Full-Time

In Room Dining Captain

All Accor

All Accor

10,001+ employees

Global hotel management, franchising, loyalty program

Compensation Overview

$27.69/hr

San Francisco, CA, USA

In Person

Category
Customer Experience & Support (1)
Required Skills
Word/Pages/Docs
Excel/Numbers/Sheets

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Requirements
  • Excellent communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Proficient in Microsoft Excel and Word
  • Constant standing and walking throughout shift
  • Frequent lifting and carrying up to 30 lbs
  • Occasional kneeling, pushing, pulling
  • Occasional ascending or descending ladders, stairs and ramps
Responsibilities
  • Consistently offer professional, friendly and engaging service
  • Understands and executes all roles of the In Room Dining (Private dining busperson, server and order taker) due to business needs
  • Assist guests regarding menu items in an informative and helpful way
  • Have full knowledge of all beverage lists
  • Deliver food and beverage in a timely and accurate manner
  • Pick up orders efficiently from the kitchen
  • Check outgoing orders for quality and accuracy of set up
  • Have full knowledge of all menu items, garnishes, contents and preparation methods
  • Follow outlet policies, procedures and service standards
  • Follow all safety and sanitation policies when handling food and beverage.
  • Assist the F&B Manager with Special Projects utilizing Microsoft Excel and Word.
  • Other duties as assigned
  • $27.69 Per Hour
Desired Qualifications
  • Previous Food & Beverage service experience preferred
  • Previous Silverware, Opera or similar Point of Sale Programs preferred

Accor is a global hospitality group with brands spanning economy to luxury. It earns revenue from room bookings, food and beverage, and management fees from franchised properties, while providing hotel management and franchising services. The company grows through acquisitions and investments, such as Adoria for catering and Squarebreak for upscale villa rentals, combining global expertise with local know-how. Its goal is to expand its footprint while delivering consistent, responsible guest experiences and advancing sustainability across its operations, supported by its loyalty program A Club.

Company Size

10,001+

Company Stage

IPO

Headquarters

Issy-les-Moulineaux, France

Founded

1967

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Simplify Jobs

Simplify's Take

What believers are saying

  • H1 2026 revenue rose 3.0% and EBITDA climbed 6.5% at constant currency.
  • Pipeline reached 268,000 rooms by June 2026, supporting openings through 2027.
  • Share buybacks totaled €450 million in 2026, signaling strong free cash flow confidence.

What critics are saying

  • Grizzly Research’s March 2026 trafficking allegations triggered an internal investigation and reputational damage.
  • Middle East disruption cut Q2 2026 performance, especially UAE Lifestyle revenues, until conflict eases.
  • If Essendi regulatory approvals stall, Accor loses planned cash returns and strategic simplification.

What makes All Accor unique

  • Accor’s asset-light franchise model deepened with Essendi disposal agreed July 23, 2026.
  • H1 2026 revenue diversification across Premium, Midscale, Economy and Luxury cushioned Middle East shocks.
  • The H World loyalty tie-up, phased through 2026, expands cross-border member demand.

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Benefits

Employee Discounts

Professional Development Budget

Company News

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