Senior Analyst

SUMMARY:

DC Water provides clean drinking water to residents of the District of Columbia, and wastewater treatment services to both residents of the District of Columbia and wholesale customers in Maryland and Virginia. At DC Water, our values guide our actions, behaviors and decision making. Through extensive collaboration across DC Water leadership, initiatives are brought forward and evaluated to advance the five imperatives of the Blueprint 2.0, DC Water’s strategic plan. DC Water has made an investment in proven technology to enable advancement of strategic objectives. This position is part of the Center of Excellence team, a cross functional team of people responsible for developing and managing ERP cloud strategy, data governance and best practices that the rest of the organization can leverage to transform the business. This role plays a key role in defining and communicating the product vision and delivery roadmap of our Enterprise Resource Planning (ERP), Enterprise Performance Management (EPM), and Human Capital Management (HCM) platforms. Seeking a professional passionate about the delivery of best-in-class ERP capabilities, improving the value and benefits of the platform to meet organizational goals. To coordinate with key collaborators to inform the product vision, backlog prioritization and delivery releases and to be responsible for the product life cycle of the ERP platform.

This position reports to the Manager/Director of ERP System and Controls, will be responsible for ERP and related systems operations and maintenance, coordinating and assisting with identification, development, and implementation of process improvements and new projects that improve Finance & Procurement, Budget (EPM), and Payroll operations and processes. This position will need 50% of time allocation for hands on work on some of the ops tickets and change requests and remaining 50% of time allocation for management, new projects and process improvements. This position will apply in-depth financial subject knowledge and management skills to improve Finance, Payroll, HCM and Procurement operations and increase efficiency and transparency of financial and ratemaking operations.

ESSENTIAL FUNCTIONS:

• Partners with business leadership to support the overall performance of the system; supports vision and initiatives of the Center of excellence team, establishes goals, and reports achievement progress.
• Identifies and coordinates resolution of system issues by working with DC Water Business, IT, Managed Care Services, and software vendor’s support center.
• Initiates new projects that improve Finance & Procurement, HCM, Budget (EPM), and Payroll operations and processes.
• Allocates 50% of time for hands-on work on ops tickets and change requests and the remaining 50% of time for management, new projects, and process improvements.
• Serves as Lead on process improvement projects across the Finance, Procurement & Compliance cluster to include developing project scopes, determining project implementation schedules, resource management, budget estimates, risk management, and project quality assurance.
• As directed, represents the Director of Center of Excellence in meetings with external agencies or with internal and external stakeholders.
• Initiates and actively participates in projects related to improvements and automation of various business processes in Finance/Procurement/Payroll applications and develops cost/benefit analyses in support of system initiatives.
• Performs other duties and special projects at the discretion of the Director of Center of Excellence.
• Evaluates and recommends changes to current and future ERP System configuration and introduces new financial reporting/processing tools to meet organizational needs.
• Operates with considerable latitude and independence, is highly self-directed and self-motivated. Gets management involved as needed and keeps management updated on status of projects. Decision making involves problems that require research, analysis, and evaluation of multiple variables.
• Creates business requirements, user test scenarios, test data, test plans and design documents for the enhancements and new projects related to ERP/HCM/EPM/Payroll systems.
• Facilitates the creation of reports using the OTBI and other reporting tools provided by Oracle Cloud ERP applications.
• Ability to learn any new reporting tools introduced by DCW.
• Assists business leads with the resolution of any day-to-day issues related to ERP supported business processes.
• Interacts regularly and comfortably across various DC Water departments - from individual to the Management level to negotiate solutions that foster strong relationships and continued success of the organizational goals and objectives.
• Actively assists with change management process that pro-actively identifies system changes and incorporates an appropriate impact analysis and approval for such changes across the ERP/HCM/EPM/Payroll system management/owners.
• Closely works with the system end-users by providing/facilitating necessary training, support and troubleshooting. Collects user input regarding system functionality and explores feasibility of potential improvements/enhancements to the system configurations.
• Assists in managing and tracking corrective action plans resulting from the internal/external audits or contracted internal control reviews; and collaborates with internal/external auditors to achieve the organizational mission and objectives.
• Performs a variety of self-directed and management directed tasks.
• Relies on extensive experience and judgment to plan and accomplish goals.
• Exhibits business acumen and strength in relating to people, delivers feedback, inspires, and motivate others to succeed.
• Maintains ongoing communications with external and internal auditors and consultants.
• Manages ERP and related systems operations and maintenance for Finance, Procurement and Payroll, coordinates and assists with identification, development, and implementation of process improvements.
• Performs assessments in areas across Finance and Procurement to reduce risk, improve efficiency, enhance communication, and track and improve performance.

EDUCATION / EXPERIENCE & OTHER MINIMUM QUALIFICATIONS REQUIRED:

• Requires a bachelor’s degree in Finance, Accounting, Business Management or Information Technology (or related field) from an accredited college/university, and minimum of seven (7) to ten (10) years of hands-on experience in Oracle Cloud ERP or any ERP or any Finance/HCM Applications or E-Business Suite (Financials, Procurement, Payroll/HCM) systems implementation and support; or equivalent combination of education and experience.
• Understanding of financial, payroll, HCM and accounting methods in alignment with organizational goals.
• Working knowledge of Oracle Cloud ERP or any ERP or any Finance/HCM Applications or E-Business Suite (Financials and Procurement) system is required.
• Working knowledge or Training in Oracle Cloud ERP or any ERP or any Finance/HCM Applications or E-Business Suite (HCM, Payroll or Budgeting/EPM) system is highly desirable.
• Experience with Business process design & implementation or assessment across finance, supply chain and human resource business cycles.
• Excellent technical skills that include a knowledge of ERP systems, and the ability to manage and control highly technical financial information through an applicable software is required (i.e., spreadsheets, databases, presentations, etc.).
• Preferred experience with Advanced Excel Modeling, Data Modeling & Business Intelligence Reporting Tools,
• An advanced degree and/or professional certification in information technology/business/accounting fields is a big plus. A wide degree of creativity and latitude is expected
• Strong analytical planning, problem solving, and organization skills required.
• Ability to manage and lead projects to include creating project plans, identifying and mitigating risks, defining scope and goals, communicating milestones and providing feedback.
• Ability to assimilate information from a variety of sources, analyze information, and recommend courses of action to be taken.
• Ability to think clearly, analyze quantitatively, problem-solve, and prioritize issues.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance