About Us:
Local Kitchens helps the best local restaurants expand to new cities with our network of micro food halls. We are helping the $900bn restaurant industry go digital while bringing high-quality food options to families in every neighborhood. Today, we are operating in the SF Bay Area and rapidly expanding throughout California in 2023.
Our team was on the founding team at DoorDash and we are well-capitalized by tier 1 venture capital investors and angels like David Novak (CEO/Founder of Yum Brands), Tony Xu (CEO of DoorDash), and Jack Dorsey (CEO of Square/Twitter). Read more about us in
QSR Magazine,
QSR Web, and in the
SF Business Times.
About This Role:
The VP of Operations has oversight and management of operations that include contribution margin ownership for all stores, all store operations, sales budgeting, scaling, and strategic planning, quality metrics and most importantly people development. This is a role for a builder. You’ll need to scale us from 10 kitchens to 100 and beyond.
Operations - Oversee culinary and operational standards with reporting from Area Directors
- Inspire, motivate and keep operators accountable for results
- Food safety and sanitation operations
- Facility maintenance and repairs
- Training and development
- Scaling, new store opening planning
- Quality of Operations - accuracy of food prep and assembly, guest joy, service and cleanliness standards
- Build playbook of operating stores with excellence - continually improve the system
- Sign off on pro-forma for real estate
- Collaborate with corporate leadership and central ops and eng, be voice of field teams
People - Development of senior level management - AMs and GMs, oversee retention, training & recruiting
- Establish and track priorities by region
- One on one development and strategic planning for leadership team
- Culture setting, effective meeting & coaching
- Last line of interviewing process in hiring of top level talent
Profit - Budget reviews weekly, monthly and quarterly
- Plans to increase profit through management of food, labor costs and controlables
- Create bonus structure and promotion track for all roles from Supervisor to AM
- Review and report profit and loss statements to COO and CEO along with short term and long term strategic planning
Sales - Oversee monthly and quarterly sales building planning with Marketing/ Area teams
- Strategize new ideas to build sales
- Budget Setting, delivering the period/quarter
Requirements:
- Previously accountable for opening a minimum of 20 stores/yr and ongoing management of 50+ stores with average unit volume of $3m+
- Grown people into Area Managers and Directors
- Exceptional motivator who keeps people accountable
- Hyper Organized - You pay attention to a painstaking level of detail
- Experience developing the system, not just using a pre established system
- Impact driven
- Magnet for restaurant management talent
- Deep ownership mentality, highly competitive person
- Relentless urgency to hit goals
This is an opportunity of a lifetime! Local Food Group is being built by some of the best in the world including the first few employees at DoorDash and Momofuku. We are backed by some of the best investors in the world. We have set out to work as hard as humanly possible, to work as a team and to serve local communities with the best selection and the best employment opportunities. If you’re someone who is looking for a career defining opportunity, someone who is willing to grind it out day after day, someone who has enthusiasm for guests and partners - we want to hear from you.
