Food Safety Supervisor
Posted on 3/23/2023
Hello Fresh

10,001+ employees

Food & meal kit delivery service
Company Overview
HelloFresh’s mission is to change the way people eat forever by aiming to provide every household with wholesome, homemade meals – no shopping and no hassle. The company’s meals are carefully planned, carefully sourced and delivered to the front door of each customer at the time most convenient for them.
Montgomery, IL, USA
Experience Level
Desired Skills
Customer Service
Quality Assurance (QA)
Customer Success & Support
  • SQF practitioner
  • Leadership: train and develop a large group of employees
  • Performance Management: for assigned production lines
  • Problem Solving/Analysis
  • Results Driven
  • Communication Proficiency: speak to employees with tact and diplomacy
  • Time Management: tracking/monitoring production and maintaining productivity
  • Technical Capacity: computer literacy to input information into the computer
  • Learning Orientation: able to take direction and relay information to employees
  • Degree in Biology, Food Science or related management work experience
  • At least 2 years of work experience in quality/food safety assurance, should be combined with a demonstrated track-record of accomplishments as a quality assurance supervisor/manager, and with satisfying customers in technology-driven, developing companies
  • Ensure food safety compliance with local, city, state and federal requirements
  • Manage SQF systems and act as a backup SQF practitioner
  • Ensure a high level of internal and external customer service. Investigate (and correct) customer issues and complaints relating to quality
  • Performing internal audits
  • Develop and analyze statistical data and product specifications to determine standards and to establish quality and reliability expectancy of finished products
  • Create, document and implement inspection criteria and procedures
  • Interpret quality control philosophy to key personnel within the company
  • Maintain an active role on internal continuous improvement teams
  • Design, develop and implement food safety training programs
  • Provide, and oversee, inspection activity for products throughout the production cycle
  • Interact with vendors and procurement to ensure food safety of all purchased parts
  • Addressing nonconformities from previous internal and external audits
  • Conducting a management review of the food safety & SQF system
  • Following-up on and closing pending preventive and corrective action requests
  • Ensuring that organizational systems and training is in place
  • Ensuring that documentation and design controls are appropriate for organization
  • Administering document control and configuration management system
  • Overseeing established calibration and testing programs
  • Assisting the management team and providing FS/QA support when the Manager is out
  • Provide all employees with necessary tools, proper training and corrective direction
  • Understand and enforce requirements of SQF Quality Code and ensure that all staff is aware of their responsibilities / accountability as it relates to the SQF Quality Code