Hotel Front Office Night Auditor

Job Description

Step into the night's spotlight as a Night Auditor, where your attention to detail and financial acumen will shine. As the guardian of financial integrity during the quiet hours, you'll ensure accurate accounting, meticulous record-keeping, and a seamless transition between business days, contributing to the success of our establishment.

• Conduct end-of-day financial audits, including reconciling accounts, verifying transactions, and ensuring accuracy in financial records.
• Facilitate the check-in and check-out processes during overnight hours, ensuring accuracy in-room charges, payments, and guest information.
• Generate and distribute daily reports summarizing financial transactions, room occupancy, and other relevant information for management review.
• Assist guests during overnight hours, addressing inquiries, handling reservations, and ensuring a positive experience for late-night arrivals or early departures.
• Monitor security and safety systems, address any issues or concerns that may arise during the night, and report incidents to appropriate personnel.
• Knowledge of Robotics system Ariel is an advantage
• Perform other duties as required during the shift as given by you Manager 

Qualifications

• It's all about attitude for us, someone who enjoys being helpful to others and isn't easily flustered - there's a smaller team working at night so confidence and knowing how to work things out by yourself are key
• Previous hotel (or similar) experience is great, but it's not a must-have for us - if you're eager to learn we can teach you what you need to know
• You’re looking for a place where you can be you; no clones in suits here
• Passion for hospitality – you’re all about creating memorable experiences for others, be they guests or colleagues
• You’re not precious. We leave our egos at the door and help get shit done
• You’re up for doing things differently and trying (almost) everything once
• You want to be part of a team that works hard, supports each other and has fun along the way