Full-Time
VMware Administrator
Deegit
IT staffing and consulting
No salary listed
Fargo, ND, USA
In Person
 IT & Security (1) |
|---|
- Handle first point escalation for all technical and process issues.
- Provide technical subject matter expertise wherever required.
- Ensure proper communication and quick resolution as a crisis manager.
- Plan and schedule changes, coordinating with different stakeholders.
- Perform root cause analysis for major incidents related to his/her tower.
- Follow quality and security processes defined for the engagement.
- Perform trend analysis, identify top incidents and work with respective teams/individuals to minimize incidents.
- Hardware troubleshooting and vendor coordination.
- Prepare weekly and monthly status reports.
- Participate in business meetings with various stakeholders on a need basis.
- Take corrective actions based on customer satisfaction surveys.
- Work on service improvement programs.
- Effort estimation and reviews on need basis for new projects.
- Training of new team members.
- Able to work on knowledge acquisition and updates to related documents
Deegit is an information technology staffing and consulting company. The company provides technical recruiting, contract staffing, project support, application services, cloud expertise, and workforce solutions. It serves businesses, technology organizations, hiring teams, consultants, and professionals across client industries. Its operating model centers on client engagements supported by recruiters, account managers, delivery teams, consultants, and corporate operations. Teams work across recruiting, software, cloud, data, quality assurance, account management, and client delivery. Work depends on specialist expertise, clear client coordination, practical delivery, and ongoing support across projects and operating teams.
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