Inbound Expert

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.Learn more about Target here.

ALL ABOUTGENERAL MERCHANDISE

Expertsofoperations, process andefficiency whoenable a consistent experience for our guests by ensuringproductis set, in-stock, accurately priced and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment, inventory accuracy, presentation,pricingand promotional signing processes for allGeneral Merchandise (GM)areas of the store. This team leads Food & Beverage and Food Service, providing a fresh and food safe experience. Experts enable efficient delivery to our guests by owning pick,packand ship fulfillment work. 

At Target,we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of an Inbound Expert can provide you with theskills and experience of:

• Guest service fundamentals and experience supporting a guest-first culture across the store  

• Retail business fundamentals,includingdepartment sales trends, inventory management, and process efficiency and improvement 

• Executingdaily/weekly workload to support business priorities and deliver on sales goals 

As anInbound Expert, no twodaysare ever the same, but a typical day willmost likely includethe following responsibilities:

• Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments:

• Greet:

• 10ft: be friendly – smile, make eye contact, or wave

• 4ft: greet the guest, smile andinitiatea warm, helpful interaction

• Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience

• End every guest transaction with a sincere thank you

• Actively support team efforts andassistpeers in other areas whilemaintaininga positive and respectful attitude

• Adjust to business and guest needs to deliver an easy and inspiring guest experience

• Execute a detailed,accurateand efficient sorting operation.

• Stock,organize and store reserveproductand straightenmerchandiseonsalesfloor.

• Maintainproductavailabilityon thesalesfloorfor GM categories.

• If certified,operatepoweredequipmentas necessarywhile unloading freight or moving merchandise. 

• Process defective merchandiseand handle environmentally sensitive (ESIM) items in compliance with applicable laws and regulations.

• Demonstrate a culture of ethical conduct,safetyand compliance.

• Work in a safe mannerat all times;comply withall safety policies, best practices, and training; report hazards and correct where possible.

• Support guest services such as back-up cashier, order pick up (OPU) andDriveup (DU)andmaintaina compliance culture while executing those duties, such as compliance with federal, state, and localadult beveragelaws.

• All other dutiesbasedon business needs.

WHAT WE ARE LOOKING FOR

This may be the right job for you if:

• You enjoy interacting and helping others - including guests thatshopour store and fellow team members you work with.  

• You thrive in a fast-moving, highlyactiveand physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. 

• You are open toworkinga flexible work schedule with varying hours,daysor shifts (including nights, weekends,holidaysand other peak shopping times).

The good news is that we have some amazing training that will help teach you everythingyou need to know tobe an Inbound Expert.But,there are a few skills you should have from the get-go:

• Must be at least 18 years of age or older

• Welcoming and helpful attitude towardallguests and other team members

• Ability to communicate on multiple frequency devices andoperatehandheld scanners, and other technology equipment as directed

• Work both independently and with a team

• Resolve guest questions quickly on the spot

• Attention to detail andfollowmulti-stepprocesses

• Capability toremainfocused and composed in a fast-paced environment andaccomplishmultiple tasks within establishedtimeframes

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: 

• Accurately handle cash register operationsas needed

• Climb up and down ladders

• Scan, handle, and move merchandise efficiently and safely, includingfrequentlylifting, carrying, and moving merchandise up to 44 pounds throughout the duration of a shift withoutadditionalassistance from others. This task involves repetitive bending, twisting, reaching, and rotating motions.

• Flexible work schedule (e.g., nights,weekendsand holidays); come to work when scheduled,work scheduled shifts and take required mealand rest breaks

• Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.

• Ability toremainmobile for the duration of a scheduled shift (shift length may vary)