Engineering Manager
Site Reliability
Posted on 3/29/2023
New York, NY, USA
Experience Level
Desired Skills
  • Passionate about combining software and systems engineering to develop infrastructure that maximizes uptime and availability
  • Motivated by constantly working to improve the health and reliability of our cloud infrastructure
  • A strong collaborator who enjoys being the bridge between engineering, product, and internal stakeholders
  • A leader who enjoys inspiring, supporting and influencing their teams to do their best work
  • Excited about building diverse and inclusive teams
  • Analytical, data-driven, and pragmatic in your decision making
  • 5+ years of software and/or systems engineering experience
  • 2+ years of experience leading, growing, and inspiring engineering teams (site reliability engineering teams preferred)
  • Experience working with compliance and regulatory requirements (e.g. SOC 2, Hitrust, HIPAA)
  • Experience architecting and developing scalable web applications
  • Experience working with microservice architectures and AWS / cloud environment
  • Solid communication skills with the ability to influence key stakeholders and build consensus with engineers at all levels
  • Leading, managing, and growing a team of highly technical Site Reliability Engineers iterating in our cloud environment to deliver a highly reliable, performant, and best-in-class experience for our patients and providers
  • Partnering with Product and Product Engineering teams to research and prioritize road maps and set a technical direction for the future of Zocdoc's technology infrastructure
  • Working across the organization on Engineering Culture, helping to build career ladders, steer cross-team events, and help build an inclusive technology workforce
  • Making sure we are building out the platform's capabilities with attention to scale and speed, with a strong hand in architecture
  • Mentoring and coaching a team of engineers to deliver outstanding improvements in uptime, performance, and reliability
Company Overview
Zocdoc is a technology company that provides better healthcare experience for millions of patients every month.