IT Team Manager

At Arbella, people are our priority. We know that the only thing more important than attracting the best is retaining the best. That’s why many of our employees have been with us for more than eleven years, and some since the very beginning. We provide a collaborative work environment, flexible work arrangements and exceptional benefits packages. It’s no wonder our employees have voted Arbella one of Boston Business Journal’s “Best Places to Work” every year since 2009!
Other perks include:
• On-site gym, fitness classes, one-on-one personal training, Zen Den
• On-site nurse, nutritional counseling, and mental health resources
• Full-service cafeterias
• Free shuttle service to Quincy Adams T Station
• Tuition Assistance and Student Debt Programs
• Opportunities to get involved: Arbella Activities Committee, Diversity and
Inclusion Council, and more
• A company committed to helping others: volunteer opportunities, employee-led community efforts, and the Arbella Insurance Foundation
• Robust training, mentorship, and professional/personal development
programs
• Colleagues who genuinely care about each other
We’re committed to building a workplace that’s diverse, inclusive, and equitable for everyone. When you work at Arbella, you work at a company and in an industry that prioritizes service and the community. We’ve created an inspiring and engaging culture that enables each employee to achieve success and make a meaningful impact.

The IT Team Manager is responsible for the development, enhancement, support and documentation of PL Applications and all related processes in support of MA Personal Lines business areas. 

They must exhibit strong organization and communications skills, be highly collaborative, and can work cross-functionally to ensure that they meet the needs of their assigned business portfolios while ensuring quality standards and adherence to Arbella’s secure SDLC. They must have the ability to quickly assess situations, troubleshoot problems, make decisions, and follow
through to resolution working with various groups to evolve best practices over time. 

To be considered for an IT Team Manager position, the candidate must have demonstrated leadership capabilities to lead and engage a high performing team. This candidate must be technically proficient in one or more Information Systems’ disciplines, or have relevant business experience or knowledge combined with a strong technical acumen. The Team Manager should have a proven track record of executing on small-to-large application software initiatives, or similar complex projects requiring collaboration across technical and business teams, building strong business relationships, and the ability to coach and develop others.

This position reports to the PL IT Manager, this candidate will work with the following:

•    PLIS (Mainframe/IMS/DC with MFS/COBOL UI / IMS Database)
•    COGEN (Mainframe/Gupta SQL UI/CICS COBOLUI/DB2)
•    Arbella Connect (J2EE/JSP UI/ Agency Portal/ Insbridge/ Pega PRPC/ Oracle DB on Linux)

Key Responsibilities

•    Partnering with IT Management and respective Business leaders, is responsible for the development and delivery of enhancements and defect resolutions in support of their business portfolios.
•    Operational management of an IT team of employees consisting of Developers and Business Analysts.
•    Sets short term goals and objectives for their area of responsibility, and assigns tasks to individuals with clear expectations for delivery
•    Plans, organizes and controls the work for their team, ensuring they are aligned with priorities and expectations set with their business partners.
•    Manage a single project of moderate scope and complexity, a portion of a large project, or multiple smaller software releases simultaneously.
•    Directly manages employees and contributes to IT Talent Strategy including interviews/recruiting, performance
•    management, coaching & development
•    A strong focus on Diversity & Inclusion is necessary.

Requirements:

•  5+ years of experience in a lead or supervisory role preferred, having participated in delivery of system development projects via SDLC.
•  Minimum 8 years’ experience as an Information Technology professional with exposure to any or several of the following: Mainframe Technologies (COBOL/IMS/DB2), Portal and Web Applications/Technologies, Distributed systems (HTML/JavaScript/Java/XML/Spring Boot/ETL/SQL/Cloud hosting), DevOps, Business/Systems Analysis, Quality Assurance.
•  Working understanding of System Development Life Cycle and QA
•  Strong understanding of project management principles and a working knowledge of Agile Methodologies including Scrum is a plus.
•  Technical acumen and the ability to quickly ramp up to an understanding of technologies and tools required to support business portfolios.
•  Strong relationship management, strategy development, project management, problem solving and change management skills.
•  High degree of self-motivation and organization, able to work independently with minimal supervision.
•  Ability to facilitate and lead meetings with IT and business teams.
•  Strong organization skills and a process improvement mindset.
•  Strong problem-solving and decision-making skills.
•   Strong written and verbal communication skills.
•   Bachelor's degree in information systems, computer science or a related field desired.

Our current reasonable and good faith estimate of the annual salary or hourly wage range for this position is approximately $102,000 - $125,000 based on a variety of factors including, but not limited to, relevant skills and experience, educational background and certifications, performance and qualifications, market demand for the role and other organizational needs.

Please note: The advertised pay range is not a guarantee or promise of a specific wage.

#LI-MG1