Full-Time

IT Business Architect

Claims and Operations

Posted on 11/1/2025

The Hartford

The Hartford

10,001+ employees

Provides personal and commercial insurance coverage

Compensation Overview

$108k - $162k/yr

+ Bonus + Long-term incentives + On-the-spot recognition

No H1B Sponsorship

Chicago, IL, USA + 3 more

More locations: Charlotte, NC, USA | Columbus, OH, USA | Hartford, CT, USA

Hybrid

Three in-office days per week (Tue–Thu) at Columbus, Chicago, Hartford, or Charlotte offices.

Category
Business & Strategy (3)
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Requirements
  • 10+ years of IT Business Architecture experience, including strong understanding of business, operations, & technology alignment.
  • 5+ years demonstrated experience with strategic business thinking with strong abilities in relationship management.
  • Experience with Agile Development Lifecycle required – particularly in frameworks such as Scaled Agile, Scrum, Kanban, XP, etc.
  • Strong knowledge of business architecture concepts, emerging trends, and best practices.
  • Solid industry and specific line of business knowledge and ability to understand competitor or future competitor's strategies and product roadmaps strongly preferred
  • Demonstrated ability to develop and articulate business innovation vision and roadmaps.
  • Proven ability to build commitment and empower others, communicate with clarity, courage, and timeliness.
  • Strong knowledge of software development processes and procedures to understand team needs includes fundamentals of iterative and incremental development.
  • Influencing, negotiating and decision-making skills, strong interpersonal and communication skills, strategic thinking and strong leadership skills are required.
  • Ability to thrive in a fast-paced environment.
  • Strong written and verbal communication, presentation, and technical writing skills with ability to effectively communicate solution recommendations and influence key stakeholders.
  • Candidate must be authorized to work in the US without company sponsorship. The company will not support the STEM OPT I-983 Training Plan endorsement for this position.
Responsibilities
  • Leads, builds, manages, enhances business capability models along with maturity assessments to drive enablement of the longer-term enterprise roadmap.
  • Supplements the business vision with targeted capabilities. Supports the principles and policies of our current state environment while developing rationale towards future state goals.
  • Responsible for aligning strategic objectives with requirements and translating those objectives into delivery focused initiatives.
  • Aligns strategic goals and objectives with decisions related to vendor products, and key capabilities and services offered; partners with business, IT and operations to assess short and long-term product value aligning to our business & IT strategy. Remains current on vendor platforms and product capabilities relative to their potential value to the Hartford.
  • Facilitates the right discussions with business stakeholders to identify capabilities and features in relation to current and future business objectives.
  • Develops, maintains, and influences business capabilities and features of the enterprise aligned to our Value Stream and broader enterprise strategies.
  • Develops overall business architectural direction, "roadmaps", process maps and other visuals that will direct the technology roadmap, collaborating with matrixed IT Groups.
  • Facilitates capability and feature prioritization activities through examination of lean business case(s), program or project costs, benefits, duration, vendor capabilities, dependencies, and prerequisites.
  • Maintains an understanding of business principles and concepts, awareness of the impact of marketplace trends, and differentiating factors of the business.
  • Ensures program and project deliverables align with the long-term roadmap and end-to-end value delivery.
  • Partners with business stakeholders in the strategic LPM planning process by providing input to the scope definition via option analysis and recommending solutions that optimize business value. Maintains business relationships with functional leaders and stakeholders.
  • Drives the feature/capability side of RFIs, and RFPs working closely with key business stakeholders.
  • Operates as a bridge between the business teams and the Architecture team, sharing early insight related to business strategy and new EPIC definition including refinement following Agile Practices.
Desired Qualifications
  • Solid industry and specific line of business knowledge and ability to understand competitor or future competitor's strategies and product roadmaps strongly preferred

The Hartford provides personal and commercial insurance and risk-management services. Its offerings include auto, home, renters, and various business coverages (such as workers’ compensation and property/casualty lines) designed to shield individuals and organizations from financial losses. Policies work by customers paying premiums in exchange for coverage and access to claims handling and loss-prevention resources; when a loss happens, claims teams assess and pay covered damages, and risk-management tools help reduce risk over time. The company differentiates itself through a long history of service, financial strength, and a focus on helping customers beyond the policy, including community and social impact programs, industry-specific expertise, and strong support for small businesses. The Hartford’s goal is to protect people and businesses from uncertain risks and to make a positive impact in the communities it serves.

Company Size

10,001+

Company Stage

IPO

Headquarters

Hartford, Connecticut

Founded

1810

Simplify Jobs

Simplify's Take

What believers are saying

  • Q1 2026 revenue grew 6.1% to $7.23 billion, beating estimates.
  • Business Insurance delivered 8% written-premium growth with an 88.5% underlying margin.
  • Small business, benefits, and catastrophe protection support durable earnings and capital returns.

What critics are saying

  • Softening P&C pricing will pressure growth and force weaker underwriting choices.
  • Rising loss costs outpacing rates will compress margins in commercial property and liability.
  • Prevail expansion delays will let digitally faster competitors take small-business distribution.

What makes The Hartford unique

  • Founded in 1810, The Hartford combines insurance, benefits, and investment products.
  • Prevail unifies AI-driven claims, underwriting, and operations across agency and direct channels.
  • UConn and CAPE partnerships deepen property, heat, and emerging-risk intelligence.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Vacation

Paid Holidays

Hybrid Work Options

Remote Work Options

Tuition Reimbursement

Company News

Yahoo Finance
Mar 23rd, 2026
Hartford Insurance targets cluster around $150 amid underwriting strength and P&C cycle concerns

Hartford Insurance Group has drawn price targets from several research firms clustering around US$150, aligning with a model fair value estimate of US$150.85. Goldman Sachs, Keefe Bruyette, Wells Fargo, Cantor Fitzgerald, Citi, Morgan Stanley and UBS have raised targets to the US$150-160 range, citing confidence in Hartford's underwriting and pricing execution. However, concerns remain about softening property and casualty market conditions. Goldman Sachs and BofA flag increased capital supply and competition pressuring growth, whilst BofA notes loss costs may be rising faster than prices in some lines. Hartford recently joined Centro Benefits' digital quoting ecosystem, opened a technology hub in Columbus, Ohio, and repurchased 3 million shares for US$400 million between October and December 2025.

Yahoo Finance
Feb 1st, 2026
Hartford Insurance reports Q4 core earnings of $1.1B, plans to boost quarterly buybacks to $450M

The Hartford Insurance Group reported fourth-quarter core earnings of $1.1 billion ($4.06 per share) and a full-year core earnings return on equity of 19.4%. Business insurance written premium grew 8%, whilst personal insurance showed improved combined ratios and employee benefits maintained solid margins. Net investment income rose 17% to $832 million in the fourth quarter. The company repurchased approximately $400 million of stock and plans to increase quarterly buybacks to $450 million. It also boosted catastrophe protection coverage to $1.9 billion and expects roughly $2.9 billion in net dividends from operating companies in 2026. Management is pursuing an "AI-first" strategy across claims, underwriting and operations. The company is rolling out its Prevail platform across agency and direct channels, with 10 states currently live and approximately 30 launches planned by early 2027.

Yahoo Finance
Jan 30th, 2026
The Hartford reports 19.4% ROE with $3.8B core earnings in 2025

The Hartford reported strong 2025 results with core earnings of $3.8 billion and a 19.4% core earnings return on equity. Fourth quarter core earnings reached $1.1 billion, or $4.6 per diluted share. Business Insurance delivered robust 8% top-line growth with an 88.5% underlying margin. The unit benefited from strong new business, stable retention and disciplined underwriting. Small business maintained its industry-leading position with $6 billion in written premium and an 88.9% underlying combined ratio. Personal Insurance achieved a pivotal milestone as auto reached targeted profitability whilst homeowners continued strong performance. Employee Benefits reported an 8.2% core earnings margin, led by favourable group life mortality trends. CEO Christopher Swift credited the results to the company's AI-driven modernisation efforts, particularly in claims processing, underwriting and customer service operations. The Hartford is deploying Amazon's call centre technology and advancing its data science capabilities.

FinTech Global
Oct 29th, 2024
HOMEE secures $12m in Series C funding to enhance AI claims management

HOMEE, the only AI-driven direct repair network for the Property and Casualty (P&C) insurance industry, today announced the successful closure of its Series C funding round, amassing $12m.

Benzinga
Sep 12th, 2023
Beam Benefits Closes On $40 Million Fundraise

COLUMBUS, Ohio, Sept. 12, 2023 (GLOBE NEWSWIRE) -- Beam Benefits, the digitally-led employee benefits company, today announced that it raised $40 million, bringing the company's total funding to over $200 million and increasing its valuation by 25% since the company's Series E raise in early 2021 .The round was led by existing investor Georgian , with broad sponsorship from a combination of new, existing, and strategic partner investors.Beam is on track to grow its revenue 40% year-over-year with its expanded benefits portfolio and continued investment in new platform capabilities . Over the past 18 months, Beam has launched six new benefits products and plans to add more in-demand products in the future."Our most recent funding is an incredible accomplishment, especially in the face of today's economic headwinds, and marks a significant step forward in our company's aggressive growth plans," says Alex Frommeyer, Beam's Co-Founder and CEO.This announcement comes on the heels of other growth news for the company. Recently, The Hartford and Beam Benefits released news of a strategic relationship supporting product expansion efforts for both companies.Tens of thousands of employers across the country choose Beam due to its simple and smart approach to employee benefits. Its digital-first tools, such as the Beam Quoting Tool, cut down or eliminate paperwork entirely and can deliver a quote in under 30 seconds. Hundreds of thousands of members love Beam too – due to the ease and simplicity of use, its app carries a 4.7/5 average rating on the Apple App Store with over 1,300 ratings.The capital raised will be used to further propel Beam's growth, including investment in its digital platform, which makes it easier for brokers to quote, enroll, and manage a full suite of ancillary products for their SMB clients.About Beam BenefitsBeam Benefits is a digitally-led employee benefits company that offers dental, vision, life, disability, and supplemental health coverage

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