Full-Time

Vice President of Revenue Operations

Posted on 5/9/2024

Metropolis

Metropolis

201-500 employees

Computer vision-based parking and payment solutions

Data & Analytics
AI & Machine Learning
Real Estate
Consumer Goods

Senior

Los Angeles, CA, USA

Required Skills
Sales
Communications
Management
Lead Generation
Salesforce
Marketing
Customer Service
Data Analysis
Requirements
  • Bachelor's degree in Business Administration, Marketing, Finance, or a related field; MBA or equivalent advanced degree preferred.
  • Proven track record of success in revenue operations, sales operations, or related roles, with 10-15+ years of leadership experience.
  • Strong analytical skills, with the ability to analyze complex data sets, derive insights, and make data-driven decisions.
  • Excellent communication and interpersonal skills, with the ability to influence and collaborate across all levels of the organization.
  • Strategic thinker with a track record of developing and executing revenue growth strategies that drive business results.
  • Experience leading cross-functional teams and initiatives in a fast-paced, dynamic environment.
  • Proficient in Salesforce operations and CRM management, adept at maximizing sales productivity and enhancing customer relationship management processes.
  • Strong project management skills, with the ability to manage multiple projects and priorities simultaneously.
  • Results-oriented mindset with a focus on driving measurable business outcomes and ROI (Return on Investment).
Responsibilities
  • Develop and implement comprehensive revenue strategies aligned with the organization's goals and objectives.
  • Direct and enhance Salesforce operations to maximize sales productivity and streamline customer relationship management processes.
  • Lead and refine the underwriting process to ensure precise risk assessment and pricing strategies that maximize revenue potential.
  • Oversee sales operations, including sales planning, forecasting, pipeline management, territory optimization, sales process optimization, and sales compensation.
  • Lead the strategy behind lead generation and lead management; campaign effectiveness measurement, and marketing/sales alignment.
  • Manage customer success operations to ensure high levels of customer satisfaction, retention, and expansion.
  • Utilize data analytics to identify trends, opportunities, and areas for improvement across revenue-generating functions. Evaluate, implement, and optimize technology solutions such as CRM systems, marketing automation platforms, and other tools to support revenue operations.
  • Work closely with other departments, including sales, marketing, finance, product development, and customer service, to ensure alignment and collaboration towards revenue goals.
  • Establish key performance indicators (KPIs) and metrics to track the effectiveness of revenue operations initiatives. Monitor performance and adjust as necessary to drive results.
  • Build and lead a high-performing team of Business Intelligence leaders, driving analysis of market trends, customer behavior, and sales performance data.
  • Drive a culture of continuous improvement within the revenue operations function, seeking out opportunities to optimize processes, increase efficiency, and enhance revenue generation capabilities.

Metropolis utilizes computer vision and machine learning to revolutionize parking, eliminating the need for cash, credit cards, or tickets. The company is also exploring technology for enabling "checkout-free" experiences in physical spaces, enhancing the overall parking and payment experience.

Company Stage

Series C

Total Funding

$1.9B

Headquarters

Santa Monica, California

Founded

2017

Growth & Insights
Headcount

6 month growth

0%

1 year growth

3%

2 year growth

7%