Job Title: Site Reliability Engineer

Location: Remote - US

WHY YOU’LL LOVE SALESLOFT:

Put Customers First.  Team Over Self.  Focus on Results.  Bias Towards Action.  Glass Half Full. 

These are the values that define who we are and have empowered our staggering growth to become the #1 leader in sales engagement software.   

Salesloft helps brands deliver value and create trust by connecting authentically and meaningfully with their customers. Thousands of customers depend on SalesLoft’s category-leading sales engagement platform to engage in more relevant, authentic and sincere ways.

Since our founding in 2011, we have grown into a global, award-winning organization with Lofters based all over the world.  As a testament to our organizational health, we have been named by Forbes as one of America’s Best Startup Employers in 2020, twice by Deloitte as a ‘Fastest-Growing Technology Company in North America,’ featured by The New York Times as a start-up on a path to a $1B valuation, and have been recognized as a top workplace by Forbes, Fortune, Glassdoor, Atlanta Journal Constitution, and Inc Magazine.   

We’re redefining an age-old industry! This is challenging work – but our team of brilliant creatives makes the journey thrilling.  We’re fast-paced, innovative, and collaborative.  We pursue excellence in everything and have a lot of fun along the way.  Come join us!

Check us out on Glassdoor and see what people LOVE about working for Salesloft! 

THE OPPORTUNITY:

Although we’re proud of our history, we’re just as excited about the future.  We want to create a world-class culture and company that attracts, develops, engages and retains elite talent.  

At Salesloft, ourSite Reliability Engineersare pivotal to our company’s success.  You will be a key member of our fast-growing and high-performing SRE team that keeps our production environments stable, as well as creates tooling to enable our internal customers. Reliable services, as well as faster release cycles, lead to happy customers.

On a day-to-day basis, you will be responsible for project work to improve our operational capabilities, including creating and maintaining a toolset geared toward automation of various aspects of our system, including our CI/CD pipeline and cloud infrastructure. Additionally, our SREs are responsible for keeping our production environment happy, including being on-call, managing access, working with security to keep our platform secure, and more.

In addition to working with amazing colleagues who exemplify our ‘team over self’ core value, you will also have the opportunity to see a demonstrable impact your work has on our reliability and uptime metrics, which directly translate to customer satisfaction and company success.  You will have an opportunity to make a difference. 

WHAT WE’RE LOOKING FOR:

We are seeking a self-motivated, collaborative problem solver who identifies opportunities for improvement and relentlessly executes the plan to realize those opportunities day in and day out. You will play a pivotal role in helping us scale our operations, infrastructure, tooling and processes as we continue to expand as a business. 

If you’re looking for an opportunity to learn more, do more, and become more, then becoming a Site Reliability Engineer is the career path for you!

THE TEAM:

Our Salesloft’s SRE team is comprised of seasoned and up-and-coming Site Reliability Engineers who are all aligned on one vision and mission:

• Vision: Every seller is loved by the buyers they serve (#saleslove)
• Mission: Equip companies to maximize revenue by creating a fantastic buying experience

The SRE team consists of highly capable results-focused individuals who maintain a mix of deep operational and coding expertise, including being well versed in multiple cloud platforms. They are also exemplary communicators, working cross department with development, QA, security, and more.

They are also the epitome of our core values:  Customers First. Team Over Self. Focus on Results. Bias Towards Action. Glass Half Full.

THE SKILL SET:

• 4-5 years of operational or development experience
• 2-4 years of SRE experience
• Experience in an agile environment
• Moderate experience with Linux sysadmin concepts.
• Moderate experience with Docker architecture, suite of products, and best practices
• Moderate Experience with Kubernetes architecture, kubectl API, Kubernetes concepts and best practices
• Moderate familiarity with AWS or GCP.
• Moderate understanding of coding best practices
• Moderate understanding of Python and coding best practices, including DRY and SOLID concepts. 
• Basic experience with Test Driven Development
• Effective communication skills for technical audiences
• Mentoring of more junior team members
• Moderate familiarity with monitoring tools such as Datadog, including monitoring and on-call best practices
• Basic familiarity with SQL databases, specifically Postgres
• Deep knowledge of Git and GitHub
• Moderate familiarity with Infrastructure-as-code concepts and tools, such as Terraform.
• Moderate familiarity with certificates, encryption protocols and certificate management
• Basic familiarity with Non-Abstract Large System Design (NALSD) concepts
• Basic familiarity with configuration management concepts
• Bachelor’s degree preferred

WITHIN ONE MONTH, YOU’LL:

• Attend Salesloft’s New Hire Orientation, where you will learn our Salesloft story and understand what makes our “Lofters” unique 
• Begin 1:1’s with your manager, understand your 30-60-90 day plan, meet & shadow current members of the Salesloft team, and delve into your territory 
• Set your OKRs (Objectives and Key Results) with your manager and develop an action plan to achieve them
• Meet key partners in Engineering and Security
• Attend team ceremonies
• Learn team processes and ways of working

WITHIN THREE MONTHS, YOU’LL:

• Contributing to team velocity
• Participate in team continuous improvement opportunities
• Learn the basics Salesloft platform, architecture, and codebase
• Learn the high level data flow and dependencies of Salesloft components
• Join the on call rotation

WITHIN SIX MONTHS, YOU’LL:

• Complete your Lessonly training
• Continue to focus on your OKRs

WITHIN TWELVE MONTHS, YOU’LL:

• Be considered a top-performing SRE on the team by consistently exceeding your goals 
• Set an example for new SREs, and assist in training, onboarding and motivating new Lofters

IS THIS ROLE NOT AN EXACT FIT? Keep an eye on our Careers Page for other positions!

WHY SHOULD YOU WORK AT SALESLOFT:

• You will become part of an amazing culture with a supportive CEO and smart teammates who actually care
• You will work with an amazing team you can learn from and teach
• You will experience joining a high-growth/high-traction organization
• You will hear “Yes, let’s do that!” and then have the opportunity to successfully execute on your ideas
• You will build community with Lofters of many cultures and backgrounds through ERGs and DEI initiatives
• We have a vibrant, open office that utilizes modern technology
• You will grow more here than you would anywhere else, that is a promise

It is Salesloft’s intent to pay all Lofters competitive wages and salaries that are motivational, fair and equitable.  The goal of Salesloft’s compensation program is to be transparent, attract potential employees, meet the needs of all current employees and encourage employees to stay with our organization.  

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location..

The base salary range for this position in the United States is $84,000 to $144,000.

The total compensation package for this position may also include performance bonus, stock, benefits and/or other applicable incentive compensation plans.  

Salesloft embraces diversity and invites applications from people of all walks of life.  We are proud to be an Equal Opportunity Employer and provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.

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