Valet Supervisor
Valet Captain
Posted on 3/28/2023

201-500 employees

Mobility & transportation commerce platform
Company Overview
Metropolis' mission is to make the journey of making cities better by bringing the ease of digital transactions to the physical world with mobility commerce, a new way to transact that connects transportation, payments, and local businesses for the first time. The company is building modern mobility commerce infrastructure that will allow us to transact in the physical world with the same ease we experience online.
Nashville, TN, USA
Experience Level
Customer Success & Support
  • Strong interpersonal skills; frequently communicate with team members and customers; must be able to exchange accurate information
  • Ability to drive vehicles of all makes, models, and sizes
  • Reliability and responsibility
  • High School Diploma or GED preferred
  • Prior valet parking attendant experience preferred
  • Must be at least 18 years of age
  • Must be able to work a flexible schedule, including nights and weekends
  • Expected to constantly work in all outdoor weather conditions
  • Required to wear a uniform and follow appropriate grooming standards
  • Effectively and efficiently park customer vehicles
  • Return customer vehicles upon request in a timely fashion
  • Greet customers in a courteous manner; provide Premier customer satisfaction with a friendly demeanor and willingness to help
  • Communicate with customers and staff who have general inquiries about parking, parking locations, and guest services
  • Manage the valet podium
  • Use and maintain equipment properly, including keeping equipment clean
  • Manage keys
  • Perform basic math without use of a calculator
  • If applicable at the location, accept cash payments for valet services
  • Work independently and as part of the team
  • Observe safety precautions at all times
  • Accurately use claim check process to return the correct vehicle to each guest
  • In the absence of the Operations Manager or Operations Supervisor, ensure coverage is maintained and breaks are taken appropriately
  • Perform other duties as assigned
  • Incumbent must be able to
  • Stand for up to six (6) consecutive hours
  • Work outdoors in all weather conditions
  • Safely drive and park both automatic and manual transmission vehicles of all types and sizes
  • Move quickly and carefully throughout the parking area
  • Communicate effectively in spoken English with team members and customers
  • Incumbent must maintain a clean driving record and current, valid driver license