Full-Time

Insurance Collection Representative

University of Rochester

University of Rochester

Compensation Overview

$20.34 - $28.51/hr

No H1B Sponsorship

Rochester, NY, USA

In Person

Associate's

Category
Accounting (1)
Requirements
  • An Associate's degree and two years of hospital patient accounting or consumer collections experience are required, or an equivalent combination of education and experience.
  • Certification from a nationally accredited billing program is preferred, such as Certified Medical Billing Specialist, Certified Medical Records Technician, or Certified Medical Reimbursement Specialist.
Responsibilities
  • Resolve aged insurance accounts that have not been collected through billing and routine follow-up activities, and assess payment probability to determine the appropriate collection technique.
  • Resolve unpaid insurance accounts that have not been paid or rejected within a predetermined period by contacting insurance representatives through correspondence, telephone, or meetings.
  • Research, identify, and contribute to resolutions involving third-party insurance; collaborate with the internal payer contracting department and/or file appeals.
  • Document all actions for patients and University personnel, and interact with ancillary areas to secure assistance and documentation needed to meet insurer requirements.
  • Maintain detailed knowledge of insurance regulations and billing procedures affecting Accounts Receivable to rebill accounts correctly.
  • Respond to written and verbal inquiries.
  • Maintain records for effective daily and weekly reporting.
  • Perform other duties as assigned.
University of Rochester

University of Rochester

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