Principal Product Manager

Job Description:

Remitly's vision is to transform lives with trusted financial services that transcend borders. Since 2011, we have been tirelessly delivering on our promises to people who send money around the world. Today, we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the services they need, no matter where they call home. Join over 2,700 employees worldwide who are growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe.

About the Role:

We're looking for a Principal Product Manager to join our Growth Squad and help accelerate Remitly's growth in EMEA and APAC. The Growth Squad is a multi-disciplinary, autonomous team empowered to pursue high-impact opportunities end-to-end, with a singular focus: driving growth by attracting new consumers to Remitly, converting them into active customers, and increasing their long-term engagement.

This is a unique opportunity for a customer-centric product leader who combines sharp product intuition and analytical depth to drive our business forward while delivering meaningful impact for millions of customers around the world.

You'll report to one of our Directors of Business Management and work closely with regional business managers and global product teams. This role is based in our London office and is a hybrid position (2-3 days a week in the office).

You Will:

• Solve for customer needs by using both qualitative and quantitative research to identify high-impact opportunities and feature ideas that reduce friction, improve the customer experience, and deepen engagement to drive NPV
• Determine which high-ROI opportunities that accelerate customer acquisition, engagement, retention, and revenue, the team should prioritise, and set a timeline to reach goals quickly
• Partner with our engineering team to build, test and iterate rapidly, running structured experiments to validate hypotheses, learn quickly, and double down on what works.
• Communicate and align across engineering, product, and business teams
• Collaborate with designers to create intuitive and delightful user experiences
• Work with data analysts to design experiments, evaluate impact against key metrics and find opportunities for optimisation and iteration guided by customers insights

You Have:

• A founder mindset - you want to drive impact from day 1
• 7+ years of B2C product management or payment experience building impactful products that drove product-led growth and accelerated acquisition, retention and revenue
• Expertise in analysing ambiguous data with hands-on experience in product analytics, experimentation tools (e.g. stat sig, Google Analytics), and A/B testing
• Experience setting product strategy, road-mapping, and prioritisation
• Strategic, customer-focused mindset with the ability to identify friction and define the highest impact features and bets to solve friction for customers
• Experience improving customer acquisition and retention through growth loops and compelling product experiences that drive growth, engagement and NPV.
• Experience collaborating with engineering, design, data, and business teams to align partners around a shared vision and data-driven insights
• End-to-end product ownership skills, from conducting customer discovery and market research to leading go-to-market execution, working to deliver and improve on a product that meets customer needs and revenue goals

#LI-Hybrid

Our Benefits:

• Paid Vacation Days
• Health insurance
• Commuter benefit
• Employee Stock Purchase Plan (ESPP)
• Mental Health & Family Forming Benefits
• Continuing education and corridor travel benefits

We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.