Home Inspection Technician
Posted on 3/20/2024
Picket

51-200 employees

Tech-enabled platform for single-family rental investments
Company Overview
Picket is a tech-enabled real estate platform that streamlines the process of investing in single-family rental homes by utilizing specialized brokers, advanced algorithms, and automated underwriting tools to provide a ranked list of properties fitting your strategy. The company's competitive advantage lies in its blend of technology and personalized service, offering efficient end-to-end transaction management, renovation estimates, and portfolio performance analysis. Picket's industry leadership is evident in its ability to balance workflow automation with high-quality resident service, making it an attractive workplace for those seeking to revolutionize the real estate industry.
Data & Analytics
Real Estate
B2C

Company Stage

Series B

Total Funding

$39.4M

Founded

2019

Headquarters

Seattle, Washington

Growth & Insights
Headcount

6 month growth

14%

1 year growth

17%

2 year growth

57%
Locations
Waco, TX, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Marketing
Customer Service
CategoriesNew
Real Estate
Real Estate Property Management
Requirements
  • 2+ years of property management or related industry experience.
  • Comprehensive understanding of software systems used to collect data of the assigned portfolio (ex, RenoWalk, AirTable, G-Suite, Microsoft Applications, etc..)
  • A solid understanding of how homes work, who fixes what, and what are reasonable expectations on service, timing, and problem-solving (Residential Renovation, Maintenance, or New Build experience preferred).
  • Recognition for superior customer service in your daily interactions.
  • Self-managed or proven success when working independently as well as part of a team.
  • High analytical skills with strong pragmatic, problem-solving ability.
  • Successful track record in scheduling, task management, and prioritization.
  • Experience managing multiple projects internally or externally.
Responsibilities
  • Ensuring all smart home devices are connected to cell reception and functioning properly (ie, battery changes, jammed locks, etc..)
  • Performing basic maintenance tasks such as light cleaning, ensuring the home is debris-free throughout, evaluating systems, and identifying items that could be determined as detractors for potential residents.
  • Performing visits to each home as assigned by the Ops Coordinators to include, but not limited to; LDOM visits, Occupancy Checks, Emergency visits, and Progress visits.
  • Assisting Field Project Manager as needed by conducting Day 1 Walks or Quality Control Visits as directed by the Ops Coordinator.
  • Meeting with Residents to ensure a positive resident experience resolving Maintenance Requests, Move-In/Outs, or other circumstances as deployed by Ops Coordinator.
  • Engaging with local HOAs to resolve violations as needed.
  • Curating homes for a seamless resident move-in process by managing marketing materials and yard signs at each property.
  • Conducting pre-move-in assessments and scheduling any touch-up cleanings during the marketing and pre-move-in phases.
  • Updating internal database and notifying internal/external customers when a home is ready.