Full-Time

Data Analyst II

Confirmed live in the last 24 hours

Upgrade

Upgrade

1,001-5,000 employees

Offers personal loans, credit cards, rewards accounts

Fintech
Financial Services

Mid

Phoenix, AZ, USA

Hybrid position.

Category
Data Analysis
Data & Analytics
Required Skills
SQL
Tableau
Data Analysis
Excel/Numbers/Sheets

You match the following Upgrade's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Bachelor’s degree in data analytics, mathematics, statistics, computer science or related field or equivalent experience
  • Minimum 3+ years proven experience in data analysis and visualization, including business requirements gathering
  • Advanced knowledge of SQL and data query/mining techniques
  • Advanced knowledge of data modeling, database management and data warehousing
  • Strong proficiency with Tableau or related data visualization tools (PowerBI, Qlik, etc.)
  • Strong problem-solving and analytical skills
  • Strong communication, active listening and presentation skills
  • Ability to work independently and as part of a team
  • Strong proficiency in MS Excel & PowerPoint and/or Google Sheets & Slides
Responsibilities
  • Consult with internal operations leaders to identify problems or opportunities that can leverage data and analytics to identify solutions
  • Collect, analyze and interpret large data sets from various sources to answer high-impact business questions and identify patterns, trends, and insights
  • Perform in-depth analyses and then create data models to identify trends and key drivers that inform important decisions across the business
  • Create professional visualizations and presentations to communicate findings and complex information to stakeholders in a concise and effective manner
  • Manage multiple projects, prioritize tasks, meet deadlines and drive successful completion of analytics work while maintaining a high level of accuracy
  • Ask probing questions to develop data solutions that will not only meet the stakeholders requirements, but also support the goals for the use case
  • Drive best practices to improve the overall quality of our analytics practices and effectiveness of the integration of insights related to capacity planning, workload forecasting, workforce analytics, business impact analytics, call center analytics and customer analytics
  • Partnering with operations leaders, develop and support the roll-out of business KPIs and associated Tableau dashboards that simplify decision making and ensure operational success
  • Pay attention to small details, identify errors, and maintain high levels of accuracy when working with data
  • Stay up-to-date with industry trends and emerging technologies, and seek out opportunities to develop new skills
Desired Qualifications
  • Experience in financial services is preferred
  • Experience with Contact Center Analytics is a plus
  • Experience with Python is a plus

Upgrade offers personal loans, credit cards, and rewards checking accounts to help individuals manage their finances. Their personal loans allow borrowing up to $50,000 with fixed rates and no prepayment penalties, while the Upgrade Card provides cash back rewards on various spending categories. What makes Upgrade different is its focus on affordability and user-friendly features, attracting customers with competitive rates and rewards. The company's goal is to provide accessible credit options and promote responsible financial behavior.

Company Stage

Series F

Total Funding

$532.1M

Headquarters

San Francisco, California

Founded

2016

Growth & Insights
Headcount

6 month growth

1%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Expansion into auto loans diversifies Upgrade's product offerings.
  • Acquisition of Uplift strengthens Upgrade's position in travel financing.
  • Partnership with Finturf enhances home improvement financing options.

What critics are saying

  • Expansion into auto loans increases exposure to credit risk.
  • Crowded BNPL market may pressure margins for Uplift acquisition.
  • Investment in new office space may strain resources if growth falters.

What makes Upgrade unique

  • Upgrade offers a unique blend of credit and banking products.
  • The Secured OneCard targets consumers with little or no credit history.
  • Partnership with FairPlay enhances fairness in lending practices.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Company Match

Unlimited Paid Time Off

Paid Parental Leave

Health & wellness initiatives