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Full-Time

Virtual Operator

New York, NY

Confirmed live in the last 24 hours

Galileo

Galileo

Consumer Software
Education

Compensation Overview

$20 - $22Hourly

Entry

New York, NY, USA

Ability to work from our NYC HQ.

Category
Customer Support
Customer Success & Support
Required Skills
Communications
Requirements
  • Someone who truly enjoys helping people - you never approach a problem as “one size fits all” but creatively resolve issues based on each person’s unique needs
  • Are excited to help people day in and out as you navigate a complex system
  • Are energized by providing high volume and high quality support in an fast-paced environment
  • Have strong written and verbal communication skill with the highest attention to detail
  • Are willing to spend some of your time in an office with like-minded individuals
  • Do not have a healthcare background (or are willing to forget everything you have learned)
  • Can speak both English and Spanish
  • Ability to work from our NYC HQ
Responsibilities
  • Seek to understand the person you are assisting and their unique circumstances. Using this insight you’ll provide unreasonable hospitality and service.
  • Connect folks with the various Galileo services and teams, including clinical and administrative functions. As needed, this can include completing administrative tasks such as processing insurance authorizations, collecting medical records and more.
  • Build strong connections that mean you notice even the small details and continually brainstorm solutions to improve our processes and each person’s experience

Company Stage

Seed

Total Funding

$107K

Headquarters

San Francisco, California

Founded

N/A

Simplify Jobs

Simplify's Take

What believers are saying

  • The expanded partnership with Mastercard could significantly enhance Galileo's market reach and credibility, attracting more SMB clients.

What critics are saying

  • Relying heavily on a single partnership with Mastercard could expose Galileo to risks if the partnership faces any challenges or termination.

What makes Galileo unique

  • Galileo's partnership with Mastercard to offer installment options specifically targets SMBs, addressing a niche market need for improved purchasing and cash flow management.