Full-Time
Technical Lead
Servicenow
Posted on 9/17/2025
MUFG
10,001+ employees
Global bank offering diversified financial services
No salary listed
India
In Person
 Software Engineering (3) |
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- Minimum of 10+ years of overall experience in IT Service management, with at least 5 years of experience as a ServiceNow architect or similar role
- Strong knowledge of ServiceNow platform architecture, modules, and functionalities
- Extensive experience in ServiceNow discovery implementation, ServiceNow CMDB designing and implementation
- In-dept understanding of ITSM, ITAM & ITOM modules
- Expert in all areas of ServiceNow development and configuration including Business Rules, ACLs, Script Includes, UI Scripts, Client Scripts, UI Pages, UI Macros, UI Policies, Custom Applications etc.
- Extensive experience with ServiceNow integrations technologies (REST/SOAP APIs, MID Server, Database, Web etc) and integration patterns
- Proficiency in JavaScript, JSON, AJAX, CSS, XHTML, React, and XML
- Experience and knowledge in other technology integrations such as OKTA, Active Directory (AD), SailPoint, Splunk and New Relic preferred.
- Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of the latest ServiceNow developments and features.
- Strong knowledge of ITSM concepts, enterprise IT architecture and relational databases
- Managing the ServiceNow platform solution strategy, platform governance, integration, and Ecosystem along with scalability and performance.
- Platform security, compliance, and innovation
- Design end to end solutions on the ServiceNow platform, ensuring alignment with business requirements and best practices
- Translate business needs into technical specifications and define solution architecture for ServiceNow implementations
- Leading the implementation and configuration of ServiceNow discovery, ensuring accurate and comprehensive identification and mapping of IT infrastructure components and relationships
- Collaborate with cross-functional teams to establish discovery patterns, define data reconciliation processes, and optimize discovery performance
- Evaluate new releases, analyse impact on existing customizations and integrations, and develop upgrade strategies and implementation
- Designing and implementation of CMDB solutions, ensuring accurate and up to date CI information, defining CI classes, relationships and attributes based on industry best practices
- Establish data governance practices and processes for maintaining CMDB accuracy and integrity
- Providing technical leadership and guidance to developers, administrators and business stakeholders involved in ServiceNow projects
- Establish and enforce governance frameworks, coding standards, and configuration guidelines for ServiceNow implementations
- Ensuring adherence to security and compliance policies, data management practices and platform usage guidelines
- Evaluate emerging technologies and identify opportunities for innovation and process optimization within the ServiceNow platform.
- Building and maintain working relationships with key team members, change, problem, release, capacity, and IT asset management along with multiple stakeholders within IT Service management Service and applicable capabilities.
- Ensure compliance with legal, standards, and regulatory requirements
- Support Link Group assurance programs that deliver effective risk management and compliance practices.
- ServiceNow certifications, such as CSA (Certified System Administrator) and Certified Implementation Specialist (CIS) are highly desirable
- ITIL v3/v4 certification and education preferred.
- Excellent communication skills, including a level of written communication and reporting skills necessary to describe complex issues and actions clearly and concisely.
- Ability to speak confidently with functional colleagues, peers, and management.
- Ability to work in high pressure situations, follow processes and procedures with accuracy and attention to detail.
- Self-Starter and a team player.
MUFG is a global financial group that provides banking, trust services, securities, credit cards, and asset management to individuals and businesses. Its products work by offering loans, deposits, payments, investments, and asset management through a network of banks, digital platforms, and advisers. It differentiates itself by its large size, diversified offerings, and strong international footprint, including its U.S. expansion tied to the Morgan Stanley partnership. Its goal is to support economic growth worldwide by expanding its reach and promoting sustainable finance.
Company Size
10,001+
Company Stage
IPO
Headquarters
Tokyo, Japan
Founded
2006
Simplify's Take
What believers are saying
- Record first-half 2026 profit of 1,292.9 billion yen hits 64.6% of 2 trillion yen full-year target.
- Strong Japan loan demand from capex and acquisitions boosts lending income amid rising rates.
- Digital bank launch in fiscal 2026 offers low fees and integrated stock trading for retail deposits.
What critics are saying
- Shriram Finance stake impairs from India's 19% loan growth outpacing 14% deposits in 12 months.
- Mythos AI exploits MUFG's transaction systems due to incomplete defenses in 6 months.
- Gentrack 6.58% stake writes down from delayed deals and lowered guidance by Q2 2027.
What makes MUFG unique
- MUFG Unity platform launched April 29, 2026, integrates APAC networks with ASEAN banks for unified payments.
- MUFG acquired 20% stake in Shriram Finance for 396 billion rupees in April 2026, largest India cross-border deal.
- MUFG's 2008 Morgan Stanley investment establishes unique US investment banking foothold.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
Paid Vacation
Paid Sick Leave
Paid Holidays
Parental Leave
Professional Development Budget
401(k) Retirement Plan
Remote Work Options
Flexible Work Hours
Company News
Japan's MUFG Bank acquires 20 pc stake for Rs 39,618 cr in Shriram Finance. PTI Last Updated: Apr 08, 2026, 04:30:00 PM IST Japan's MUFG Bank has acquired a 20% stake in Shriram Finance Ltd (SFL) for Rs 39,618 crore, marking the largest cross-border investment in India's financial services sector. This strategic collaboration aims to leverage MUFG's global expertise to accelerate SFL's growth and enhance financial inclusion in India. New Delhi: Japan's MUFG Bank on Wednesday acquired 20 per cent stake in Shriram Finance Ltd (SFL) for Rs 39,618 crore. The transaction represents the largest cross-border investment in India's financial services sector. "This follows the approval by SFL's Board of Directors, at its meeting held today, of the allotment of equity shares to MUFG Bank through a preferential issue," SFL said in a statement. You May Like MUFG Bank has subscribed to 471,121,055 equity shares at an issue price of Rs 840.93 per share, with the total investment amounting to approximately Rs 39,618 crore, it said. The investment has been undertaken after obtaining all requisite regulatory and statutory approvals, including approval from the Competition Commission of India. Upon completion of the allotment, MUFG Bank will hold a 20 per cent equity stake in SFL on a fully diluted basis, it said. It further strengthens MUFG's presence in India and enables SFL to leverage MUFG's global expertise and capabilities to accelerate its long-term growth strategy, it said. The completion of this transaction marks a significant milestone for both MUFG and SFL, strengthening their long-term strategic collaboration and reinforcing their shared commitment to driving sustainable growth and financial inclusion in India, it said. SFL Executive Vice Chairman Umesh Revankar said this collaboration will open new avenues for innovation, enhance access to diversified and cost-effective funding, and support adoption of global best practices in risk management and governance. "The investment significantly strengthens our capital base and positions us to accelerate growth across key business segments. As we move forward, our focus remains on delivering consistent and responsible growth while creating long-term value for all stakeholders," he said. MUFG President and Group CEO Junichi Hanzawa said SFL is a leading financial institution in India with a strong business foundation and significant growth potential in the MSME and retail segments. "This investment represents an important step that underscores MUFG's long-term commitment to the Indian market, and we believe it will contribute to India's sustainable economic growth and the advancement of financial inclusion. Going forward, we will support SFL's sustainable growth by leveraging MUFG's customer network and experience cultivated through partner bank management," Hanzawa added. In December, Mitsubishi UFJ Financial Group Inc (MUFG) signed definitive agreement to acquire a 20 per cent minority stake in non-bank lender Shriram Finance Ltd for Rs 39,618 crore (around USD 4.4 billion).
Finnovation Tech Solutions Private Limited has raised $220 million in a funding round co-led by new investor Hornbill Capital Advisers and returning investors Motilal Oswal Alternates and Dragon Funds, managed by Mitsubishi UFJ Financial Group. The round, which took place on 8 April 2026, included participation from new investors White Oak Capital Management Consultants and A.P. Møller Holding, alongside returning investors Premji Invest and Advent International. The funding comprises $220 million in primary capital and $60 million in secondary capital, valuing the company at $1.5 billion post-money. The company issued convertible preference stock in the transaction. Finnovation Tech Solutions has now raised a total of $540 million to date.
Neuralport, a Japanese startup developing VR-based brain fatigue measurement systems for athletes, has raised funding in a seed extension round, bringing its total capital raised to ¥170 million. The round included equity investment from Mitsubishi UFJ Morgan Stanley Securities and angel investors, plus debt financing from Japan Finance Corporation. Founded in 2020 and based in Ashiya, Hyogo, Neuralport develops "ZEN EYE Pro", a VR brain fatigue measurement system using eye-tracking technology, and "ZONE-Z", a training pod designed to scientifically recreate peak performance states. The company operates under the mission "Update the Brain OS" and focuses on high performers, particularly athletes. Neuralport's research spans experimental psychology, neuroscience, eye tracking and robotics, with a global team conducting cross-disciplinary research.
SPARX establishes JP¥50bn Japan Monozukuri Fund II. SPARX Group has launched a second Japan manufacturing fund with Toyota, SMBC, MUFG Bank, and Mizuho Bank as limited partners * April 6, 2026 SPARX Group has established the Japan Monozukuri Mirai Fund II, a new investment vehicle targeting Japanese manufacturing companies, in partnership with Toyota Motor Corporation, Sumitomo Mitsui Banking Corporation (SMBC), MUFG Bank, and Mizuho Bank, with initial capital commitments totalling JP¥40.7bn (approximately US$255m) as of 3 April 2026. The fund follows the original Japan Monozukuri Mirai Fund, established in December 2020, and aims to support the sustainable development of Japan's manufacturing sector by investing in domestic companies with strong talent, technologies, and services. The fund's banking limited partners, SMBC, MUFG Bank, and Mizuho Bank, will contribute financial and investment expertise to support portfolio companies. Areas of focus include on-site operational improvements, productivity enhancement, governance strengthening, and the formulation of business strategies and medium-term management plans. SPARX Asset Trust & Management serves as general partner, with the fund targeting a total size of JP¥50bn (approximately US$314m) by the end of March 2027. Additional investor commitments will be sought from parties aligned with the fund's objectives. Toyota's participation as a limited partner connects the initiative to the automotive supply chain. The fund's focus on monozukuri, Japan's manufacturing craftsmanship philosophy, gives the initiative direct relevance to vehicle production and the broader supplier ecosystem.
Dimension Energy (Dimension), a leading community solar developer, owner, and operator, announced it has secured its largest construction and term financing,...