Responsibilities

• Support critical sales systems such as metrics, reporting and Order to Cash (OTC). Responsible for gathering and processing sales data
• CRM data entry and management. Facilitate the continuous improvement of CRM processes and tools
• Management of the Sales Operations Team
• Develop and monitor dashboards for trend analysis
• Assist with invoicing and billing related to sales. Review orders for accuracy and complete details
• Collaborate with the sales team on order issues and follow-ups
• Communicating and facilitating requests from field sales team
• Assist in responding to customer requests for proposals (RFPs) as required. Support the creation of accurate quotations and proposals
• Partner with the marketing team on tradeshows, conferences and customer events
• Support sales onboarding and training

Requirements

• 2+ years of related professional experience. Sales, finance or operations preferred
• Bachelor’s degree in Business, Finance, Supply Chain or similar
• Proficient with Salesforce or other CRM
• Proficient with Odoo or other ERP system
• Experience with CRM and/or ERP software customizations is a plus
• Proficient with the Microsoft Office Suite
• Highly organized and detail-oriented
• Must be self-directed while holding excellent interpersonal skills with the ability to work as part of a team
• People Management experience is preferred