Full-Time

Store Manager

Confirmed live in the last 24 hours

O'Reilly Automotive Stores, Inc

O'Reilly Automotive Stores, Inc

Mid, Senior

Loveland, OH, USA

Category
Customer Success Management
Sales & Account Management
Required Skills
Sales
Customer Service
Requirements
  • Sales Specialist Training, Assistant Manager Certification, Manager Development Program module
  • Strong verbal and written communication skills
  • Must be well organized with the ability to prioritize effectively and manage time efficiently
  • Knowledge of automotive parts, equipment, and systems
Responsibilities
  • Maximizing sales by directing team members in a manner that provides customers with prompt, courteous, and professional service
  • Soliciting orders, selling company products, and representing the company in accordance with company policies
  • Maintaining customer base, increasing sales volume at assigned accounts, reviewing customer needs to gain market share, soliciting stocking-type business as well as daily needs and equipment sales
  • Communicating with and coordinating sales call efforts with the Territory Sales Manager
  • Supervising work performed by all store team members and working jointly with the District Manager in recruiting, testing, hiring, evaluating, promoting, disciplining, and discharging team members under their supervision
  • Utilizing Scheduling & Timekeeping recommendations based on sales and payroll forecasting to develop and post work schedules for each pay period
  • Reviewing team member timecards for clocking accuracy and correcting all missed punches daily
  • Ensuring all store team members continually improve their skills through company training on policies and procedures, customer service, computer operations, catalogs, sales and safety
  • Working with the Sales and Pricing Departments (with assistance of district manager) in establishing pricing levels for professional customers
  • Maximizing gross profit on outside purchases
  • Monitoring non-competitive price overrides and price matches to ensure policy compliance, overall profitability, and eliminate discounting abuse
  • Ensuring the store is organized and operating according to all company policies and procedures
  • Ensuring any new information received from the company is communicated to all team members as necessary
  • Implementing all planogram changes and merchandising plans as outlined
  • Providing the Inventory Control Department with accurate and timely stock adjustment recaps
  • Accurately handling all daily store accounting functions to ensure maximum store, corporate and distribution center efficiency, including sales reports, bank deposits, cash drawers, processing checks, etc.
  • Monitoring all charge accounts, promptly taking care of any past due situations and communicating regularly with the Territory Sales Manager and credit department on status of problem accounts
  • Monitoring all susceptible areas and implementing loss prevention procedures accordingly
  • Ensuring store vehicles are clean, well-maintained, and daily/monthly inspections are being completed properly
  • Reporting property/building needs using the Maintenance and Repair System (MARS) or to District Manager
  • Attending the Annual Managers' Conference
  • All other duties as assigned
Desired Qualifications
  • Fluency in multiple languages (Spanish is highly desired)
  • Certified Parts Professional Certification; ASE certification
O'Reilly Automotive Stores, Inc

O'Reilly Automotive Stores, Inc

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Company Stage

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Total Funding

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