Director of Engineering

About the Role

Codazen is looking for a Director of Engineering (Web & Applications) with a proven track record of leading high-performing software engineering teams, delivering impactful digital products, and managing client relationships in an agency or consultancy setting. 5+ years of Agency experience, providing software engineering services for other companies is a must have for this role. This position requires a unique combination of technical depth, leadership, business acumen, and delivery oversight. The ideal candidate is a hands-on technical leader who thrives in fast-paced environments, excels at building client trust, and can drive strategic growth while maintaining engineering excellence.

Key Responsibilities

Engineering Leadership & Technical Strategy

• Lead and mentor a cross-functional team of software engineers and production staff (e.g. project managers, product managers, BA, QA) to deliver high-quality, scalable solutions.
• Provide architectural and technical direction across the full stack (frontend, backend, APIs, infrastructure).
• Drive adoption of best-in-class engineering practices, tools, and processes.
• Ensure teams are continuously improving in efficiency, quality, and technical innovation.
• Manage technical debt and maintain sustainable development velocity.

Client Ownership & Relationship Management

• Act as the primary point of contact for client delivery and relationship management.
• Develop a trusted advisor relationship with client stakeholders, aligning delivery to strategic goals.
• Proactively manage client expectations, mitigate concerns, and lead executive-level syncs as needed.

Project Delivery & Oversight

• Ensure successful delivery of all scoped work—on time, on budget, and to quality standards.
• Oversee execution strategy, staffing plans, and team velocity to maintain healthy project outcomes.
• Make critical trade-off decisions and maintain delivery excellence culture.
• Collaborate with TPMs or serve in a dual-delivery/technical lead role when needed.

Financial Ownership & Strategic Growth

• Own P&L responsibility for one or more projects, ensuring margin and profitability targets are met.
• Collaborate with Finance on forecasting, billing cadence, and revenue recognition.
• Author and approve SOWs, renewals, and change orders with a keen eye on scope and value.
• Identify upsell opportunities, pitch new scopes, and extend long-term client roadmaps.

Team Development & Culture

• Recruit, structure, and grow diverse, high-performing engineering teams.
• Act as a functional manager providing performance feedback, coaching, and mentorship.
• Foster a culture of accountability, psychological safety, and career development.
• Collaborate with the Resource Manager to plan staffing and team compositions across project phases.

Governance, Risk, & Escalations

• Own project-level decisions, resolving issues with clarity and diplomacy.
• Escalate strategic risks to executive leadership when necessary.
• Ensure adherence to contractual, operational, and ethical standards.

Qualifications

• 12+ years of software engineering experience, including at least 4+ years in Director of Engineering or management roles.
• 5+ years experience in an Agency, consultancy, or client-facing services environment. 
• Hands-on experience as a full-stack engineer (e.g., JavaScript, PHP, Java, React.js) and comfort across frontend/backend systems.
• Bachelor’s or Master’s degree in Computer Science or equivalent practical experience.
• Experience leading distributed teams, managing performance, and fostering team culture.
• Proven ability to recruit, coach, and develop high-performing engineers.
• Strong understanding of agile methodologies and delivery operations.
• Hands-on experience designing and deploying secure, scalable web-based products and services.
• Deep understanding of API design, system integrations, and full-stack architecture.
• Experience managing project budgets, forecasts, and financial metrics.
• Ability to thrive in a high-autonomy environment and make hard technical and business decisions.
• Passion for coaching future engineering leaders and scaling technical teams.

Why Join Us?

• Work with top-tier clients on innovative digital products.
• Be part of a mission-driven team that values integrity, growth, and excellence.
• Help shape the future of a fast-growing, people-first engineering culture.