Senior Technical Writer

About JLG, an Oshkosh company

JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global company, and our products—including mobile elevating work platforms, telehandlers, utility vehicles and accessories—can be found all over the world.

The Technical Writer Sr. role is responsible for developing, writing, and editing content for Operation and Service Manuals, Kit Instructions, and related technical publications in print or electronic media.

YOUR IMPACT

• Analyze new products, design changes, and attend product design meetings to determine impact on manuals
• Estimate and schedule development time requirements for projects
• Coordinate meetings and activities as needed with engineering, service, marketing, and outside suppliers to gather, refine, and validate information to support assigned tasks and responsibilities
• Develop, write, and revise operation manual, service manual, kit instruction, and bulletin content using publishing and illustrating software, which adhere to documentation guidelines and templates
• Understand bill of material concept
• Ability to read and interpret engineering drawings and other related engineering design and manufacturing documentation as required.
• Upload manuals into Windchill and create Change Notices to release documentation to onlineexpress.jlg.com and jlg.com.
• Review applicable Change Notices (CNs) and determine actions needed
• Prepare work for sub-contractors, ensure work is kept to schedule, style, and quality
• Coordinate proofing of final copy prior to release
• Assist and/or train subordinate technical writers as needed
• Oversee others on assigned projects as required
• Provide assistance to internal and external customers in the use of operator and service manuals
• Develop instructions for accessory and service kits

MINIMUM QUALIFICATIONS

• Bachelor’s Degree in a related field and four (4) or more years of relevant experience (equivalent to ten (10) years total in education and experience); or an equivalent combination of education and experience that demonstrates the ability to perform the essential functions of the role.

STANDOUT QUALIFICATIONS

• Excellent verbal and written communication skills
• Ability to communicate with internal and external customers
• Customer service oriented and quality focused
• Ability to work independently or in a team atmosphere
• Ability to organize projects and oversee the activities of others on assignments
• Mechanical and spatial aptitude with knowledge of electrical and hydraulic schematics and systems
• Prior experience with PTC Windchill, Arbortext, Creo Illustrate, Adobe Framemaker, Acrobat Pro, Photoshop, and CorelDraw
• Experience and proficiency with various web-based software applications including Microsoft Office Word, Excel, PowerPoint, SharePoint, etc.
• Experience with CAD, Illustration, or Graphics artwork
• Self-starter, flexible, and highly organized with strong analytical skills

#LI-AG1

Pay Range:

$82,900.00 - $134,300.00

The above pay range reflects the minimum and maximum target pay for the position across all U.S. locations. Within this range, individual pay is determined by various factors, including the scope and responsibilities of the role, the candidate's experience, education and skills, as well as the equity of pay among team members in similar positions. Beyond offering a competitive total rewards package, we prioritize a people-first culture and offer various opportunities to support team member growth and success.

Oshkosh is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability for any part of the employment process, please contact us at [email protected].

Oshkosh Corporation is a merit-based Equal Opportunity Employer. Job opportunities are open for application to all qualified individuals and selection decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristic. To the extent that information is provided or collected regarding categories as provided by law it will in no way affect the decision regarding an employment application.

Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.

Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.