Full-Time

Senior Services Program Manager

Proofpoint

Proofpoint

5,001-10,000 employees

Cybersecurity subscription services protecting digital channels

No salary listed

London, UK + 1 more

More locations: Reading, UK

In Person

Bachelor's

Category
Business & Strategy (1)
Required Skills
Sales
CRM
Cybersecurity
Data Analysis

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Requirements
  • A bachelor's degree in Business, Technology, Marketing, Management, or equivalent experience.
  • At least 5 years of experience in Program Management, Services Sales, Customer Success, Professional Services, Sales Operations, or related roles.
  • Experience developing and executing go-to-market programs that drive revenue growth and business outcomes.
  • Strong understanding of Services business models, recurring revenue strategies, and customer lifecycle management.
  • Experience partnering with Sales organizations and supporting customer-facing engagements.
  • Ability to influence and drive results across cross-functional teams without direct authority.
  • Experience using artificial intelligence tools and technologies, including Amazon Q or similar artificial intelligence platforms, to improve business outcomes.
  • Strong analytical skills with experience using data to drive strategic decisions and measure program success.
  • Presentation, communication, and stakeholder management skills.
  • Ability to work independently, prioritize effectively, and manage multiple initiatives simultaneously.
  • Ability to think strategically while executing operationally.
Responsibilities
  • Develop and execute Services go-to-market programs designed to increase Services attach rates, bookings, and recurring revenue.
  • Partner with Sales leadership, Account Teams, Customer Success, and Services leadership to identify growth opportunities and drive execution.
  • Build repeatable motions, playbooks, and best practices that improve Services adoption throughout the customer lifecycle.
  • Analyze sales and services performance metrics to identify trends, opportunities, and areas for improvement.
  • Establish key performance indicators and reporting mechanisms to measure Services pipeline, attach rates, conversion rates, and annual recurring revenue growth.
  • Serve as a Services subject matter expert and overlay specialist supporting account teams throughout the sales cycle.
  • Participate in customer meetings, discovery sessions, workshops, and executive presentations to articulate the value of Services offerings.
  • Assist account teams in identifying customer challenges and aligning appropriate Services solutions to desired business outcomes.
  • Collaborate with Services leadership and delivery teams to ensure accurate positioning of service offerings and customer expectations.
  • Support strategic opportunities and large account initiatives that require Services expertise.
  • Lead cross-functional initiatives that improve Services sales effectiveness and operational efficiency.
  • Coordinate activities across Sales, Services, Marketing, Customer Success, Product, and Operations teams.
  • Identify risks, dependencies, and obstacles that may impact Services growth objectives and develop mitigation plans.
  • Create scalable processes that improve Services opportunity identification, qualification, and execution.
  • Drive accountability and alignment across stakeholders to ensure successful program outcomes.
  • Leverage artificial intelligence technologies, including Amazon Q, to improve productivity, automate workflows, generate insights, and enhance decision-making.
  • Champion artificial intelligence adoption within Services and field organizations by identifying practical use cases and best practices.
  • Develop artificial intelligence-enabled approaches to support go-to-market planning, customer engagement, reporting, and operational excellence.
  • Stay current on emerging artificial intelligence capabilities and recommend opportunities to improve business performance.
Desired Qualifications
  • Experience in cybersecurity, software as a service, cloud, or enterprise software industries.
  • Experience supporting Professional Services, Managed Services, Customer Success, or recurring services businesses.
  • Knowledge of sales methodologies and enterprise account planning processes.
  • Experience building executive-level presentations, business cases, and go-to-market plans.
  • Familiarity with customer relationship management, business intelligence, and artificial intelligence-powered productivity tools.

Proofpoint is a cybersecurity company that protects organizations from advanced threats and compliance risks. It serves enterprises, government agencies, and small to mid-sized businesses with a subscription-based suite of solutions that safeguard email, social media, and other digital communication channels from phishing, malware, and ransomware. The products use machine learning and artificial intelligence to detect and mitigate threats in real time and are designed to be easy to integrate with existing IT systems. Revenue comes from recurring subscription tiers and professional services such as threat assessments and incident response. Compared with competitors, Proofpoint emphasizes real-time threat detection, broad coverage of communication channels, and a focus on ease of integration and user-friendly operation. The company's goal is to help organizations strengthen their security posture and reduce compliance and cyber risk across their digital communications.

Company Size

5,001-10,000

Company Stage

IPO

Headquarters

Sunnyvale, California

Founded

2002

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Simplify Jobs

Simplify's Take

What believers are saying

  • July 23, 2026 Q2 FY26 delivered strong double-digit ARR growth and 96% retention.
  • August 4, 2026 OEM Program monetizes Proofpoint threat intelligence through partners and platforms.
  • June 2, 2026 MSP Platform playbook and 650 new MSP partners expand SMB distribution.

What critics are saying

  • July 29, 2026 Proofpoint refinancing priced near 9.3%, signaling lender distrust and leverage pressure.
  • Google and Microsoft bundle security, squeezing Proofpoint's email-security pricing and renewal leverage.
  • AI-native attackers erode email-security relevance; if detection commoditizes, Thoma Bravo exits harder.

What makes Proofpoint unique

  • Proofpoint owns email, data, and AI-agent security across Fortune 100 and MSP channels.
  • August 4, 2026 Google Unified Security Recommended validates deep integrations inside Google Cloud Security.
  • June 22, 2026 OpenAI Daybreak lets Proofpoint embed GPT-5.5 into defensive workflows.

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Benefits

Health, dental, & vision

Employer-paid life, disability & employee assistance programs

Unlimited PTO

401K match

Remote work option

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
GlobeNewswire
Aug 4th, 2026
Proofpoint joins Google Unified Security Recommended program to help organizations defend against today's most sophisticated threats.

Proofpoint joins Google Unified Security Recommended program to help organizations defend against today's most sophisticated threats. Recognition highlights Proofpoint's deep technical integration with Google Cloud Security solutions and commitment to helping organizations protect people, data and AI * Helps simplify security operations with validated Google Cloud Security integrations. * Strengthens protection across cloud environments. * Accelerates threat detection and response through integrated security intelligence. SUNNYVALE, Calif. and LAS VEGAS, Aug. 04, 2026 (GLOBE NEWSWIRE) - Black Hat USA 2026 - Proofpoint, Inc., a a global leader in human- and agent-centric cybersecurity, today announced it has joined the invitation-only Google Unified Security Recommended program as a partner. The designation recognizes Proofpoint's deep technical integrations with Google Cloud Security solutions and reflects a commitment to helping organizations simplify security operations while protecting people, data, and AI across hybrid and multi-cloud environments. As organizations consolidate security operations and accelerate AI adoption, they need integrated security technologies that improve visibility, accelerate response, and reduce complexity. The Google Unified Security Recommended program recognizes security providers that meet Google's high standards for technical integration, customer support, and joint innovation, helping customers confidently deploy trusted, interoperable security solutions across their environments. "Being selected to join the Google Unified Security Recommended program reflects our commitment to helping organizations simplify security while strengthening protection across people, data and AI," said Tom Corn, Executive Vice President and General Manager of the Threat Protection Group at Proofpoint. "By combining Proofpoint's human- and agent-centric cybersecurity platform with Google Cloud's security capabilities, we're helping customers deploy integrated security that delivers greater visibility, faster response, and stronger protection without added complexity." Proofpoint's participation in the program builds on its integrations with Google Cloud Security solutions to help strengthen protection across email, collaboration, cloud applications, and sensitive data while improving operational efficiency. As a Google Unified Security Recommended partner, Proofpoint meets the program's high standards for technical integration, collaborative customer support, and ongoing joint innovation, helping customers deploy trusted security solutions with greater confidence. The collaboration supports organizations as they modernize security operations by: * Strengthening protection against advanced threats targeting email and collaboration tools. * Improving security visibility and investigation workflows through integrated telemetry and intelligence. * Supporting secure AI adoption with technologies designed to protect people, data, and AI-driven workflows. * Helping customers simplify security operations through validated integrations within the Google Cloud security ecosystem. Proofpoint continues to expand its ecosystem of strategic technology partnerships, enabling customers to build resilient, interoperable security architectures that reduce risk while supporting innovation. Availability Proofpoint's integrations supporting the Google Unified Security Recommended program are available today. For more information, visit https://cloud.google.com/security/google-unified-security. About Proofpoint, Inc. Proofpoint, Inc. is a global leader in human- and agent-centric cybersecurity, securing how people, data and AI agents connect across email, cloud and collaboration tools. Proofpoint is a trusted partner to over 80 of the Fortune 100, over 14,000 large enterprises, and millions of smaller organizations in stopping threats, preventing data loss, and building resilience across people and AI workflows. Proofpoint's collaboration and data security platform helps organizations of all sizes protect and empower their people while embracing AI securely and confidently. Learn more at www.proofpoint.com. Connect with Proofpoint on LinkedIn Proofpoint is a registered trademark or tradename of Proofpoint, Inc. in the U.S. and/or other countries. All other trademarks contained herein are the property of their respective owners. PROOFPOINT MEDIA CONTACT: Estelle Derouet Proofpoint, Inc. [email protected]

Associated Press
Aug 4th, 2026
Proofpoint launches OEM program to embed threat intelligence in partner security products

Proofpoint has launched an OEM programme to help security providers embed its threat intelligence and detection capabilities into their products. Announced at Black Hat USA 2026, the programme targets technology providers, cybersecurity vendors, managed service providers, and platform companies. The initiative formalises Proofpoint's existing OEM business, offering partners a clearer integration path. It aims to reduce the time, cost, and complexity of building in-house threat intelligence capabilities. Proofpoint is introducing Active Exploits Protection through the programme and plans to expand offerings over time. The programme supports embedded scenarios across network security, firewalls, vulnerability management, SIEM, XDR, SOAR, and AI security solutions. Partners can leverage Proofpoint's research and operational expertise to enrich alerts, improve workflows, and build AI-assisted security experiences. The company serves over 80 Fortune 100 companies and 14,000 large enterprises.

Mining Press Releases
Aug 4th, 2026
Proofpoint launches OEM Program to help security providers embed trusted threat intelligence and detection capabilities.

Proofpoint launches OEM Program to help security providers embed trusted threat intelligence and detection capabilities. * Accelerates OEM innovation by embedding trusted threat intelligence into security products and customer-facing workflows. * Helps partners deliver more prioritized, explainable, and AI-ready security experiences. * Reduces the cost and complexity of building global threat intelligence and detection capabilities while improving customer security outcomes. SUNNYVALE, Calif. and LAS VEGAS, Aug. 04, 2026 (GLOBE NEWSWIRE) - Black Hat USA 2026 - Proofpoint, Inc., a global leader in human- and agent-centric cybersecurity, today announced the launch of the Proofpoint OEM Program, making a portfolio of OEM-ready threat intelligence and detection capabilities available for technology providers, cybersecurity vendors, managed service providers, and platform companies. The Proofpoint OEM Program formalizes and expands the company's OEM business, providing partners with a clearer path to integrate Proofpoint's proven security solutions into their own offerings. By reducing the time, cost, and operational complexity of building and maintaining global-scale threat intelligence capabilities in-house, the program helps partners accelerate product roadmaps, differentiate their solutions, and deliver better security outcomes for customers. Proofpoint is introducing Active Exploits Protection to its program and will continue to expand its OEM offerings with additional OEM-ready solutions over time. As security teams face growing pressure to do more than simply detect threats, organizations increasingly expect security products to prioritize the risks that matter most, provide meaningful context, recommend appropriate actions, and support AI-assisted security operations. Delivering those outcomes requires continuously curated intelligence, specialized research, and operational expertise that many technology providers find difficult to build and sustain independently. The Proofpoint OEM Program gives partners a faster path to embed trusted security solutions into their own products and services, enabling richer detection, prioritization, investigation, and automation experiences across a broad range of security use cases. The program supports embedded product scenarios spanning network security, firewalls, vulnerability and exposure management, SIEM, XDR, SOAR, managed detection and response, threat intelligence platforms, AI security solutions, and other customer-facing security workflows. As the program evolves, additional OEM offerings will be introduced as individual capabilities reach launch readiness. "Proofpoint has supported OEM relationships for years, and the Proofpoint OEM Program now provides technology partners with a clearer, more formal way to engage with us," said Stan de Boisset, SVP, Global Channels, Proofpoint. "By making Proofpoint Active Exploits Protection available through a dedicated OEM program, we're helping partners accelerate innovation, differentiate their products, and deliver more prioritized, explainable, and AI-ready security experiences for their customers. We're open for OEM business today and will continue expanding the portfolio as new offerings become ready for market." Rather than requiring partners to build and operate extensive threat intelligence infrastructure themselves, the Proofpoint OEM Program enables them to leverage mature intelligence and detection backed by Proofpoint's research and operational expertise. Partners can enrich alerts with trusted context, improve investigation workflows, support more actionable reporting, and build AI-assisted security experiences grounded in continuously updated intelligence. For technology providers, the program offers a faster path to market while allowing engineering teams to focus on differentiated platform capabilities instead of maintaining global-scale intelligence operations. For end customers, it delivers more relevant threat context, improved prioritization, richer investigations, and more transparent AI-assisted security experiences powered by trusted intelligence. About Proofpoint, Inc. Proofpoint, Inc. is a global leader in human- and agent-centric cybersecurity, securing how people, data and AI agents connect across email, cloud and collaboration tools. Proofpoint is a trusted partner to over 80 of the Fortune 100, over 14,000 large enterprises, and millions of smaller organizations in stopping threats, preventing data loss, and building resilience across people and AI workflows. Proofpoint's collaboration and data security platform helps organizations of all sizes protect and empower their people while embracing AI securely and confidently. Learn more at www.proofpoint.com. Connect with Proofpoint on LinkedIn Proofpoint is a registered trademark or tradename of Proofpoint, Inc. in the U.S. and/or other countries. All other trademarks contained herein are the property of their respective owners. PROOFPOINT MEDIA CONTACT: Estelle Derouet Proofpoint, Inc. [email protected] Legal Disclaimer: EIN Presswire provides this news content "as is" without warranty of any kind. We do not accept any responsibility or liability for the accuracy, content, images, videos, licenses, completeness, legality, or reliability of the information contained in this article. If you have any complaints or copyright issues related to this article, kindly contact the author above.

GFM Limited
Jul 29th, 2026
Thoma Bravo's Proofpoint faces tougher $5B refinancing as AI concerns push yield to 9.3%

Thoma Bravo has completed a challenging $5bn debt refinancing for Proofpoint, the cybersecurity company it acquired for over $12bn in 2021. The deal, arranged by Goldman Sachs, extends debt maturities to 2030 but required significantly improved terms to secure lender support. The revised financing carries a yield near 9.3%, a substantial increase from existing debt. Lenders also demanded tighter covenant protections, reflecting concerns about AI's impact on software sector competitiveness and profitability. The transaction highlights a more difficult financing environment for private equity-backed technology companies. Despite S&P Global Ratings upgrading Proofpoint's credit rating this month due to revenue growth and reduced leverage, investors remain cautious about AI-driven disruption. The shift has slowed software buyout activity and intensified scrutiny of technology-focused investors like Thoma Bravo.

Proofpoint
Jul 23rd, 2026
The "future" Agentic workspace is here. Proofpoint's record quarter reflects what customers need today (and tomorrow).

The "future" Agentic workspace is here. Proofpoint's record quarter reflects what customers need today (and tomorrow). Share with your network! July 23, 2026 Sumit Dhawan Takeaways. * The agentic workspace has moved rapidly from an emerging concept to an operating reality, increasing risk across people, data, and AI agents. * AI "firsts" and frontier models are accelerating vulnerability discovery and exploitation, making intent-based protection, threat intelligence, and strong data security more important than ever. * Proofpoint's Q2 FY26 momentum reflects growing customer demand for unified protection across people, data, and AI. Customer-Fueled business momentum. Proofpoint entered the second half of FY26 with record momentum, reflecting the growing trust customers place in Proofpoint, Inc. to secure their people, data, and AI. In the second quarter, ending in June, Proofpoint delivered very strong performance and continued to deepen its role as a strategic security partner to customers around the world. Its Q2 business highlights included: * Strong double-digit ARR growth year over year * 96% gross retention * More than 650 new MSP partners transacting on the Proofpoint 365 Total Protection platform Proofpoint also earned seven product and people recognitions across global CRN and CybersecAsia programs, spanning AI-powered cybersecurity, data management and protection, web and email security, cybersecurity innovation, channel leadership, and security vendor excellence. Together, these results reflect the durability of its business and the relevance of its strategy. Customers increasingly want fewer disconnected tools and a more secure, unified way to protect people, data, and AI - and Proofpoint is delivering both. Proofpoint, Inc. is encouraged by how customers are partnering with Proofpoint to secure their agentic workspaces, defend against AI-enabled attacks, and bring their AI security and data security strategies together. Less than a year ago, the agentic workspace was still an emerging idea. At Proofpoint Protect in Nashville in September 2025, Proofpoint, Inc. described a future in which people would increasingly work alongside AI assistants and agents across email, collaboration platforms, and enterprise data. As with most things involving AI, that future arrived faster than expected. Proofpoint, Inc. has seen frontier AI models accelerate vulnerability discovery and exploitation. Proofpoint, Inc. has seen the first AI-assisted zero-day attacks. And Proofpoint, Inc. has seen the risks across people, data, and AI become increasingly connected. Fortunately for its customers, Proofpoint was already innovating and building solutions for this "future" agentic workspace. Defending against ai-enabled attacks. This quarter, Proofpoint, Inc. introduced Proofpoint Active Exploits Protection, which uses real-world attacker activity to identify actively exploited vulnerabilities and help customers prioritize remediation. That matters because fewer than 6% of disclosed vulnerabilities are ever exploited in the wild. Proofpoint, Inc. also introduced the Core Email Protection API within the Threat Protection Workbench, extending its defense-in-depth architecture for Microsoft 365. By bringing together pre-delivery prevention, post-delivery remediation, and click-time protection across email, browsers, and collaboration tools, the solution helps customers detect and disrupt AI-driven attacks faster. It also gives security teams clearer attack context, automates the review of user-reported emails, and shares telemetry across the broader security ecosystem. And today, Proofpoint researchers are announcing that they uncovered a novel attack exploiting a previously unknown vulnerability in Zimbra email software. The attack could be triggered simply by opening an email - without clicking a link or opening an attachment - and likely included AI-assisted elements. Proofpoint's Threat Research team and Authority Engine detected the threat, alerted the NSA and FBI, and worked closely with government partners to publish findings that will help the broader security community defend against this sophisticated campaign. Together, these developments reinforce a core Proofpoint belief: as attacks become faster, more automated, and harder to recognize, securing the agentic workspace requires understanding intent across people and agents, protecting the data they access, and applying real-world intelligence and protection at machine speed. AI Security and data security are inseparable. AI agents depend on enterprise data to be effective. As they retrieve, generate, and share more of it, organizations need to know where sensitive data resides, who and what can access it, and how it is being used. Proofpoint brings together data loss prevention, data security posture management, insider threat management, AI governance, and behavioral intelligence to protect data across cloud, SaaS, endpoint, communications, and AI environments. At the Proofpoint AI Security Summit, Proofpoint, Inc. introduced intent-based guardrails for enterprise AI agents, stronger controls for shadow AI and sensitive data, and active exploit prevention that turns real-time attacker activity into automated protection. Looking ahead to Proofpoint Protect. Proofpoint's momentum reflects its ability to help customers navigate this change with an integrated platform, differentiated intelligence, and protection built for how work is evolving. Given how much has changed in the past several months, imagine what Proofpoint, Inc. will have to discuss in another two. I encourage you to join Proofpoint, Inc. at Proofpoint Protect 2026, September 21-23 in San Diego, where customers, partners, security leaders, and researchers will come together to explore and prepare for what comes next.