Full-Time

Care Manager

Integrated Resources

Integrated Resources

501-1,000 employees

No salary listed

Eagan, MN, USA

In Person

Category
Medical, Clinical & Veterinary (1)
Requirements
  • Masters Degree and a Licensed Clinical Social Worker license (LCSW) or Licensed Clinical Professional Counselor license (LCPC)
  • 1-2 years of Managed Care/Clinical Review experience
  • 3-5 years of clinical experience
  • Comfortable navigating multiple systems including Outlook, Instant Messenger, and Email
  • Ability to work in a telephonic inbound environment
  • Location: Eagan Minnesota
  • Position is Temporary-to-Permanent
  • Hours are 8am to 5pm
  • Strong organization, time management and communication skills
  • Knowledge of utilization management procedures, mental health and substance abuse community resources and providers
  • Knowledge and experience in inpatient setting
  • Knowledge of DSM V or most current diagnostic edition
  • Ability to analyze utilization problems and plan and implement solutions that influence quality of care
  • Team size and structure: 55 people on the team divided into 3 clusters
  • Training will be web-based and 2-3 weeks long
  • Must be comfortable with handling about 25 calls per day
  • This role involves inbound telephonic work with majority calls from providers and some from members and families
  • This is a high priority to fill position
Responsibilities
  • Manage about 25 inbound telephonic calls per day
  • Handle calls primarily from providers, with the remainder from members and their families
  • Navigate through multiple systems and use Outlook, Instant Messenger, and Email to communicate
  • Participate in inbound telephonic care management and clinical review activities
  • Collaborate with a team of 55 across 3 clusters
  • Support utilization management processes and contribute to maintaining quality of care

Company Size

501-1,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Edison, New Jersey

Founded

1996

Simplify Jobs

Simplify's Take

What believers are saying

  • Certification boosts appeal to quality-focused healthcare organizations.
  • Reskilling programs cut time-to-hire amid workforce shortages.
  • Positions IRI among 15,000 Joint Commission-accredited elite firms.

What critics are saying

  • Certification lapses in 12-18 months from failed onsite review.
  • Patient complaints trigger decertification and client losses in 6-12 months.
  • AMN Healthcare captures IRI's mid-sized clients in 12-24 months.

What makes Integrated Resources unique

  • Joint Commission Gold Seal certifies IRI's staffing compliance since 2009.
  • AI tool Nova hybridizes with reskilling to close healthcare skills gaps.
  • Focuses on diversity hiring and performance monitoring for elite placements.

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Benefits

Wellness Program

Mental Health Support

Flexible Work Hours

Phone/Internet Stipend

Home Office Stipend

Conference Attendance Budget

Company News

Integrated Resources, Inc.
Jan 3rd, 2024
Integrated Resources Inc. Awarded Health Care Staffing Services Certification from The Joint Commission

Edison, New Jersey - Integrated Resources Inc. has earned The Joint Commission's Gold Seal of Approval(R) for Health Care Staffing Services Certification by demonstrating continuous compliance with its performance standards.

Integrated Resources, Inc.
Feb 1st, 2023
Integrated Resources Inc. Awarded Health Care Staffing Services Certification from The Joint Commission

Integrated Resources Inc. has earned The Joint Commission’s Gold Seal of Approval ® for Health Care Staffing Services Certification by demonstrating continuous compliance with its performance standards.