About us:

Buyagift and Red Letter Days are the UK’s leading gift experience provider. Our core focus is to deliver happiness to our customers, suppliers, team and retail partners, we aim to do this by providing industry leading products. The iconic Red Letter Days brand was added to our portfolio in November 2017, and we are extremely proud to be part of the Moonpig Group since July 2022.Our people are a fundamental driver of our success. We place great importance on nurturing exceptional people as we firmly believe that our competitive advantage stems from the capabilities and potential of our workforce. Our People team helps to drive those efforts across the business.

About the Role

Experience More Limited (EML) comprises Buyagift and Red Letter Days brands part of the Moonpig Group. EMLs mission is to ‘Create unique memories that last a lifetime’ for its customers and be ‘the most trusted platform in the UK gift experience market’. As a core member of the Commercial leadership team the role is instrumental in delivering the mission whilst ensuring the channels commercial objectives are met.

The Head of Partnerships is responsible for developing and implementing the partnership strategy for EML across retail (both traditional and e-commerce) and B2B relationships. It leads on the achievement of the trading objectives for these channels and supports the wider commercial strategy. Success is measured by how the Head of Partnerships can achieve the commercial targets and continuously develop the customer proposition for Partnerships and B2B customers.

The role reports to the Commercial Director for the Experiences Division and works in collaboration with the Trading, Buying, Merchandising and Marketing teams to deliver on the commercial objectives.

Key accountabilities

Lead the strategy, development and execution of the commercial plans across retail partnerships.
Accountable for channel sales revenue, margin and performance delivering the in-year budget.
Develop and maintain strong relationships with retail and strategic partners (Moonpig), driving performance through improved sales, margin and continual proposition development.
Continually improve on-going distribution of Buyagift and Red Letter Days products.
Ensure distribution and prominence is continually enhanced in peak trading periods.
Develop new retail accounts and opportunities that enhance the brands.
Develop and execute channel specific trading plans aligned with the overall B2C plan.
Lead on the development of the Retail partnership proposition, collaborating with the wider EML team to ensure revenue and customer experience objectives are met.
Lead on the development of the range proposition for Moonpig.
Continually develop and motivate the team ensuring capability is matched to the needs of the channels.

About you:

5+ years in a senior sales / business development role with significant experience in directly managing corporate accounts.
5+ years experience in working within a fast moving retail, product or service industry environment with accountability for revenue and margin targets.
3+ years experience in effectively managing sales teams.
Excellent account management skills with a proven track record of value creation and clear evidence of delivering significant and sustainable improvement in financial results.
Can-do mindset with proven ability to execute trading initiatives at pace.
Evidence of being able to pioneer new business relationships.
Proven track record of successfully managing supplier/partner relationships.
Evidence of creating value through evolving the product or proposition.
Experience navigating competitive distribution environments and developing tactics to overcome obstacles.

A little more about you:

Able to take ownership of the channels and acting at pace to achieve strong financial results.
Highly effective account manager with evidence of building long term value for a business and its partners.
Hands-on management style with the ability to communicate across a wide variety of business partnerships.
Credible, capable of representing the brands externally and living the values of the organisation.
Data-driven with an analytical approach to trading and daily performance management.
Confident and credible with the interpersonal skills to influence others and communicate effectively.
Passion for the ‘Experiences’ business and affinity to the organisation and its culture.

We live by our company core purpose of Delivering Happiness – Amazing People. We only hire amazing people like you, if this is you and if this sounds like the opportunity you have been looking for, we would love to hear from you.

Our mission

For everyone in the UK to create unique memories that last a lifetime

Our vision

To be the most trusted platform in the UK gift experience market

Our Commitment to Equality, Diversity and Inclusivity

We’re committed to creating an inclusive and caring culture with amazing people who feel a real sense of belonging. We welcome and celebrate all diverse backgrounds - from working parents who need flexibility with their hours, individuals who are neurodiverse and prefer to work a certain way to those from underrepresented communities. We’re proud to have an employee-led group pushing the agenda on all things inclusive. And we will continue to strive for diversity and that sense of belonging so that each and every one of our team have a safe and comfortable environment in which they can be themselves and thrive at work.

Head of Partnerships

Retail

Moonpig

Key accountabilities

About you:

A little more about you:

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