Manager – Military Talent Management

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

Lead the Charge. Strategic Partner in Military Talent Management and Development. USAA is deeply committed to supporting military veterans, and we need your strategic leadership to ensure the success of our military-affiliated talent. Shape the future of military affiliated (MA) talent at USAA by designing and executing comprehensive talent entry, transition, development, and retention programs. This critical people leader role requires strategic thinking, strong partnership skills, and the ability to influence across the organization. You will need expertise and a proven track record in shaping talent solutions across the employee lifecycle, selection, onboarding and transitions, job rotations, performance evaluation, and skills and leadership development. You will collaborate closely with your team of Military Talent Advisors, HR COEs, business partners, and leadership to ensure seamless integration of these programs, attracting, retaining, and developing military talent at all levels within USAA.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is available for this position.

What you'll do:

• Leads Talent Management projects from strategy to implementation.

• Consults with senior business leaders to deeply understand the business and develops and implement talent programs and solutions to address their biggest needs.

• Develops and delivers data-driven insights and materials to support talent practices and talent deliverables.

• Creates and manages programs for specific employee populations, such as military-affiliated talent, high potential talent, and any other key segments as well as critical skills for the future of the workforce.

• Uses data analytics to inform leadership development talent strategies, proactively identifies skill development opportunities based on business needs, identifies trends, and measures program effectiveness (ROI).

• Leads and develops a team while cultivating a culture of accountability, empowerment and a growth mindset.

• Manages vendor relationships and partners with USAA procurement to ensure optimal outcomes.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's degree required. 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.

• 6+ years of experience in enterprise-level talent program and process development and implementation with a focus on talent development (e.g. coaching, mentoring, rotations, leadership development, talent pipeline planning, learning, skills management).

• 2 years of direct team lead, supervisory or management experience required.

• Knowledge of various talent management technology solutions.

• Excellent communication, presentation, and interpersonal skills, particularly when working with senior executives.

• Proven ability to develop and implement strategic talent management initiatives.

• Uses technology, AI, and/or automation to work efficiently and champions these behaviors among teammates.

• Stays attuned to advancement in research and practice and applies those insights to work.

• Proven ability and experience managing and influencing stakeholders.

• Demonstrates a structured approach to problem solving while balancing competing priorities.

What sets you apart:

• Experience developing and managing world class talent management programs in large, Fortune 500 organizations.

• Deep understanding of diverse military cultures and how to translate that into inclusive talent practices.

• Track record of infusing evidence-based solutions in a business savvy practical way.

• Experience or knowledge in using AI based talent platforms (e.g. Eightfold, Lightcast, Percipio).

• Experience or knowledge in taking a skills-based approach to talent

• Ability to influence without authority, especially across leadership and matrixed environments.

• Familiarity with building or leveraging skills frameworks to support internal mobility and development.

• Top Skills: Talent development expertise (program design & implementation), data analysis and interpretation, strategic program management, executive communication & presentation, and coaching & mentoring skills.

Compensation range: The salary range for this position is: $103,450- $197,730.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.