Director – Solutions Consulting

Responsibilities

We seek an exceptional Director of Solution Consulting, EMEA (Presales) based in EMEA (preference - London) to join our growing team. This role will report to our Global VP of Solutions Consulting and will play an integral role in creating a vision for our customers. It is also critical in developing, leading, and managing a world-class team that continually delivers high-quality customer service.

Workato is a positive, diverse, and inclusive organization. We are seeking people who can lead from the front, have strong communication skills, foster collaboration, inject themselves into our culture, develop minds, and be willing to get involved to drive growth and performance across the region.

We value humility, transparency, accountability, authenticity, collaboration, and achieving results. If you feel that you have the skills, experience, and passion, we encourage you to apply.

In this role, you will also be responsible to:

• Lead and manage a team of Solution Consultants / Solutions Architects (Presales) aligned with our EMEA business objectives

• Work in partnership with the EMEA Sales Leaders in planning, forecasting, running QBRs, presales coverage, enabling the region and meeting revenue targets. 

• Collaborate with the Global Leadership team in leading Presales and Customer Success initiatives. 

• Effectively attract, hire, develop and retain top talent via coaching to grow our talented solution consulting organization.

• Effectively manage, coach and enable your team with best practices in opportunity engagements and partnering with sales and post-sales teams to optimize customer adoption, win rates and regional target attainments. 

• Lead the team by example and manage Solutions Architecture work activities during the presales cycle, including discovery, scoping, and technical validation. I also drive post-sales success in helping our customers go live quickly and realize the value of Workato. 

• Work across multiple customer-facing teams (Sales, Business Development, Product, Engineering, Customer Success) to improve the product’s vision and to make global businesses and organizations successful. 

• Articulate and educate on business, technical and architectural concepts to a variety of audiences, including business users, developers, architects, IT operations professionals, and senior IT management.

Requirements

Qualifications / Experience / Technical Skills

• Strong experience in leading and building presales organizations in the EMEA region. 

• BA/BS or equivalent education - Computer Science is a plus 

• 10+ years of pre-sales experience in a SaaS organization 

• 5+ years of leading and managing diverse European / EMEA in a SaaS organization 

• Strong background and knowledge in enterprise integration and automation across multiple verticals. 

• Experience in enterprise architecture, middleware and enterprise software

• Experience developing customer-specific value propositions and roadmaps 

• integration vendors include MuleSoft, Microsoft, Boomi, Oracle, TIBCO, SAP, Snaplogic etc.

Soft Skills / Personal Characteristics

• Strong collaboration skills, ability to adapt to a dynamic growth environment with a passion for making an impact

• Develop a a winning culture, to promote growth and personal development within the team

• Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience 

• Strong business and technical acumen

• Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge

• A passion for technology and translating this passion into business impact for customers 

• Be able to travel as needed and to work flexible hours throughout the territory