Full-Time
Tenant Services Coordinator
BGIS
5,001-10,000 employees
Global facilities management provider
Compensation Overview
CA$54.2k - CA$67.7k/yr
Vancouver, BC, Canada
In Person
 Facilities Operations (1) |
|---|
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- High school completion plus a specialized technical or business course.
- More than one year up to three years of job-related experience.
- Superior client management and customer service skills.
- Effective interpersonal skills, with an emphasis on verbal and written communication.
- Knowledge of project delivery and tendering processes.
- General knowledge of commercial building systems and/or construction.
- Strong organizational, coordination, and documentation skills with the ability to multitask.
- Ability to work independently.
- Ability to interpret contracts, as required.
- Specific experience and skills related to the assignment, such as facility management, churn, facility infrastructures, the client industry sector, or the government sector.
- Proficiency with Microsoft Office and email software.
- A valid driver's license, as required.
- Receive, process, and validate service requests received by telephone, email, and personal visits, and maintain service call or work-order tracking as required.
- Coordinate BGIS and subcontracted forces to deliver required tenant services within the scope of the position.
- Assist and support Facility Managers with small-scale tenant service projects by determining required skills, assisting with contractor selection, monitoring performance, budget, and quality control, and assigning work.
- Review contract work, report discrepancies to the Facility Manager, and request purchase orders.
- Interpret client work processes, workplace culture, and policies to support effective tenant-services delivery.
- Proficiency with computer-aided design will be considered an asset.
BGIS provides facilities management and real estate services for buildings and real estate portfolios around the world. Its services cover the day-to-day operations, maintenance, and support needed to run workplaces and built environments, often bundled as integrated facilities management for clients.
Company Size
5,001-10,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Markham, Canada
Founded
1992
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Simplify's Take
What believers are saying
- BGIS won Sydney Airport general FM services in April 2026.
- BGIS won Victorian Government facilities management in January 2026 across 291 properties.
- BGIS won Australian War Memorial maintenance in January 2026, reinforcing public-sector credibility.
What critics are saying
- Veritas closes Q4 2026 and can force harsher margin discipline immediately.
- Indeed reviews in July 2026 describe toxic management, unpaid hours, and poor progression.
- A major customer loss in government or aviation would crush retention and valuation quickly.
What makes BGIS unique
- BGIS combines technical IFM with proprietary digital facility management across mission-critical environments.
- Its scale spans 65,000 facilities and 620 million square feet globally.
- BGIS’s portfolio includes data centers, government sites, healthcare, and aviation assets.
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Benefits
Paid Parental Leave
Employee Referral Bonus
Employee Discounts
Growth & Insights and Company News
6 month growth
↑ 10%1 year growth
↑ 10%2 year growth
↑ 10%Proudly partnering with Geelong's newest landmark - Nyaal Banyul Geelong Convention and Event Centre. IKON Services Australia Pty Ltd. is incredibly proud to announce the commencement of Integrated Cleaning, Hygiene and Waste Management services at the new Nyaal Banyul Geelong Convention and Event Centre, delivered in partnership with BGIS. This project represents far more than a new contract. It reflects years of building trusted relationships, demonstrating capability, and a shared commitment to delivering exceptional facility and site experiences. As one of Victoria's most significant new event destinations, Nyaal Banyul will become a hub for conferences, exhibitions, entertainment and community events, creating lasting economic and social benefits for Geelong and the surrounding region. With decades of experience supporting some of Australia's largest and most iconic venues, major events and entertainment precincts, IKON is proud to bring its expertise in event cleaning, presentation services and operational excellence to this exciting new destination. IKON Services Australia Pty Ltd. is honoured to play a role in maintaining this iconic precinct and helping create a welcoming, safe and memorable experience for every visitor. A huge thank you to Nyaal Banyul Geelong Convention and Event Centre and BGIS for their partnership and trust. IKON Services Australia Pty Ltd. look forward to supporting this incredible venue and contributing to the success of the Geelong community for many years to come. Solutions That Matter.
Veritas Capital to acquire facilities manager BGIS. July 17, 2026 | John McNulty Veritas Capital has agreed to acquire BGIS from CCMP Capital Advisors and Alberta Investment Management Corporation (AIMCo). BGIS runs and maintains buildings and facilities - offices, data centers, and government, healthcare, and industrial sites - for large public and private organizations, handling the engineering, operations, and technology that keep those properties running, a service known in the industry as technical integrated facilities management (IFM). The company oversees more than 65,000 facilities totaling over 620 million square feet globally with a team of more than 12,000. Gord Hicks continues as chief executive officer and will lead the business with his management team. CCMP and AIMCo had backed BGIS since 2019. Veritas Capital, a technology investor focused on companies operating at the intersection of technology and government, manages over $54 billion in assets. James Dimitri, partner and co-head of flagship private equity at Veritas, led the transaction for the firm. Citi served as lead financial advisor to BGIS, with TD Securities as co-advisor and BMO Nesbitt Burns and CIBC World Markets also advising. (C) 2026 Private Equity Professional | July 17, 2026 July 21, 2026. July 16, 2026.
NEW YORK & MARKHAM, Ontario--(BUSINESS WIRE)--Jul 15, 2026-- Veritas Capital (“Veritas”), a leading investor at the intersection of technology and government, today announced that it has entered into a definitive agreement to acquire BGIS (“the Company”) from CCMP Capital Advisors, LP (“CCMP”) and Alberta Investment Management Corporation (“AIMCo”).
A national mechanical and electrical building services maintenance company which employs more than 100 people and forms part of Briggs & Forrester Group has been acquired. The deal was…
MARKHAM, ON, May 23, 2024 - BGIS, a global pioneer in real estate management services, is proud to announce its partnership with Des Nedhe Group, forming Ela Hultsi Facilities Management.