Learning and Development Manager
Posted on 2/23/2023
Built Technologies

201-500 employees

Construction lending software
Nashville, TN, USA
Experience Level
Desired Skills
  • 3-5 years of experience in internal training/learning/development
  • Strong skills/experience in project management and change management
  • Experience in building and iterating team-specific and all-company programs
  • Ability to zoom in on the details of a training while being able to zoom out to see how it fits into the bigger picture and overarching curriculum
  • Experience working with Subject Matter Experts to develop new content
  • Ability to be extremely creative in the delivery of content and ways to engage team members
  • Coaching skills and the ability to meet others where they are and support them in their development
  • A strategic thinker with a track record of process evaluation and improvement with a strong bias toward action
  • Extreme ownership mindset to deliver best-in-class internal training experiences
  • Exceptional written and oral communication skills, meticulous attention to detail
  • Continue building out and subsequently manage the competency-based team-specific 30/60/90 Day Program, aligning it with the existing New Hire Onboarding Program
  • Lead New Hiring Onboarding sessions as assigned
  • Measure the impact of the program as it relates to decreasing ramp-time to productivity for all team members
  • Lead/Support the delivery and training (virtual and in-person) of a vast array of programs for new and existing employees for all levels of the organization - Peer2Peer Workshops, Lunch + Learns, etc
  • Support team members to create workshops and learning experiences, e-learning, and live training
  • Gain a detailed understanding of Built products, processes, and client industries to strengthen our employees' connection with our clients and prospects
  • Identify internal knowledge or skill gaps and recommend/develop training solutions that will support the development of internal teams (with support from Manager of Internal Training)
  • Coach our employees to navigate change, learn new information, seek opportunities to grow
Desired Qualifications
  • Experience developing multimedia content is a plus but not required