Part-Time
Team Captain
Shift Leader
Rally House
501-1,000 employees
Sells licensed sports apparel and gifts
Compensation Overview
$14.75 - $17.50/hr
Hershey, PA, USA
In Person
 Retail (1) |
|---|
Get referred to Rally House
See people who can refer or advise you
- The candidate must be at least 18 years of age.
- The candidate must have 1-2 years of retail experience.
- The candidate must be available to work 10 to 20 hours per week, including daytime, nights, weekends, holidays, and featured local sports events.
- The candidate must be able to stand and walk for extended periods of time.
- The candidate must be able to lift up to 50 pounds.
- The candidate must be able to bend, reach, and climb ladders.
- The candidate must be able to prioritize, delegate, and execute in a fast-paced environment.
- The candidate must have clear and confident communication skills, including coaching and feedback.
- The candidate must have an enthusiastic attitude and a passion for sports and retail.
- The candidate must understand retail operations, service standards, and visual merchandising.
- Guide the store team by setting the pace on the floor and keeping the team focused and energized.
- Provide direction during shifts, support consistent execution, and help create an engaging experience for guests and teammates.
- Support onboarding and training of new team members.
- Help maintain a high-energy, high-commitment store culture.
- Model service behaviors and standards consistently.
- Provide in-the-moment coaching and feedback to team members.
- Prioritize and delegate tasks during shifts to ensure execution.
- Serve as a go-to resource for basic operational questions.
- Validate completion of daily operational routines.
- Escalate operational risks and gaps to leadership quickly.
- Lead recovery, replenishment, and fixture resets during shifts.
- Ensure merchandising standards are maintained throughout the day.
- Guide teammates on visual standards and product placement.
- Support visual transitions and floor sets.
- Lead the floor to ensure service coverage and prioritize guests.
- Reinforce the Party service model and behaviors.
- Handle escalated customer concerns with confidence and professionalism.
- Monitor service execution and adjust staffing or focus as needed.
- Drive sales during assigned shifts through guest focus and urgency.
- Coach team members to maximize guest opportunities.
- Support execution of promotions, hot markets, and events.
Rally House operates as a specialty boutique offering a large selection of apparel, gifts, and home décor that represent local NCAA, NFL, MLB, NBA, NHL, and MLS teams. It also carries local novelties and regional-inspired items, with stores in the Midwest, South, and Northeast and round-the-clock shopping at rallyhouse.com. Each store tailors its merchandise to the teams popular in its city, and customers can expect friendly service from associates who help them find items that show their team pride. The company also hosts exclusive autograph sessions, ticket giveaways, and events with local celebrities to connect fans with their teams. The goal is to make it easy for fans to express their unique team spirit wherever they live and shop, through one-of-a-kind merchandise and experiences.
Company Size
501-1,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Lenexa, Kansas
Founded
1989
Get referred to Rally House
See people who can refer or advise you
Simplify's Take
What believers are saying
- UConn launched July 1, 2026; in-venue retail starts this fall with expanded assortment.
- Georgetown opened April 24, 2026, extending Texas footprint to 38 stores statewide.
- Concord Mills opens July 2026, adding a sixth Carolinas store for Hornets fans.
What critics are saying
- Fanatics and team-owned shops can replace Rally House if merchandising economics improve.
- NCAA licensing concentration exposes revenue to conference renegotiations and lost rights by 2027.
- If Hornets or UConn insource e-commerce, Rally House loses flagship 2026 growth contracts.
What makes Rally House unique
- July 2026 Hornets deal made Rally House first NBA team e-commerce and brick-and-mortar partner.
- Rally House operates official stores for Big 12, Big Ten, Mid-American, UConn, Miami.
- Its 2026 campus and neighborhood openings pair local assortment with rapid store-based fulfillment.
Help us improve and share your feedback! Did you find this helpful?
Company News
These 6 businesses will open soon in Centre County. Here's what to know. By Produced using AI, based on original work by Matt DiSanto July 31, 2026 8:56 AM Gift Article From a New York City-style convenience store and deli to a dual coffee shop and recording studio, several new and unique businesses are preparing to open soon in State College and the surrounding area. Here's what you should know about a few incoming businesses: * Brooklyn Bodega Deli & Grill is expected to open at 340 E. College Ave. as soon as early August. It will operate from 7 a.m. to 3 a.m. daily with a menu featuring breakfast sandwiches, cheesesteaks and the bodega staple chopped cheese, according to owner Hamzah Mozeb, a Brooklyn native. * Bricks & Minifigs Happy Valley, an aftermarket Lego shop selling boxed sets, retired sets, loose bricks and minifigures, will hold its grand opening Aug. 15 at 317 Benner Pike, with owner Zachary Barlow planning a party room for birthdays and corporate events. * Grist Woodfired, an upscale casual restaurant, could open inside Bellefonte's historic Gamble Mill as soon as early September. Its team features owner Andi Heidt of the Hublersburg Inn and chef Thomas Novosel. * Backstage Brewdio, a combined coffee shop and recording studio at 117 Hiester St., is targeting a fall 2026 opening in the former Hopshop Beer Market basement, led by My Hero Zero frontman Jason Olcese, Angel Mariotti and muralist Ramona Schatzer. * Rally House, the national sports apparel retailer, plans to open a second State College store at 1688 N. Atherton St. in Village Square by early October. It will stock Penn State gear along with Philadelphia and Pittsburgh team merchandise. * Centre Swing 24/7 has signed a lease for its largest location yet at 1358 E. College Ave. in College Township, bringing an expanded number of simulator bays open 24 hours a day, 365 days a year to the former State Amusement Company site. The summary points above were compiled with the help of AI tools and edited by journalists. The source reporting referenced above was written and edited entirely by journalists.
National sports apparel retailer to open second State College store. What we know. July 27, 2026 2:31 PM Gift Article Key Takeaways AI-generated summary reviewed by our newsroom. A national sports apparel retailer plans to open a second location in the State College area. Work to open a new Rally House store is already underway at 1688 N. Atherton St. in the Village Square shopping plaza. The company entered the State College market earlier this year by acquiring the former Lion & Cub shop at 206 E. College Ave. and reopening it in early June following a quick turnaround. Mention of a future Rally House store on North Atherton Street was quietly included in a press release promoting the acquisition of the former Lion & Cub shop downtown, though an exact location remained unclear. In that announcement, the company said its new stores in State College are some of the latest in a series of expansions to college markets and investments in communities with "passionate fan bases and strong local traditions." That May 12 press release suggested Rally House's next location in State College, now pinpointed along North Atherton Street, could open as soon as this fall. Company representatives did not immediately respond to a request for comment regarding an exact opening timeline. Rally House is already hiring a store manager and assistant store manager for its North Atherton Street location. Additional jobs, including positions as store manager and part-time retail associates, are available at the company's store in downtown State College. Intended hours of operation are not yet available for Rally House's North Atherton Street store. The College Avenue location is open from 9 a.m. to 8 p.m. Monday through Saturday and from 10 a.m. to 7 p.m. on Sundays. Rally House's North Atherton Street store will comprise a large chunk of the Patton Township retail strip that once called HiWay Pizza Pub and a Fine Wine & Good Spirits store home. Endcap spaces totaling 1,612 and 2,880 square feet remain available for lease, according to listings from the site's realtor, Metro Commercial. Firehouse Subs previously intended to launch a franchise in the shopping plaza, but a company representative recently told the Centre Daily Times that those plans were no longer moving forward. Rally House operates more than 330 stores across 28 states, including 43 locations in Pennsylvania. Each store typically offers a wide range of apparel, decor, toys and other items themed after regional sports teams and colleges.
Hornets expand merch plans, as new partner opens Concord Mills store in July. July 2, 2026 5:03 AM Gift Article The Charlotte Hornets are expanding ways to get merch into fans hands as the first NBA team to partner with Rally House for online and a brick-and-mortar store. The deal comes just as the sports apparel retailer is set to debut its first Charlotte-area store this month at Concord Mills mall. Under the multiyear agreement, Rally House will manage the Hornets' online store for "a more intuitive, modern and connected shopping experience," team owner Hornets Sports & Entertainment said Wednesday. The deal means expanded merchandise selections, including exclusive items and limited-edition drops, plus faster delivery shipping from Rally House's local stores. "We plan to double the selection of officially licensed Hornets merchandise available to fans," Rally House CEO Aaron Liebert stated. The deal follows a record-breaking retail season for the Hornets, which saw a 40% year-over-year increase in gameday sales, according to Hornets Sports & Entertainment. The Hornets finished a promising season with a 44-38 record, but ended with a crushing loss on the road to the Orlando Magic that pushed them outside the playoffs. This new retail strategy and business model will better position the team for long-term growth, Hornets Sports & Entertainment Chief Marketing Officer Tyrel Kirkham said Wednesday. What to know about Rally House. The Rally House store will open near entry 5 across from Crocs store at Concord Mills, according to the mall's website. The Concord store will be Kansas-based Rally House's sixth in the Carolinas. The family-owned company has three stores in North Carolina, in Raleigh, Durham and Cary, and two in South Carolina, in Clemson and Columbia, according to the company's website. Rally House and parent company Sampler Stores Inc. sells apparel, hats, gifts and home decor representing local NCAA, NFL, MLB, NBA, NHL and MLS teams, in addition to local-inspired apparel, gifts and food. Rally House has more than 310 stores in 28 states. Rally House officials did not immediately respond to requests for comment Wednesday. The Hornets Fan Shop at Spectrum Center. Charlotte's first professional sports team, the Hornets, joined the NBA in 1988 and are a member of the Eastern Conference's Southeast Division. Spectrum Center in uptown Charlotte, which is operated by Hornets Sports & Entertainment, is celebrating its 20th anniversary after reopening following a two-phased, $245 million renovation funded by the city of Charlotte's tourism dollars. In 2023, the Hornets and LA-based AI-company MeetKai debuted the NBA's first virtual team store, offering an immersive shopping experience based on the brick-and-mortar team shop at Spectrum Center. The Hornets Fan Shop at Spectrum Center will continue to be operated by Hornets Sports & Entertainment. April 2, 2026 12:29 PM February 24, 2026 9:58 AM The Charlotte Observer Catherine Muccigrosso covers retail, banking and other business news for The Charlotte Observer. An award-winning journalist, she has worked for multiple newspapers in the Carolinas, Missouri and New York.
Charlotte Hornets and Rally House launch transformative partnership to redefine Fan retail experience. Collaboration strengthens retail strategy with tailored digital shopping experience & expanded regional footprint. July 1, 2026 - The Charlotte Hornets today announced a new multi-year partnership with Rally House, a leading sports apparel and merchandise retailer, to reimagine and elevate the team's online shopping experience for fans across the Carolinas and beyond. With this agreement, the Hornets become the first NBA team to establish an official e-commerce and brick-and-mortar partnership with Rally House. Under the partnership, Rally House will manage the Hornets' official e-commerce operations, introducing a tailored digital shopping experience, more curated and exclusive product offerings, and a more seamless customer experience designed to better serve the team's growing fanbase. The new Hornets e-commerce platform launches today, offering fans a more intuitive, modern, and connected shopping experience. "We are thrilled to welcome Rally House to the Hornets family of partners," said Hornets Sports & Entertainment Chief Marketing Officer Tyrel Kirkham. "This is a true collaboration that allows us to reinvigorate our e-commerce channel with a new business model and strategy that better positions us for long-term growth. What stood out to us most was Rally House's robust e-commerce capabilities combined with their growing brick-and-mortar footprint across the Carolinas. We're excited to leverage that footprint and collaborate on future product assortments that will be available both at Spectrum Center and via HornetsFanShop.com, creating a more consistent, connected retail experience for our fans." A core focus of the partnership is delivering a fans-first retail experience. The enhanced platform will provide greater accessibility to Hornets gear, including a wider range of apparel, headwear, novelties, and lifestyle products. Fans will also benefit from a significantly expanded online selection, featuring exclusive items, limited-edition drops, and unique Hornets collaborations developed specifically for Hornets fans. These curated collections will be available both online and in select retail locations, ensuring fans can shop the way that works best for them. "Partnering with the Charlotte Hornets is an exciting milestone for Rally House and a reflection of our commitment to delivering an unmatched shopping experience for sports fans. We are honored to work alongside such a respected organization to serve as the official operator of the team's e-commerce store, where we plan to double the selection of officially licensed Hornets merchandise available to fans," said Rally House Chief Executive Officer Aaron Liebert. "By leveraging our retail footprint throughout North Carolina, we'll also be able to ship directly from local stores, helping get products into customers' hands faster while providing the exceptional service they expect. We look forward to growing this partnership, strengthening the Hornets' connection with fans, and creating memorable experiences for years to come." The announcement comes on the heels of a record-setting year for the Hornets' retail business. During the 2025-26 season, the organization delivered one of the most successful retail performances in franchise history, recording the highest gameday sales to date, with gameday sales increasing approximately 40% year-over-year. The team also saw strong individual product performance, highlighted by the City Edition Remix "Hooper's Paradise" collection achieving a nearly 100% sell-through. Rally House currently operates five retail locations across the Carolinas, with a sixth store scheduled to open at Concord Mills in late July, further expanding its regional footprint and accessibility to Hornets fans. The Hornets Fan Shop at Spectrum Center, which will continue to be operated by Hornets Sports & Entertainment, is open Tuesday through Saturday from 11 a.m. to 6 p.m.
Zip has partnered with Rally House, a specialty sports retailer with over 300 locations across 28 states, to offer flexible payment options both online and in-store. The collaboration allows customers to purchase licensed fan gear for NFL, NBA, MLB, NHL and college teams using Zip's instalment payment solutions. Rally House serves as the Official Team Shop of the Big 12, Big Ten and Mid-American Conferences. The partnership addresses the time-sensitive nature of sports retail, where championship wins and major sporting events drive emotionally charged purchase decisions. Zip currently operates with more than 29,000 US merchant partners and 4.6 million active US customers. The company offers point-of-sale credit and digital payment services across its core markets in Australia, New Zealand and the United States.