Full-Time
Delinquency and Recovery Manager
Posted on 8/21/2025
Aven
51-200 employees
Web-based tech platform emphasizing security
No salary listed
Los Gatos, CA, USA
In Person
 Finance & Banking (1) |
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- 7+ years’ experience in mortgage servicing, collections, or recoveries, with at least 3 years in a unit manager role.
- Strong knowledge of foreclosure processes, debt collection regulations, and HELOC servicing.
- Proven success managing offshore teams and external vendors/attorneys.
- Analytical and process-driven, with the ability to translate portfolio insights into action.
- Excellent communication, negotiation, and stakeholder management skills.
- Direct and coach collections associates to maximize borrower contact, repayment plans, and settlement outcomes.
- Manage relationships with external foreclosure attorneys, ensuring timely, compliant, and effective collections or recovery actions on charged-off loans.
- Monitor portfolio performance, set recovery targets, and implement strategies to improve liquidation timelines and net recoveries.
- Ensure strict adherence to consumer protection, debt collection, and foreclosure laws, including federal, state, and investor/agency requirements.
- Collaborate with Risk, Compliance, and Servicing partners to strengthen controls, mitigate litigation/reputational risk, and refine collections strategy.
- Build transparent reporting and insights to senior leadership on DQ metrics, trends, and operational needs.
- Optimize workflows, vendor oversight, and technology tools to improve efficiency and borrower outcomes.
Aven operates a web-based platform likely aimed at tech clients, with the core product consisting of online services accessed through a browser. The available hints point to a JavaScript-driven interface and the use of Cloudflare’s security features, suggesting the platform prioritizes protecting traffic and user data from malicious activity. How the product actually works cannot be confirmed from public information, but the presence of JavaScript and a security-focused setup implies the service runs in the browser and relies on cloud-based infrastructure to manage requests, authenticate users, and defend against threats. Aven’s differentiation appears to come from its emphasis on security and data protection within a web-based solution, rather than a broad suite of generic features. The stated goal seems to be delivering a secure, online platform for clients that require reliable protection of their web traffic and data while offering web-based functionality.
Company Size
51-200
Company Stage
Series E
Total Funding
$252M
Headquarters
San Francisco, California
Founded
2019
Simplify's Take
What believers are saying
- Rising home prices expand addressable market to estimated $11 trillion tappable equity.
- Fed rate pause stabilizes variable rates, making Aven's 7.49%-14.99% APRs highly competitive.
- $110M Series E at $2.2B valuation funds machine banking platform expansion nationwide.
What critics are saying
- New York bans home equity credit cards in first-lien positions, blocking major market.
- Coastal Community Bank faces FDIC enforcement action, threatening sole card issuer partnership.
- Figure Technologies' lower-cost HELOC card captures market share with identical product economics.
What makes Aven unique
- Home equity-backed credit card combines HELOC benefits with credit card convenience.
- Zero origination, appraisal, annual, and notary fees differentiate from traditional HELOCs.
- Bitcoin Visa Card partnership with BitGo enables collateral-backed credit without asset sales.
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Benefits
Company equity
Remote friendly
Medical, vision, & dental insurance
PTO
Parental leave
Aven Card
Growth & Insights and Company News
6 month growth
↑ 1%1 year growth
↑ 0%2 year growth
↑ 0%Startup founders should strategize for late-stage fundraises, like a $250 million Series D, from the start, according to founders and VCs. Aven CEO Sadi Khan emphasized planning for capital needs early, as Aven requires significant funding for growth. Building relationships with investors early is crucial, with Lila Preston of Generation Investment Management suggesting starting at least two years prior to needing capital. This approach helps align with suitable investors for future funding rounds.
SAN FRANCISCO - Aven, a pioneer in home equity - backed credit cards, today announced a $110 million Series E financing at a $2.2 billion post-money valuation - more than double its valuation from a year ago.
Aven, the pioneer in home equity–backed credit cards, today announced a $110 million Series E financing at a $2.2 billion post-money valuation — more than do...
Aven announced a $110 million Series E funding round at a $2.2 billion valuation, more than doubling its valuation from the previous year. The round was led by Khosla Ventures, with participation from General Catalyst, Caffeinated Capital, GIC, Electric Capital, and Founders Fund. This funding will help Aven accelerate the development of America's first full-service machine banking platform for homeowners.
Title: "July 2024: Key Global Investments in the Fintech Sector" In July 2024, the fintech sector saw significant funding rounds. Aven, a US-based startup, raised $142 million in Series D, led by Khosla Ventures and General Catalyst, boosting its valuation to over $1 billion. MNT-Halan from Egypt secured $157.5 million, with $40 million from IFC and the rest from investors like DPI and Lorax Capital Partners. Other notable investments include $195 million for Ascend Money (Thailand) and $100 million for Matera (Brazil).