Full-Time

Service Advisor

Confirmed live in the last 24 hours

Aritzia

Aritzia

1,001-5,000 employees

Canadian women's fashion retailer and e-commerce

Consumer Goods

Entry, Junior

Palm Beach Gardens, FL, USA

Category
Customer Experience
Customer Support
Customer Success & Support
Requirements
  • Proven skills, education, and/or applicable certifications (previous experience operating a point-of-sale system is an asset)
  • A commitment to learn and apply Aritzia's Values, Business and People Leadership principles
  • The ability to collaborate fluently with cross-functional partners
  • A commitment to quality and investing in results that add value to the business
Responsibilities
  • Deliver extraordinary experiences and make meaningful, memorable moments at the service counter
  • Accurately and efficiently process transactions while preserving a world-class client experience
  • Accurately and efficiently manage the end-to-end process of services, supporting with notifying clients of their incoming services, consistently auditing services, and proactively resolving opportunities to mitigate impacts to the client experience
  • Support service counter operations, including managing the line up to ensure clients are serviced as quickly as possible, preparing product for transactions, packaging client purchases, and returning product to the sales floor

Aritzia is a Canadian fashion retailer that offers a wide range of women's clothing and accessories, including sweatpants, t-shirts, and dresses, under various in-house brands like Tna and Babaton. The company operates both physical stores and an online platform, providing a user-friendly shopping experience with personalized recommendations. Aritzia stands out from competitors by focusing on high-quality products and staying ahead of fashion trends, which helps build customer loyalty. The goal of Aritzia is to deliver stylish apparel while maintaining relevance in the fast-paced fashion industry.

Company Stage

IPO

Total Funding

$77.4M

Headquarters

Vancouver, Canada

Founded

1984

Simplify Jobs

Simplify's Take

What believers are saying

  • Aritzia's U.S. revenue increased by 24%, showing strong market penetration.
  • The introduction of FormaFleece(TM) highlights Aritzia's commitment to product innovation.
  • Opening flagship stores in SoHo and Michigan Avenue boosts brand visibility.

What critics are saying

  • Increased competition from luxury brands could dilute Aritzia's market share.
  • Fast fashion brands may attract Aritzia's price-sensitive customers.
  • Supply chain disruptions could impact Aritzia's inventory levels.

What makes Aritzia unique

  • Aritzia offers a multi-brand strategy appealing to diverse style preferences.
  • The company integrates design and retail, enhancing control over product quality and branding.
  • Aritzia's e-commerce platform provides personalized recommendations and exclusive online collections.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Product Discount

Wellness Program

Flexible Work Hours

Gym Membership