What you’ll do

• Help bring changes, improvements and updates to the PC Express experience on web and app that support our customers’ jobs-to-be-done  
• Build a product roadmap, leveraging a deep understanding of our customers, vendors, technology, and team, that supports customers and aligns to internal business strategy and goals  
• Help define goals and KPIs to measure success of the roadmap. Report on metrics that ladder up to overall OKRs  
• Work closely with cross-functional teams, including product, operations, technology, design, marketing, research, and customer service, to ensure that we build lean and scalable features with clear intent and at high velocity  
• Own the backlog including prioritization, grooming, writing user stories and generally keeping the development team unblocked and running efficiently   
• Create sound hypotheses for any new product development and ensure we’re making the right investments that serve customers & help our business grow   
• Leverage quantitative & qualitative data when making key product decisions   
• Participate in collecting feedback from users and translating these finding into product features  

Does this sound like you?

• You have the ability to take ownership and contribute to initiatives from idea to launch, including problem identification and prioritization, data gathering, problem solving, go-to-market planning, and driving results within an Agile delivery model 
• You have a customer first approach to building products, leveraging research and data paired with empathy to build experiences that create customer stickiness 
• You can easily build relationships and are excited to be a part of a cross functional team working to solve complex problems and build products of millions of Canadians 
• You have an entrepreneurial spirit and are willing to roll up your sleeves to get the job done 
• You are obsessed with testing and experimentation as part of product development 
• You are comfortable communicating and presenting ideas to the leadership team  

What you’ll need

• 2-3+ years of product management experience   
• Solid understanding of agile software development  
• Solid stakeholder management skills   
• Ability to work independently and sift through ambiguity    
• Strong attention to detail and project management skills  
• Solid understanding and proficiency in using data analytics tools like Looker, Adobe Analytics or Google Analytics