Associate Partner Manager @ Loop Returns

INACTIVE

Full-Time

Associate Partner Manager

Loop Returns

51-200 employees

Enhances post-purchase experience through return optimization

Data & Analytics

Consumer Software

AI & Machine Learning

Junior

Remote

Requirements

1+ years of partner manager experience working within the SaaS/ecommerce industry
Excellent communication, analytical, and relationship-building skills
Can work well as part of a team and as an individual contributor

Responsibilities

Support partner managers in the execution of joint partner go-to-market plans
Collaborate and support co-marketing campaigns with Loop's marketing team to increase pipeline
Collaborate with partner managers and GTM teams to ensure merchant needs are met and accelerate inbound and outbound referrals
Act as a liaison between the Loop and its partners to manage communication and ensure that partner expectations are met
Prepare reports and presentations on partner performance and activities
Become a subject matter expert on Loop and ecommerce

Exciting opportunity to become our Associate Partner Manager, where you serve as both an advocate and expert on Loop. This role sits in our Partnerships team and you’ll be the center of several functions within Loop to drive collaboration cross-functionally, each of which plays an important role in these platform relationships to maximize platform opportunities and resolve challenges.

As Associate Partner Manager you will be responsible for supporting the activities of a Loop’s partner managers in managing relationships with key partners. The role involves working closely with partner managers to identify potential areas for growth, create and implement strategies to increase partner pipeline, and establish and maintain strong relationships.

Loop HQ is a state-of-the-art office located in Columbus, Ohio, and more than half of our team works remotely across the United States and Canada. You can choose to join us in the Columbus office or stay fully remote in this role.

What You’ll Do:

Support partner managers in the execution of joint partner go-to-market plans
Collaborate and support co-marketing campaigns with Loop’s marketing team to increase pipeline
Collaborate with partner managers and GTM teams to ensure merchant needs are met and accelerate inbound and outbound referrals
Act as a liaison between the Loop and its partners to manage communication and ensure that partner expectations are met
Prepare reports and presentations on partner performance and activities
Become a subject matter expert on Loop and ecommerce

Your Experience:

1+ years of partner manager experience working within the SaaS/ecommerce industry
Excellent communication, analytical, and relationship-building skills
Can work well as part of a team and as an individual contributor

#LI-JG1

In a perfect world, Loop wouldn’t exist. If we had our way, we’d live in a world where we’re mindful about how we consume, we love every product we own, and we share values with the brands who create them. In reality, commerce isn’t perfect and often breaks. Loop creates second chances.

We’re starting by revolutionizing the post-purchase experience. We’ve taken one of the most fragile commerce interactions - returns - and turned it into something consumers actually love, and that deepens our connection to brands and products.

We take connection seriously on the inside, too. We’re building a work experience that allows you to Be A Human First and prioritizes empathy and wellbeing. We view Loop as a special place in your career to shape the future of an industry and become a better person while doing it. You can grow faster here in a shorter amount of time - we’ll give you space and trust you to fill it.

Learn more about us here: https://loopreturns.com/careers.

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Loop Returns

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Website

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Loop Returns is a company that is transforming the e-commerce industry by turning the often problematic process of returns into a positive experience that strengthens customer-brand relationships. Their unique approach, which prioritizes empathy and wellbeing, has proven successful, with partners like Aviator Nation, Bstore, and Studs reporting significant improvements in refund rates, customer satisfaction, and retained revenue. The company's culture encourages personal growth and values employees as humans first, offering a unique and rewarding work experience.

Company Stage

Series B

Total Funding

$149.4M

Headquarters

Columbus, Ohio

Founded

2017

Growth & Insights

Headcount

6 month growth

↑ 1%

1 year growth

↑ 18%

2 year growth

↑ 32%

INACTIVE