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News: Content Guru appoints experienced policing Director to drive innovation in police public contact. Content Guru has announced the appointment of Andy Day as its first Director of Policing, responsible for coordinating and driving the business's expansion in the Police sector. The creation of this key new role comes at a time when increasing numbers of forces are moving their contact operations away from outdated telephony-era systems to the cloud, and preparing their infrastructure for the AI age. Andy will lead Content Guru's dedicated policing team, working closely with forces to enhance resilience and modernise public contact. Andy brings over 30 years of experience in policing and public safety technology, having previously been a senior police leader in Contact Management with Hampshire and Isle of Wight Constabulary and Thames Valley Police, and most recently holding the role of Director of Business Development for the Public Safety Group at Sopra Steria, the market-leading supplier of command-and-control systems to UK policing. Content Guru is a Contact Centre as a Service (CCaaS) provider supporting emergency services nationwide. "Cloud communication platforms are transforming police public contact as forces move away from risky legacy on-premises technologies and suppliers," commented Andy Day, Director of Policing, Content Guru. "Forces are often wary of migrating to the cloud, but the risks associated with outdated legacy technologies are now just too high to ignore. I'm looking forward to working with forces to unlock their potential and helping them to provide the best services to the public." "We are thrilled to welcome Andy as the new Director of Policing at Content Guru," commended Martin Taylor, Co-Founder and Deputy CEO, Content Guru. "Andy's appointment reflects our ongoing investment in the policing sector, ensuring forces have access to the technology they need to deliver effective and reliable public contact." About Content Guru: Content Guru is a global provider in cloud communications solutions. We deliver off-the-shelf and bespoke customer engagement and cloud contact centre services, through the storm(R) platform. storm Customer Engagement and Experience platform brings together intelligent automation, third-party systems integration, and on-demand scalability to enhance all customer communication functions. With true omni-channel engagement capabilities, storm gives organisations the power to create consistent and seamless experiences for customers, inspiring loyalty and powering success. Today's tip of the Day - quality. Read today's tip or listen to it on podcast. Related editorial. More editorial from Content Guru. Published: Thursday, March 26, 2026

Nominations open for The LDC Top 50 Most Ambitious Business Leaders of 2026. 4 Mar 2026 Today LDC has launched its 2026 search for The UK's Most Ambitious Business Leaders, in partnership with The Times. Nominations are open to remarkable CEOs, founders and Managing Directors leading growing businesses right across the UK. Now in its ninth year, The LDC Top 50 celebrates the leaders building and scaling businesses that help drive the UK economy forward. The programme champions ambition and celebrates those whose determination and drive are delivering sustainable growth, whilst also supporting their people and having a positive impact on their communities and society as a whole. The Top 50 and Ones to Watch of 2026, along with category award winners, will be revealed at a celebratory event at BAFTA and profiled in The Times in October. Since its creation, The LDC Top 50 has showcased hundreds of remarkable leaders. The companies represented by The Top 50 and Ones to Watch of 2025 operate from 67 towns and cities across the UK and span every sector of the economy, whilst collectively employing almost 10,000 people and generating combined revenues of £1.2 billion. The Most Ambitious Business Leader of 2025 was Mark Fitzgerald, CEO of recycling specialist CTR Group. Guided by its mission to "waste nothing, reuse everything and protect the planet," CTR processes 1,300 tonnes of unwanted goods each week, repurposing them to benefit disadvantaged communities worldwide. Mark impressed the judges with his resilience, purpose, phenomenal track record and vision for the future. Seeing my name in The Times was surreal and something I never expected. But the recognition belongs to CTR as much as it does to me. It reflects the passion and ambition of the whole team and the belief in what LDC LDC (Managers) Ltd is building. Being part of The Top 50 has raised its profile and reinforced the difference LDC LDC (Managers) Ltd is working hard to make." Mark Fitzgerald, CEO CTR Group Pip Murray of Pip & Nut won the Impact Award for growing her B-Corp certified business while producing palm-oil-free, carbon-neutral products. Lee Brooks of Production Park won The Innovation Award for transforming South Kirkby into a global hub for live entertainment. Manny Athwal of School of Coding and AI took home The Trailblazer Award for growing a multimillion-pound business teaching 3,000 students across 17 countries each year. Caroline Briggs of Amici was awarded The Disruptor Award for thinking outside the box in supporting biotechs and pharma companies with procurement. Laura Earnshaw of myHappymind was named a Rising Star for improving the lives of one million children, parents and teachers across 2,000 schools in the UK. Previous Top 50 business leader Martin Taylor of Content Guru took home The Alumni Award. Martin originally featured in The Top 50 in 2020 and has since led his cloud communications specialist business through a period of significant growth. He said: "This is different to other industry awards because you aren't just up against industry peers, your partners and customers may enter as well. I got so many comments from customers and people in the industry. It's an individual award, which is also rare. Your colleagues get confidence from knowing that their founders are well-regarded externally." Commenting on this year's programme, Sam Grey, Chief Marketing Officer at LDC, added: "At LDC, LDC LDC (Managers) Ltd has always championed ambition. LDC LDC (Managers) Ltd created The Top 50 to shine a light on the individuals behind business success, to celebrate their resilience and triumphs, with a mission to inspire other entrepreneurs. "Leading a business certainly hasn't got any easier in the last few years, so it's even more important that The Top 50 provides the recognition ambitious business leaders deserve. We're looking forward to reviewing this year's nominations and unveiling The Top 50 of 2026 later this year." To qualify for the programme, nominated candidates must be the founder, managing director or CEO of a UK-based growing medium-sized businesses with an annual turnover of up to £50 million. Last year, The Top 50 was awarded Most Effective Integrated B2B Campaign at the Financial Services Forum's 2025 Awards for Marketing Effectiveness. More information on how to nominate can be found here.

Content Guru strengthens global AI leadership in Conversational AI. Published: March 3rd 2026 Content Guru, Europe's largest Customer Experience (CX) technology provider, has become an Innovator Partner of the CDI Foundation, a non-profit organisation that represents, promotes, and develops the Conversational AI community. The CDI Foundation promotes industry best practices and design standards for human-centric, inclusive AI assistants, alongside driving research, education, and professional development across the sector. By joining as a Supporting Partner, Content Guru reinforces its commitment to advancing human-centric Conversational AI at enterprise scale. Content Guru powers mission-critical CX, bringing together AI, communications, systems of record and IoT technologies into a single environment, storm(R). At the core of this capability is brain(R), Content Guru's AI orchestration layer, which unifies automated agentic workflows, knowledge assistance for human advisors, real-time transcription and summarisation, and intelligent keyword identification within a single, secure environment. As part of the partnership, Content Guru will also contribute strategic guidance through its membership of the CDI Foundation Advisory Circle, supporting the Foundation's operations and ongoing industry initiatives. Content Guru is also a supporting partner of the 'Beyond Boundaries' Global Festival in Barcelona, a flagship non-profit event hosted by the CDI Foundation for senior AI professionals across Europe. The CDI Foundation was established by The Conversation Design Institute (CDI), the world's leading training and certification institute for the creation of human-centric AI assistants. "We are proud to contribute towards developing the Conversational AI community, and this partnership reflects our shared commitment to advancing responsible, human-centric AI at a global scale," commented Chris Sykes, Global CMO of Content Guru. "Content Guru brings over 20 years of intelligent automation experience to the CDI Foundation's global network of AI leaders and practitioners. By partnering with the CDI Foundation, we are helping shape the standards and design principles that will define the next generation of enterprise AI-powered customer experiences." Dr Peter Thomas, CDI Foundation Board Chair and President, said: Content Guru Limited is delighted to welcome Content Guru to the CDI Foundation. Their twenty years of enterprise AI experience and commitment to human-centric design makes them an ideal partner as Content Guru Limited work to establish the standards that will shape conversational AI's future. Their support of the Beyond Boundaries Global Festival and participation in its Advisory Circle strengthens its ability to bring together the practitioners building AI that genuinely serves people."