Full-Time

Golf Professional

Confirmed live in the last 24 hours

Dick's Sporting Goods

Dick's Sporting Goods

10,001+ employees

Retailer of sporting goods and apparel

Consumer Goods

Mid

Arlington, VA, USA

Category
Customer Success Management
Sales & Account Management
Required Skills
Sales
Customer Service
Requirements
  • PGA/LPGA of America Apprentice Level 2 or 3 or Class A member in good standing
  • 3+ years golf teaching experience
  • 3+ years knowledge of club-fitting through experience and/or OEM training
  • Ability to successfully meet goals and objectives for lessons and fittings
  • Excellent leadership, interpersonal and communication skills
  • Effective and productive time management skills to maximize lesson time
  • Superior customer service orientation, excellent interpersonal and presentation skills
  • Proficiency in MS Office
  • Flexible availability – including nights, weekend, and holidays
Responsibilities
  • Establishes and maintains customer service standards relating to lessons and fittings, including maximizing sales and profitability and controlling expenses.
  • Drives and sustains lessons and fittings sales intensity and profitability by setting high expectations and monitoring and measuring positive results.
  • Meets or exceeds sales goal objectives for lessons and fittings.
  • Gives golf lessons and performs fittings (ball launch monitor, putter, driver, iron/wedge).
  • Conducts preliminary interview with golfer, records golfer’s swing, provides swing analysis, and provides feedback.
Dick's Sporting Goods

Dick's Sporting Goods

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DICK'S Sporting Goods is a retailer specializing in sporting goods, offering a variety of products such as sports equipment, apparel, and footwear. The company operates both physical stores and an online platform, allowing customers to shop in a way that suits them best. Customers can take advantage of financing options, such as 0% APR for larger purchases, making it easier to buy what they need. DICK'S Sporting Goods also has a loyalty program called ScoreCard, which rewards customers for their purchases, encouraging them to return. What sets DICK'S apart from competitors is its commitment to customer satisfaction, highlighted by its Best Price Guarantee, and its focus on social responsibility, believing in the positive impact of sports on lives. The goal of DICK'S Sporting Goods is to provide quality sporting goods while giving back to the community and promoting ethical business practices.

Company Stage

IPO

Total Funding

N/A

Headquarters

Coraopolis, Pennsylvania

Founded

N/A

Simplify Jobs

Simplify's Take

What believers are saying

  • The extension of partnerships, like with the University of Tennessee Athletics and Synchrony, highlights DICK'S Sporting Goods' strategic growth and customer loyalty initiatives.
  • Opening next-generation stores, such as the 80,000 square foot location in Minneapolis, demonstrates the company's commitment to innovation and enhancing customer experience.
  • Strong financial performance, as evidenced by beating Wall Street targets, indicates robust business health and potential for growth.

What critics are saying

  • Economic uncertainties have led to a reduction in seasonal hires, which could impact customer service during peak shopping periods.
  • The recent cyberattack poses risks to customer trust and data security, potentially affecting the company's reputation.

What makes Dick's Sporting Goods unique

  • DICK'S Sporting Goods combines a strong physical retail presence with a robust online platform, setting it apart from competitors who may focus solely on one channel.
  • Their ScoreCard loyalty program and financing options like 0% APR through Affirm enhance customer retention and satisfaction, providing a competitive edge.
  • The company's commitment to social responsibility and community engagement, such as aiding Hurricane Helene victims, strengthens its brand image and customer loyalty.

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