Full-Time

Technical Account Manager

OPSWAT

OPSWAT

1,001-5,000 employees

Protects critical infrastructure from malware

No salary listed

Dubai - United Arab Emirates

Hybrid

Conducts on-site visits to customer environments.

Category
Sales & Account Management (1)
Required Skills
PowerShell
Bash
Microsoft Azure
Python
Incident Response
Microsoft Windows
Computer Networking
Cybersecurity
AWS
DevOps
Linux/Unix
HIPAA
Google Cloud Platform

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Requirements
  • At least 5 years of experience in a customer-facing technical role such as Technical Account Manager, Sales Engineer, Solutions Architect, or Security Consultant.
  • Strong technical background in cybersecurity tools and principles, including endpoint protection, security information and event management/security orchestration, automation and response, firewalls, identity and access management, or cloud security.
  • Hands-on experience with system integration, scripting using Python, PowerShell, or Bash, and Linux and Windows environments.
  • Ability to lead deployments and perform technical troubleshooting on customer sites.
  • Knowledge of AWS, Azure, and Google Cloud Platform and their security ecosystems.
  • Ability to translate complex technical concepts into clear, actionable insights for technical and non-technical stakeholders.
  • Ability to manage multiple client accounts and prioritize competing demands.
  • Strong documentation skills and a disciplined approach to knowledge sharing.
Responsibilities
  • Serve as the primary technical point of contact for assigned enterprise clients.
  • Lead and support hands-on deployment, configuration, and optimization of cybersecurity solutions in client cloud, hybrid, and on-premises environments.
  • Conduct on-site visits to assess environments, guide implementation, and deliver technical workshops or training sessions.
  • Proactively manage customer technical health by monitoring performance, troubleshooting issues, and ensuring ongoing operational excellence.
  • Develop a deep understanding of customer infrastructure, use cases, and security posture to provide strategic guidance and best practices.
  • Collaborate with internal engineering and product teams to relay customer feedback and advocate for feature requests or enhancements.
  • Participate in incident response and post-mortem activities when escalations occur.
  • Create and maintain technical documentation, runbooks, and environment overviews.
Desired Qualifications
  • Industry certifications such as Certified Information Systems Security Professional, Certified Information Security Manager, Certified Ethical Hacker, Offensive Security Certified Professional, AWS Security Specialty, or Microsoft SC-200.
  • Experience with modern DevSecOps tools and continuous integration/continuous delivery pipelines.
  • Familiarity with data privacy and compliance frameworks such as GDPR, HIPAA, NIST, and ISO 27001.
  • Experience working in high-availability or mission-critical environments.

OPSWAT provides cybersecurity solutions that protect critical infrastructure from malware and zero-day attacks by focusing on threat prevention and secure data transfer. Its products secure files and devices at all stages—entry, exit, and rest—ensuring secure access and safe data exchange. The company differentiates itself through deep specialization in high-risk sectors like energy, finance, and government, and by achieving widespread trust (notably 98% of U.S. nuclear power facilities) for its compliance-driven approach. Its goal is to help organizations maintain secure, compliant operations and minimize the risk of cyber compromise while keeping systems productive.

Company Size

1,001-5,000

Company Stage

Growth Equity (Venture Capital)

Total Funding

$125M

Headquarters

Tampa, Florida

Founded

2002

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Simplify Jobs

Simplify's Take

What believers are saying

  • 2025 ARR grew over 25%, while customer count exceeded 2,000 and headcount passed 1,000.
  • August 2026 releases added Kubernetes, Terraform, and AI content inspection capabilities.
  • M.Tech's February 2026 Singapore partnership expands OPSWAT's APAC distribution footprint.

What critics are saying

  • Infrashield sued OPSWAT for trademark infringement on April 13, 2026 in Maryland.
  • CrowdStrike, Fortinet, and SentinelOne pressure OPSWAT on endpoint and OT security deals.
  • If Emerson and federal channels stall, OPSWAT remains a niche file-scanning vendor.

What makes OPSWAT unique

  • OPSWAT's MetaDefender stack spans cloud, endpoint, drive, and cluster deployments across IT and OT.
  • Emerson's April 2026 reseller agreement embeds OPSWAT into Ovation power and water platforms.
  • FIPS 140-3 validation on April 8, 2026 strengthens federal procurement credibility.

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Benefits

Training Programs

Mentorship Program

Conference Attendance Budget

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Esselbach Internet Solutions
Aug 20th, 2026
OPSWAT File Security for Chrome and Android 4.14.1 released.

OPSWAT File Security for Chrome and Android 4.14.1 released. Published 4 hours ago by Zhrak Tib Kaex OPSWAT has released version 4.14.1 of its File Security tool for Chrome and Android, which offers enhanced malware scanning capabilities for downloads. This tool allows users to scan every file downloaded from the Chrome browser using over 30 anti-malware engines alongside cutting-edge vulnerability scanning technology. OPSWAT File Security operates through MetaDefender Cloud, providing a seamless experience for users as it examines each download. Key features include a comprehensive file hash database, rapid multi-scanning, patented vulnerability detection, and advanced data sanitization (CDR) to identify and eliminate potential threats before they reach the user's device. Additionally, the tool maintains a log of scanned downloads for user reference. The release emphasizes user safety by preventing malware and vulnerabilities from compromising devices. To complement these features, users can also find resources on how to optimize their browsing experience, including guides on utilizing the Google Chrome Malware Scanner, disabling unnecessary tools, and troubleshooting common issues in Chrome, Firefox, and other browsers. As cyber threats continue to evolve, tools like OPSWAT File Security are crucial in providing an extra layer of protection for users, ensuring a safer browsing experience. With ongoing updates and advancements in technology, OPSWAT aims to enhance its capabilities further, adapting to new malware and vulnerabilities as they emerge

Corsec Security
Apr 8th, 2026
OPSWAT completes FIPS 140-3 validation.

OPSWAT completes FIPS 140-3 validation. 8th April 2026 Corsec would like to congratulate its partner, OPSWAT, Inc., on completing the Federal Information Processing Standard Publication 140-3 (FIPS 140-3) validation process on their OPSWAT Cryptographic Module. Completion of the FIPS 140-3 validation process provides reassurance and confirmation to users of the protection of sensitive information within their environment. To achieve this benchmark, OPSWAT partnered with Corsec, completing the validation at a Level 1 as seen in certificate #5225. For more information on the validation and to find additional details on the module's security policy, visit NIST's validated modules site. To learn more about engineering your product to meet Federal and regulated industry security requirements, schedule time to speak to a Corsec engineer. About FIPS 140. FIPS 140-2 / FIPS 140-3 are a joint effort by the National Institute of Standards and Technology (NIST) in the United States and the Communications Security Establishment Canada (CSEC), under the Canadian government. The Cryptographic Module Validation Program (CMVP), headed by NIST, provides module and algorithm testing for FIPS 140, which applies to Federal agencies using validated cryptographic modules to protect sensitive government data in computer and telecommunication systems. FIPS 140 provides stringent third-party assurance of security claims on any product containing cryptography that may be purchased by a government agency. FIPS 140 is mandated by law in the U.S. and very strictly enforced in Canada. FIPS 140 has gained worldwide recognition as an important benchmark for third party validations of encryption products of all kinds. A FIPS 140 validation of a product provides end users with a high degree of product security, assurance, and dependability. About OPSWAT and their Cryptographic Module. OPSWAT protects critical infrastructure. Their goal is to eliminate malware and zero-day attacks. They believe that every file and every device pose a threat. Threats must be addressed at all locations at all times - at entry, at exit, and at rest. Their products focus on threat prevention and process creation for secure data transfer and safe device access. The result is productive systems that minimize risk of compromise. The OPSWAT Cryptographic Module is a cryptographic software library, intended for use by U.S. and Canadian Federal agencies and other markets that require FIPS 140-3 validated cryptographic functionality. About Corsec security, Inc. For over 28 years, Corsec has assisted companies through the IT security certification process for FIPS 140-2 / FIPS 140-3, Common Criteria (CC), CSfC, and DoD STIG / DoDIN APL. Corsec Security, Inc. is a privately owned company focused on partnering with organizations worldwide to assist with the process of security certifications and validations. Its certification methodology helps open doors to new markets and increase revenue for clients with products ranging from mobile phones to satellites. Its broad knowledge safeguards against common pitfalls and thwarts delays, translating to a swift and seamless path to certification. Corsec has created the benchmark for providing business leaders with fast, flexible access to industry knowledge on security certifications and validations.

Yahoo Finance
Apr 8th, 2026
OPSWAT launches AI detection engine with 99.99% precision for MetaDefender platform

OPSWAT has launched Predictive Alin AI, its first proprietary AI-based threat detection engine for the MetaDefender Platform. The machine learning engine evaluates file structure and patterns to predict malicious behaviour before execution, delivering results in under 100 milliseconds. The static analysis engine achieved 99.99% precision in identifying safe files during internal testing, prioritising near-zero false positives for operationally sensitive environments. When uncertain, the platform automatically triggers additional workflows for further assessment. Founded by CEO Benny Czarny, OPSWAT specialises in critical infrastructure protection cybersecurity solutions. The new AI engine operates as a decision confidence layer within multi-engine architectures, designed to enhance security team efficiency rather than replace human oversight. It functions identically in online and offline deployments with a small memory footprint.

KnowledgeNile
Apr 8th, 2026
OPSWAT launches ai-native pre-execution detection engine for MetaDefender Platform.

OPSWAT launches ai-native pre-execution detection engine for MetaDefender Platform. TAMPA, Fla., April 8, 2026 /PRNewswire/ - OPSWAT, a global leader in critical infrastructure protection (CIP) cybersecurity solutions, today announced OPSWAT Predictive Alin AI, its first proprietary AI-based threat detection engine for the MetaDefender(TM) Platform. This AI-based innovation introduces a new category of capability within the MetaDefender Platform, a high-confidence predictive layer that works alongside existing detection and prevention engines to assess malicious intent before execution, driving greater efficiency across the platform. This enables organizations to act immediately, while minimizing the operational impacts of false positives. "At OPSWAT, we've always believed that security begins with prevention, and the assumption that every file is malicious. The Predictive Alin AI Engine wasn't built to replace your security team; it was built to make them more effective and efficient," said Benny Czarny, Founder and CEO of OPSWAT. "By delivering machine-learning verdicts in milliseconds - before execution, before detonation - we cut through the noise and eliminate the hesitation that costs organizations the most. Our AI-native capabilities give security teams the trust and clarity they need to act with confidence, turning smarter detection into stronger decisions at the speed enterprises demand." Precision-First AI Built for Real-World Operations OPSWAT Predictive Alin AI is a machine learning-based static analysis engine that evaluates file structure, entropy patterns, and semantic relationships to predict whether a file will behave in a malicious way, without solely relying on signatures or runtime execution. It delivers sub-100-millisecond inference for most files, operates with a small memory footprint, and performs identically in online and offline deployments. In an internal efficacy analysis, OPSWAT evaluated Predictive Alin AI, demonstrating: * 99.99% precision in identifying safe files, validated across months of production traffic testing to minimize noise and false positives. When uncertain, the MetaDefender(TM) Platform triggers additional workflows and data handling for further assessment of data automatically reinforcing the defense-in-depth concept. * A measurable uplift in overall efficiency when added to multiengine deployments. The results confirm that Predictive Alin AI currently performs best as a decision confidence layer within a multi-engine architecture, particularly in environments where false positives can disrupt operations, block critical workflows, or trigger costly response actions. "Raw detection rate is not the same as operational value," said Yiyi Miao, Chief Product Officer at OPSWAT. "Predictive Alin AI was engineered and evaluated with precision as the primary objective. When it fires, customers can have a high degree of confidence in that verdict, which is exactly what many enterprise environments need." Availability and Platform Integration Predictive Alin AI adds a proprietary predictive capability alongside MetaDefender's existing Metascan(TM) Multiscanning, Deep CDR(TM), and adaptive sandbox technologies. It is fully developed in-house by OPSWAT's data science and R&D teams and trained on curated, privacy-safe datasets from MetaDefender Aether telemetry, OPSWAT Threat Intelligence, and Unit 515 research. The model is continuously refined using correlated feedback across OPSWAT's ecosystem. The engine is already deployed in customer environments worldwide and is particularly relevant for defense, government, manufacturing, and energy sectors operating under strict regulatory and connectivity constraints. Predictive Alin AI is available today via MetaDefender Core(TM) for Windows and Linux as well as MetaDefender Cloud(TM). About OPSWAT For more than 20 years, OPSWAT has protected the world's most critical infrastructure across IT, OT, ICS, cloud, and cross-domain environments. Trusted by governments, industrial operators, and Fortune 500 enterprises worldwide, OPSWAT delivers a prevention-first cybersecurity platform purpose-built for environments where availability, safety, and compliance are non-negotiable. Guided by a "Trust no file. Trust no device.(TM)" philosophy, OPSWAT prevents known, unknown, and AI-generated threats, zero-day attacks, and supply chain risks before they disrupt operations. Through OPSWAT Academy, the company also invests in global cybersecurity education and certification programs to strengthen IT and OT security expertise worldwide. Learn more at www.opswat.com. SOURCE OPSWAT

BitStream Mediaworks Pvt. Ltd.
Mar 25th, 2026
Pratik Shah joins OPSWAT to lead India & SAARC operations.

Pratik Shah joins OPSWAT to lead India & SAARC operations. Strengthening regional growth with a focus on critical infrastructure protection and ai-driven cybersecurity. Pratik Shah has announced his appointment at OPSWAT, where he will lead the company's business across India and the SAARC region - one of its key growth markets. In his new role, Shah will focus on expanding OPSWAT's regional presence, strengthening partnerships, and driving adoption of its cybersecurity solutions aimed at protecting critical infrastructure and securing data flows across industries. Sharing the update, Shah expressed enthusiasm about joining OPSWAT at a time when cybersecurity is undergoing rapid transformation. He highlighted the company's prevention-first approach and its mission to safeguard critical environments in an increasingly complex threat landscape. OPSWAT's strategic direction aligns with the growing convergence of cybersecurity and AI, enabling organizations to better predict, prevent, and respond to evolving threats. Shah noted that this shift presents a significant opportunity to build more resilient and intelligent security frameworks. Shah has already begun engaging with the company's global ecosystem, attending the RSA Conference early in his tenure to connect with customers, partners, and colleagues. With increasing global demand for critical infrastructure protection and continued innovation across its platform, OPSWAT is poised for strong growth in the region. Shah's appointment is expected to play a key role in accelerating this momentum.