Hearing Technician

Department/Unit:

Otolaryngology (Hearing Center)

Work Shift:

Day (United States of America)

Salary Range:

-The Audiology Extern at Albany Medical Center will observe and participate in the administering of diagnostic audiological tests that allow the differentiation between types of hearing disorders. The Audiology Extern’s duties will include, but are not limited to providing audiometric evaluations, tympanometry, otoacoustic emissions and stapedial acoustic reflex testing for adults and children. The Audiology Extern will be asked to obtain a NYS hearing aid trainee license and will be exposed to hearing aid testing, selection and fitting to all populations. In this position, the Audiology Extern will be mentored by department Audiologists as they counsel patients regarding test results and review options that best meet their hearing care needs. Reviews pricing and sale of hearing aids as a part of the patient education process. Opportunity to participate in specialized testing including VNG, VEMP, NBHS, neurodiagnostic and sedated ABR, cochlear implant evaluations and programming, Osia and Baha evaluations and programming.

JOB FUNCTIONS:

Salary Range: $18.00/hr - $23.00/hr

Administers Diagnostic Tests

• Provides amplification services including, hearing aid assessment testing, real ear measurements and live speech mapping
• Coordinates and interprets test results
• Consults with and makes recommendation on hearing disorders to physicians
• Based on test results, diagnosis of audio and vestibular disorders
• Coordinates care with physicians and other providers
• Completes chart notes for each patient seen 

Manages Hearing Rehabilitation

• Counsels patients regarding test results
• Makes recommendation regarding hearing care options
• Reviews products available to improve hearing impairment
• Provides hearing aid dispensing, including selection, fitting, ear-mold acoustics, ongoing management with follow-up, and education
• Performs hearing aid repairs
• Performs hearing aid checks and cleaning
• Evaluates and discusses cochlear implant options, Baha and Osia options
• Programs cochlear implants, Baha and Osia with orientation of recipients to devices 

Miscellaneous Duties

• Maintains positive relationships with colleagues and is receptive to constructive evaluations
• Assists patients with exchanges or returns of hearing aids as needed
• Provides excellent customer service and maintains good public relations
• Is responsible for independent management of office procedures with guidance
• Shares administrative duties with colleagues as needed
• Flexibility

Qualifications:

• Current Au.D. student at an accredited college or university
• Must be able to organize time and prioritize numerous duties
• Requires the ability to deal with numerous interruptions
• Must engage with patients in a caring and respectful manner 

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Full-time position
• Frequently requires sitting, using hands, bending, reaching and twisting
• Occasional lifting of up to 20 pounds with or without assistance
• Standing and walking throughout the day
• The work environment is generally quiet, with moderate noise from phones and other business office machines

Thank you for your interest in Albany Medical Center!​

Albany Medical is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.