Maintenance Manager @ IHG

About Us

IHG Hotels & Resorts is one of the world’s leading hotel companies with around 350,000 colleagues working across more than 100 countries. As part of the IHG team, our people help our guests create amazing memories and deliver our purpose of providing True Hospitality for Good.

The InterContinental Hayman Island Great Barrier Reef will immerse you in the wonders of the Whitsundays, working in a five-star luxury environment which offers amazing career growth opportunities, professional training & development and provides a one-of-a-kind experience living and working in a tropical island paradise. We pride ourselves on a diverse and family-friendly environment, and welcome applicants with primary school aged children as our island offers a State Primary School.

What's the job?

The Maintenance Manager oversees the efficient daily operation of mechanical and electrical systems, equipment across the resort, staff village, FOH and BOH areas, and the upkeep of plant rooms and public spaces, in line with the Preventative and Reactive Maintenance Programs (PMP and RMP). They play a key role in supporting the Chief Engineer and Maintenance Scheduler to eliminate unscheduled downtime by driving program deliverables. Additionally, the Maintenance Manager ensures effective leadership, staff development, training, performance monitoring, task allocation, adherence to quality and safety standards, and successful task completion by supervisors and support staff under their supervision.

Your day to day

Educate staff and guests on the importance of our policies on flora, fauna and pollution
Participate in public relations exercises promoted by resort including garden tours
Ensure punctual and efficient service is provided to our Guests
Recruit in conjunction with HR, train and carry out personal development plans of trade colleagues.
Manage, maintain and drive a high level of performance within the department, rewarding high performance when appropriate.
Oversee the introduction of the apprenticeship program, ensuring departmental preparedness, safety and supervision. Liaise with Trade SMEs around Apprentice development.
Ensure all the engineering team has the relevant and up to date licensing within the State to carry out their duties
Ensure safety and compliance requirements are met or adhered to while providing a high standard of workmanship.
Trouble shoot engineering related problems, plan and implement solutions and maintains record of repairs done in a quality system approach.
Department compliance with legislative controls for Contract work procurement. Work Place Health and Safety and Occupational Health and Safety both Federal and State.
Provide suitable plans to ensure the effective and efficient operation of all plant, industrial, equipment and systems within the resort
Responsible for the upkeep of all engineering Service contracts in place and implementing new ones as required
Overall Management of Trades team on a daily basis to ensure reporting to the Chief Engineering.
Exercise initiative when and where possible to improve methods of operation

What we need from you

Trade or academic qualifications
Electrical trade qualification and high voltage switching highly desirable
Confined space entry and working at heights highly desirable
Queensland Open driver’s license
Management qualifications are desirable
Queensland General Safety Induction Card
At least 3-5 years in an operational manager, construction manager or engineering manager role
Hotel or Resort experience highly regarded
Preventative Maintenance Management
Building Management Systems
Work Health & Safety
Hotel, project or FM background

What we offer

World class colleague facilities including excellent subsidised village accommodation with a dedicated pool, beach area, two gyms, bar, buffet diner, laundry, movie room, corner store and sports fields.
An exciting and ever-changing colleague activities calendar filled with an abundance of recreational activities such as tennis, yoga, meditation, hikes, markets, crafts and much more.
Extensive career development opportunities with dedicated onsite trainers and an abundance of professional growth opportunities including multi-hire programs, skills training and optional courses.
IHG Australia’s myBenefits program including paid birthday leave, wellbeing hub, employee room rates, service recognition celebrations & myPerks platform with an extensive list of lifestyle and retail discounts from over 400 of Australia and New Zealand’s most popular retailers.

How to Apply

Please visit Careers - InterContinental Hayman Island for further information regarding living and working on Hayman Island including accommodation types, facilities, and FAQ’s.

We also invite you to learn more by following our social channels: Facebook via @ICHIRcareers and Instagram via @ihg_australia_careers

We are proud to be IHG and we know you will be too.

Maintenance Manager

Multiple Teams

IHG