INACTIVE
Full-Time
Intake Representative
Internet media company
Consumer Software
Legal
Junior, Mid, Senior
Minneapolis, MN, USA
Requirements
- Previous experience in a direct customer contact position is preferred
- Customer service orientation; energetic and outgoing personality
- Excellent written and verbal communication skills; Ability to communicate professionally, effectively and with empathy in potentially difficult circumstances
- Multitasking skills and the detail-oriented focus required for a fast-paced environment
- Basic PC knowledge, working knowledge of Windows operating systems, Internet and mainstream web browsers
- BILINGUAL - English/Spanish a plus
Responsibilities
- Receive Intakes for Legal situations from potential new clients via electronic or telephonic sources
- Make multiple follow-up calls to potential new clients with the goal of making successful contact
- Upon successful contact, discuss their legal situation and prompt the intake contact to answer a series of questions to determine qualification for the legal intake
- Send legal documents for signature to contacts and follow-up for signing
- Collaborate with team members to determine best practices and provide the best experience for all intake contacts
Internet Brands integrates web solutions for businesses with media websites for consumers in key vertical markets. The company makes managing enterprise digital easy with a suite of easy to use tools.
Company Stage
N/A
Total Funding
$303.7M
Headquarters
El Segundo, California
Founded
1998
Growth & Insights
Headcount
6 month growth
↑ 0%1 year growth
↑ 0%2 year growth
↓ -2%Benefits
Medical, dental, & vision insurance
Life insurance
Short & long term disability
Flexible spending accounts
Credit union membership
Employee assistance program
Paid Holidays
Paid Time Off
Casual Dress
401k plan
INACTIVE