Full-Time
Application Support Specialist / Help Desk Specialist
Posted on 8/19/2026
Arthur Grand Technologies
No salary listed
Toronto, ON, Canada
In Person
Five days onsite per week required.
Category
 Customer Experience & Support (1) |
|---|
Required Skills
Customer Service
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Requirements
- Experience providing application support or help-desk support.
- Strong end-user support, Interactive Voice Response, digital or website support, troubleshooting, incident tracking, escalation, and communication skills.
- Bilingual candidates must be able to communicate in English and French.
Responsibilities
- Provide application support and help-desk support to end users.
- Support IVR, digital, and website-related issues.
- Troubleshoot issues, track incidents, and escalate problems when necessary.
- Provide customer service and communicate with end users.