Senior Director Engineering

Job Description

This role is part of Experian’s UKI B2B division, where our purpose is to empower and inform decisions through data and innovation. We turn complex data into clear insights that help businesses understand and support their customers. Our data is trusted by over 5,000 clients and 1.5 million consumers.

We are looking for a Senior Director of Engineering to lead a critical cloud-first transformation initiative across our UKI business. This role demands a deep engineering leader with a proven track record of delivering technology transformation projects, AWS hands on experience, and influencing enterprise-wide engineering practices. The ideal candidate will bring technical gravitas, strategic foresight, and the ability to align diverse stakeholders toward a unified engineering vision.

The role will need to provide for technical leadership to ensure solutions are adequately designed and engineered to meet client & customer needs while meeting constraints of time, cost and quality.

Key Responsibilities

• Leading the product engineering teams and accountable for creating and nurturing a culture of Engineering Excellence
• Lead, Mentor, Coach and develop Engineering teams, using characteristics of great leadership to improve team effectiveness and deliver value in line with business strategic direction.
• Accountable for project engineering delivery outcomes. Use effective MI and metrics to track health of projects and engineering estate.
• Collaborate across the enterprise for this strategic initiative.
• Be an impactful operational escalation point and lead resolver for engineering and solution design issues. Active decision making to remove roadblocks for the teams.
• Drive adoption of best practices with test driven development, CI/CD , automated regression leading to high quality and high velocity engineering deliveries.
• Be an avid advocate and practitioner of GenAI capabilities to drive quality and efficiency in all aspects of product engineering.
• Security first mindset and engineering – partnering GSO to ensure multi-level security embedded across all new capability meeting all Experian and industry standards.
• Manage engineering delivery risks.
• Partner with product and architecture teams to deliver in key objectives around latency, data refresh and quality, elasticity, configurability and resilience of the system.
• Embed an innovation and experimentation mindset in team members.
• Make use of metrics and measures to drive insight and continuous improvement to ensure the Engineering teams are continuously improving (e.g. DORA, Application availability, change failure rate, time to restore, etc) and impediments are processed promptly.
• Ensure the platform is engineered with 0 tech debt and process / guardrails to ensure ever greening of estate
• Embed a broader operating environment that is supportive of Agile delivery-based methods to deliver high end business outcomes.
• Act as a business change driver at the senior level, applying appropriate organisational change management methodologies as required.
• Contributes to the Technology Roadmap to achieve business goals/objectives and provide a sustainable platform for future growth and operational needs.

Qualifications

• Software development and engineering leadership experience in modern cloud native platforms of AWS.
• Extensive of delivering significant data / back end engineering & transformation projects on AWS.
• Knowledge and appreciation of technical design and architectural patterns with regards to modern financial systems.
• Deep knowledge of agile methodologies and best practice and experience in a scaled agile delivery environment.
• Experience of managing & navigating complex engineering lead delivery organizations that drive valuable customer outcomes.
• Experience balancing multiple priorities, dealing with ambiguity and thought leadership in areas that may be new to stakeholders.
• Experience leading and coaching high performing Engineering teams, developing team members and supporting them to grow.
• Experience in the network and security domains related to software engineering & development efforts.
• Experience in collaborating with diverse global stakeholders. Working effectively with Product teams to ensure quality backlog for engineering delivery teams.
• A personal style that embraces servant leadership, teamwork, cares deeply about the work and the team, and shares openly and honestly with all.
• Relentless positivity and enthusiasm that helps teams ‘catch the spark’ of transformation and imagine new possibilities
• Proven track record of enabling data-driven continuous improvement to allow teams to deliver value at pace while maintaining quality.
• Strong communication and interpersonal skills with a demonstrated ability to connect with people – an expert influencer.
• Can communicate effectively between technical and non-technical audiences across the business.
• Can navigate the complex landscape of technologies, 3rd party suppliers, internal and cross-department teams.
• The right candidate will enjoy working autonomously and is able to constructively challenge the status quo.

Everyone has different experience, and so please don’t rule yourself out if you cannot ‘tick’ all of the qualities mentioned above. Talk to us about the experience that you do have.

 Our approach to flexible working

We care about work that works, whether that’s about where you work or adjusting your hours to fit better with your life. Our flexible working practices, including our hybrid working model where you can split your working time between the office and your home, support our belief that this balance brings long-lasting benefits for our business as well as ensuring that our people can balance successful careers with their commitments and interests outside of work. So that you can love where you work, please discuss what works for you with your recruiter during the hiring process.

Accepting you, for you.

We want you to feel accepted for who you are and to feel safe, valued and to help us build a culture of true belonging. Experian is proud to be an equal opportunity employer and we take affirmative action to create a more inclusive and equitable world of work. We are committed to equal employment opportunities regardless of age, disability, gender identity, marital status, race, ethnicity, faith or belief, sexual orientation, socioeconomic background, Veteran status or whether you’re pregnant or on family leave.