Full-Time
Technical Account Manager
Posted on 6/27/2025
Firemon
201-500 employees
Policy management and cloud security solutions
No salary listed
United States
Hybrid
Periodic onsite visits may be required.
 Sales & Account Management (1) |
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- Bachelor’s Degree in Computer Science, Information Technology, or another related field.
- Five or more years of experience in technical project management, technical account management, or a similar area.
- Three or more years of experience managing or architecting complex network infrastructures. This includes the architecture, design, implementation, troubleshooting, and ongoing support of router/switch-based and software-defined virtual networks.
- Experience in client-server applications, Unix/Linux system administration, or software development. Experience includes debugging and troubleshooting, upgrading software, and applying security patches.
- At least one active technical certification – CCNA level or similar – with the ability to obtain at least one new technical certification each year.
- Knowledge of modern software development methodologies, with emphasis on software and hardware architecture and infrastructure development.
- Demonstrated ability in customer-facing positions, preferably as a professional services consultant.
- Strong analytical skills regarding technical and project management issues.
- Strong organizational skills with an ability to manage competing client demands.
- The ability to engage and communicate effectively across multiple levels of a Fortune 500 size customers’ IT network and security teams is highly desirable, from analyst to mid-level management through C-level (CISO/CIO/CTO).
- Provide status updates of open tickets and development/services projects; the upcoming release schedule; issues trending; upgrade recommendations; and guidance through early access/beta programs.
- Manage overall relationships with assigned end-users, including increasing adoption, and ensuring retention and satisfaction.
- Provide project leadership for customers' major FireMon programs.
- Work with FireMon's project teams, including Customer Support, Research and Development, Product Management, and Sales, on customers' technical issues and projects.
- Maintain current functional and technical knowledge of the FireMon product line.
- Provide hands-on customer support with initial troubleshooting, upgrades, database query management, routine system health checks, watchdog monitoring, adding/removing user access, devices, and zones/subnets for FireMon Product Suite.
- Manage competing requests across simultaneous client engagements.
- Provide clear and constructive product feedback to FireMon product management teams based on customer requirements.
- Document best practices in developing and deploying FireMon solutions in the customers' environments.
- Be a technical resource for "best practice" and other customer questions, identifying alternate technical solutions to customers' business problems.
- Partner with Account Owners to manage customer expectations in situations where customers' demands cannot be met.
- Partner with Account Owners to ensure a comprehensive view of customer health throughout the customer cycle.
- Maintain multiple technical certifications and gain at least one new certification annually.
- The ability to engage and communicate effectively across multiple levels of a Fortune 500 size customers’ IT network and security teams is highly desirable, from analyst to mid-level management through C-level (CISO/CIO/CTO).
- Experience in working on customer-facing engagements as a professional services consultant.
FireMon offers security operations software for large enterprises, covering security policy management, cloud security operations, and cybersecurity asset management. Its policy management platform provides real-time visibility and control over firewall and cloud policies, manages policy changes, and enforces compliance; DisruptOps delivers distributed cloud security operations for dynamic environments like AWS and Azure, while Lumeta scans on-premises and cloud assets to map interconnections. The company differentiates itself with an integrated, real-time policy management layer plus cross-environment security operations and broad asset visibility across hybrid networks. Its goal is to help enterprises reduce policy-related risks and improve overall security posture in multi-cloud, multi-network settings.
Company Size
201-500
Company Stage
Debt Financing
Total Funding
$40M
Headquarters
Overland Park, Kansas
Founded
2004
Simplify's Take
What believers are saying
- AI infrastructure scaling drives demand for FireMon's Cumulus-enabled policy management platform.
- Zero Trust adoption accelerates as enterprises consolidate segmentation and firewall governance workflows.
- Multi-vendor normalization reduces compliance reporting time by up to 90% for enterprises.
What critics are saying
- Palo Alto Networks Panorama dominates firewall policy with native AI optimization, capturing enterprise customers.
- NVIDIA Morpheus embeds native policy governance in GPU networks, obsoleting FireMon's Cumulus integration.
- Illumio partnership creates revenue dependency; Illumio favors native tools over FireMon integrations.
What makes Firemon unique
- Unified policy governance across firewalls, cloud, and AI infrastructure in single console.
- Native NVIDIA Cumulus integration enables security visibility for AI data center workloads.
- Zero Trust control plane with Illumio microsegmentation eliminates policy conflicts automatically.
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Benefits
Professional Development Budget
Flexible Work Hours
Company News
FireMon recognized by Cyber Defense Magazine for advancing policy control across hybrid environments. FireMon Wins Hot Company for Microsegmentation and the Publisher's Choice for Network Security and Management in the 14th Annual Global InfoSec Awards SAN FRANCISCO, MARCH 31, 2026 - FireMon, the leading network security and firewall policy management company, today announced it has been recognized by Cyber Defense Magazine with awards for Hot Company in Microsegmentation and Publisher's Choice for Network Security and Management. The recognition reflects a broader shift in how enterprises approach security. Most organizations already have the controls they need across firewalls, cloud, and segmentation platforms. The challenge is keeping policy consistent and aligned across those environments. FireMon addresses this gap by operating as the control plane for security policy, ensuring intent is defined, enforced, and continuously validated across hybrid infrastructure. "We appreciate the recognition," said Jody Brazil, CEO of FireMon. "What we continue to see is that complexity is not the root problem. Lack of control is. Policy connects security intent to enforcement, and without that, even the best tools fall short." FireMon enables organizations to unify policy across firewalls, cloud environments, and microsegmentation platforms, giving teams clear visibility into exposure, risk, and remediation priorities. Its approach focuses on continuous validation and risk-aware change, so teams can move faster without introducing new risk. Rather than adding another layer of tooling, FireMon helps organizations operationalize Zero Trust by making policy consistent, measurable, and provable across the environment. "FireMon embodies three major features we judges look for to become winners: understanding tomorrow's threats, today, providing a cost-effective solution, and innovating in ways that help mitigate cyber risk and stay ahead of the next breach. FireMon's ability to bring visibility and control to security policy across firewalls, cloud, and microsegmentation environments reflects exactly the kind of innovation the market needs right now," said Gary S. Miliefsky, Publisher of Cyber Defense Magazine. FireMon is thrilled to be a member on this coveted group of winners, located here. About FireMon. FireMon is the founder of Network Security Policy Management (NSPM) and the control plane for security policy across modern enterprise networks. FireMon provides an authoritative layer above enforcement technologies, continuously validating that deployed rules, segmentation, and access controls operate as designed across firewalls, cloud networks, and microsegmentation platforms. The FireMon platform combines firewall policy management, a Zero Trust control plane, AI-powered policy control, and risk-aware policy change management to identify out-of-sync policies, quantify exposure, and drive prioritized corrective action. Global enterprises, government agencies, and service providers rely on FireMon to reduce measurable risk and maintain continuous compliance. FireMon | Policy is Power About the Global InfoSec Awards. This is Cyber Defense Magazine's thirteenth year of honoring InfoSec innovators from around the Globe. Its submission requirements are for any startup, early stage, later stage, or public companies in the INFORMATION SECURITY (INFOSEC) space who believe they have a unique and compelling value proposition for their product or service. Learn more at www.cyberdefenseawards.com About the judging. The judges are CISSP, FMDHS, CEH, certified security professionals who voted based on their independent review of the company submitted materials on the website of each submission including but not limited to data sheets, white papers, product literature and other market variables. CDM has a flexible philosophy to find more innovative players with new and unique technologies, than the one with the most customers or money in the bank. CDM is always asking "What's Next?" so FireMon is looking for best of breed, next generation InfoSec solutions. About Cyber Defense Magazine. Cyber Defense Magazine is the premier source of cyber security news and information for InfoSec professions in business and government. FireMon is managed and published by and for ethical, honest, passionate information security professionals. Its mission is to share cutting-edge knowledge, real-world stories and awards on the best ideas, products, and services in the information technology industry. FireMon deliver electronic magazines every month online for free, and special editions exclusively for the RSAC Conferences. CDM is a proud member of the Cyber Defense Media Group.
FireMon has launched an integration with Illumio that provides unified control over microsegmentation and traditional firewall policies from a single platform. The system addresses a critical gap in zero trust adoption by automatically detecting and resolving policy conflicts between segmentation and firewall rules across network, cloud and host environments. The integration moves beyond application visibility to deliver operational policy management, consolidating governance and change workflows across hybrid environments. This enables organisations to advance zero trust initiatives from prototype to production by eliminating conflicts that typically stall deployments. FireMon has raised $295 million to date. The solution combines Illumio's intent-based microsegmentation with FireMon's policy governance capabilities, providing consistent enforcement across distributed infrastructure whilst reducing manual oversight and compliance gaps.
FireMon expands Zero Trust for hybrid networks. FireMon has announced an enhancement in its support for Zero Trust microsegmentation within hybrid networks, boasting deeper integration with Illumio alongside continued alignment with VMware NSX and Zscaler. By normalising, analysing, and validating segmentation intentions across different enforcement points, FireMon facilitates the operationalisation of Zero Trust at an enterprise scale. Efficient governance for network security. Organisations employing FireMon for unified segmentation and firewall rules have said significant improvements According to FireMon CEO Jody Brazil, the key to future network security lies not in multiplying interfaces but in consolidating policy management. "The future isn't more consoles," he stated. "It's one policy playbook that proves control efficacy every day and the evidence to back it up." Organisations employing FireMon for unified segmentation and firewall governance have reported significant improvements, including up to a 90% reduction in compliance reporting time through streamlined policy management and faster validation across hybrid infrastructures. This approach also eliminates blind spots, enhancing segmentation consistency and overall control assurance. Challenges in implementing Zero Trust. Despite Zero Trust gaining traction, many organisations face challenges in its implementation, often due to siloed policies and governance blind spots. New data from FireMon Insights reveals that 60% of enterprise firewalls fail high-severity compliance checks at the first evaluation, with 34% failing at critical levels. These failures highlight broader process and ownership issues rather than isolated misconfigurations. Integrating Illumio for enhanced security. FireMon's governance workflows to ensure consistent enforcement and validation of segmentation The collaboration between FireMon and Illumio aims to address these challenges by integrating Illumio's label-based policies into FireMon's governance workflows to ensure consistent enforcement and validation of segmentation, strengthening breach containment. Sarab Matharu, Director of Tech Alliances at Illumio, emphasised the significance of this partnership: "Our collaboration with FireMon enables customers to extend Illumio label-based policies into unified governance workflows, ensuring segmentation remains consistent, validated, and continuously enforced, strengthening breach containment." Key integration highlights. The integration between FireMon and Illumio allows for advanced policy management, helping organisations to optimise Illumio-defined policies, detect inconsistencies, and automate compliance validation. This includes deeper integration features such as host-based Zero Trust segmentation and continuous validation across enforcement planes. Operationalising Zero Trust with advanced tools. FireMon's platform provides a unified view of network, virtual, and host layers, facilitating efficient analysis FireMon's platform provides a unified view of network, virtual, and host layers, facilitating efficient analysis of multi-vendor rules and enabling safer policy changes. Automated compliance checks and change simulations help organisations manage complex environments efficiently, reducing risk and audit complexity. FireMon supports over 120 firewall and cloud platforms, aligning with how contemporary organisations manage their security ecosystems. Conclusion and strategic importance. This integration aligns with the modern operational landscape, utilising Illumio for label-driven host-level containment, VMware NSX for distributed microsegmentation, and Zscaler for cloud-based enforcement, all governed through FireMon's robust policy management framework. This collaboration enhances the Zero Trust initiative, promoting comprehensive security across diverse platforms. Find out about secure physical access control systems through layered cybersecurity practices.
FireMon Named winner of the coveted Top InfoSec innovator awards for 2025. FireMon Named Market Leader in Network Security and Management In 13th Cyber Defense Magazine's Annual InfoSec Awards during CyberDefenseCon 2025 ORLANDO, Fla., October 28, 2025-(BUSINESS WIRE)-FireMon, the leading network security and firewall policy management company, is proud to announce that it has been named the winner for the following award from Cyber Defense Magazine (CDM), the industry's leading electronic information security magazine: Market Leader in Network Security and Management. "Being named a Market Leader in the 13th annual Cyber Defense Awards is a powerful validation of our mission," said Jody Brazil, CEO of FireMon. "As enterprises embrace zero trust, microsegmentation, and hybrid architectures, network security policy management has become the backbone of operational security. FireMon is proud to lead this essential category, helping organizations reduce risk, enforce policy, and scale securely, because in today's threat landscape, manual policy management is not sustainable." "FireMon stood out among this year's InfoSec Award winners for its long-standing leadership in network security policy management. As enterprises push toward zero trust and microsegmentation, FireMon's ability to automate policy enforcement across hybrid environments is not just innovative, it's essential. Their deep visibility, continuous compliance capabilities, and category-defining approach made them an obvious choice for Market Leader in Network Security and Management," said Gary S. Miliefsky, Publisher of Cyber Defense Magazine. The full list of the Top InfoSec Innovators for 2025 is found here: https://cyberdefenseawards.com/top-infosec-innovators-for-2025/ About FireMon FireMon is the global leader in firewall policy management, empowering enterprises to control risk, streamline operations, and scale securely across hybrid, cloud, and on-premises environments. Trusted by over 1,700 organizations in 70+ countries, FireMon automates enterprise network security policy management for the world's most complex firewall infrastructures. As a founder-led company, FireMon is redefining infrastructure protection through intelligent policy governance, enabling asset-centric control, zero trust readiness, and operational clarity at scale. Backed by industry-leading net promoter scores and relentless customer focus, FireMon ensures security becomes a strategic enabler, not an obstacle. Learn more at FireMon.com and on the FireMon Blog. About Cyber Defense Awards This is Cyber Defense Magazine's 13th year of honoring cybersecurity innovators, in this case the Top Global CISOs for 2025, on our Cyber Defense Awards platform. In this competition, judges for these and other prestigious awards includes cybersecurity industry veterans, trailblazers and market makers Ron Gula of Gula Tech Adventures, Gary Miliefsky of CDMG, Dr. Lindsey Polley de Lopez of VentureScope, Katie Gray of In-Q-Tel, Robert R. Ackerman Jr. of DataTribe, Dino Boukouris of AltitudeCyber and with much appreciation to emeritus judges Robert Herjavec of Cyderes, Dr. Peter Stephenson of CDMG and David DeWalt of NightDragon. Top InfoSec Innovators for 2025 is found here: https://cyberdefenseawards.com/top-infosec-innovators-for-2025/ and download The Black Unicorn Report for 2025: https://cyberdefenseawards.com/the-black-unicorn-report-for-2025/ and Top Global CISOs Winners for 2025, here: https://cyberdefenseawards.com/top-global-cisos-winners-for-2025/.