Senior Manager

Sales enablement is a key function of the Field organization at Snowflake. It ensures that the field (Account Executives, Sales Engineers, Partner Account Managers, etc.) stays relevant and up to date with the greatest product innovation, latest selling skills, and current operational processes.

Our learning curriculum is divided into three components: What We Sell (product and industry training), How We Sell (sales process and methodology and soft skills training), and Run the Business (operational excellence). 

We are looking for a Senior Manager who will own the How We Sell and Run the Business curriculum. This includes building and maintaining documentation and at times, teaching these competencies. Examples include; workshops for Champion Building, Executive Engagement, Account Planning, Territory Planning, etc. This role will also drive the design, update, and documentation of the Snowflake Customer Journey.

This role is an individual contributor role with the possibility to grow into a leadership role in 6-12 months. 

IN THIS ROLE, YOU WILL:

• Be a strategic thought partner to the field and enablement leaders 
• Mine field-proven leading techniques, drive SMEs to consensus, and document a synthesis of the best practices
• Act in a management consulting capacity for the field - working with field leaders and SMEs, leading the Customer Journey project - driving and documenting the entirety of the Customer Journey 
• Work through the existing sales competencies to identify which behaviors lead to the best outcomes, build content to close those gaps, help the team prioritize those learning plans, and work with field leaders and the extended enablement team to drive those behaviors in the field.
• Write out “playbooks” for various content needs - either in PDFs, eLearning courses, or static text on the content management system (CMS)
• Have a thorough understanding of both sales and SE roles and use that to influence the content 

REQUIRED SKILLS: 

• A minimum of 10+ years of relevant experience in technical partner enablement, sales engineering, and/or technical product marketing, enablement, or enterprise software in data virtual warehousing, data engineering, or data science
• Experience working in a fast-changing environment that requires strategic thinking, results-oriented decision-making, and an understanding of complex technical sales cycles, processes, and methodologies
• Hands on experience in learning design (e.g. Bloom taxonomy) and measurement (e.g. Kirkpatrick framework), enablement tooling (Learning management, content management, and Articulate/RISE), gamification, and program management across multiple stakeholders with competing priorities
• Domain expertise and on-time program delivery in the following areas to ensure the creation of insightful content for review with SMEs and creating an overall value add for the company
  • Enablement skills: (consulting, design & development, training facilitation skills, presentation, program management, stakeholder management, and whiteboarding),
  • Selling methodologies & skills (e.g. value selling, Challenger Selling, etc.)
  • Run the business skills (e.g. dashboards, CRM updates, etc.)
• Strong consultative skills, including conduct discovery, problem solving, and facilitating workshops/learning opportunities
• Ability to travel as needed and potentially support other regions as needs arise

Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee’s duty to keep customer information secure and confidential.

The application window is expected to be open until August 18, 2024. This opportunity will remain posted based on business needs, which may be before or after the specified date.