Business Systems Analyst III

Who We Are

Robert Half, one of FORTUNE’s World’s Most Admired Companies and a Fortune 100 Best Companies to Work For is hiring for a Business Systems Analyst III to join the Protiviti Applications department.

As a Senior Business Systems Analyst, you will serve as a key liaison among Robert Half IT, Protiviti customers, and Protiviti management. This role involves leading engagement teams and representing IT security capabilities to senior management, legal departments, and IT security professionals of multi-million-dollar Protiviti customers.

What You'll Do:

• Act as an intermediary between RHI IT, Protiviti customers, and Protiviti management, ensuring effective communication and understanding of IT security capabilities.
• Professionally address and negotiate IT security requirements with customers, explaining why certain security measures may be unnecessary or impractical given the services provided by Protiviti.
• Advise Protiviti management and engagement teams on modifying IT-related processes and procedures to ensure compliance with customer contracts, laws, and regulations.
• Apply extensive IT knowledge to resolve complex information security issues creatively and effectively.
• Adapt application and process solutions to meet both customer requirements and Protiviti business needs.
• Collaborate with all IT teams supporting Protiviti and work closely with Protiviti and RHI legal teams during contract negotiations.
• Perform detailed analyses of customer contracts and RFP requirements, ensuring IT impacts are thoroughly understood and addressed.
• Respond promptly to customer information security questionnaires and drive their completion to rapid closure.
• Provide concise summaries of IT capabilities to support Protiviti sales efforts.
• Monitor and report on changing regulatory, customer, or Protiviti needs that impact IT, advocating for necessary IT policy, process, or infrastructure changes.

What You'll Need:

• Bachelor's degree in related field or equivalent experience
• 6+ years of experience in business functional areas and IT infrastructure.
• Strong professional writing and verbal communication skills.
• Proficiency with MS Office Suite.
• Ability to read and interpret detailed legal contracts, identifying areas impacting IT or information security.
• Thorough knowledge of information security concepts and capabilities, including network security, encryption technologies, physical security, mobile computing administration, and remote access.
• Understanding of data center operations, virtual servers, and data/application hosting.
• Knowledge of business continuity and disaster recovery concepts, including SLAs, RPOs, and RTOs.
• Moderate to detailed understanding of regulations such as HIPAA, HITECH, GLBA, PCI, and EU Data Privacy, and their impact on IT.
• Advanced knowledge of specific IT security controls and infrastructure used by RHI IT, such as Symantec, mail systems, server and laptop backups, remote access, encryption, and authentication services.
• Ability to organize meetings, lead discussions, and present effectively to senior management.
• Strong people and project management skills to generate buy-in and coordinate activities of diverse teams from various parts of RHI IT and Protiviti.
• This position requires a proactive individual with exceptional communication skills and the ability to navigate complex information security landscapes, ensuring both customer satisfaction and compliance with industry regulations.

The typical annual salary range for this position is shown below and is negotiable depending upon experience and location. The position is eligible for a discretionary annual bonus.

$92,000.00 - $135,000.00

We offer exceptional earning potential and a competitive benefits package, including group health insurance benefits (medical, vision, dental), FSA and HSA healthcare accounts, life and accident insurance, adoption and fertility assistance, paid parental leave of up to 6 weeks, and short/long term disability. Robert Half provides paid time off for vacation, personal needs, and sick time. The amount of Choice Time Off (CTO) our people receive varies based on their years of service and is pro-rated based on the hours worked per week. A new hire earns up to 17 days of CTO per calendar year. Our people also receive up to 11 paid holidays per calendar year. We also offer the opportunity to contribute to our company 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees. Learn more at roberthalfbenefits.com/Resources.

Robert Half Inc. is an Equal Opportunity Employer. M/F/Disability/Veteran

As part of Robert Half’s Corporate Services facility employment process, any offer of employment is contingent upon successful completion of a background check.

Robert Half is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to [email protected] or call 1.855.744.6947 for assistance.

In your email please include the following:

• The specific accommodation requested to complete the employment application.

• The location(s) (city, state) to which you would like to apply.

For positions located in San Francisco, CA: Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

For positions located in Los Angeles County, CA: Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.