Full-Time

Chief of Police

Posted on 7/4/2025

CapMetro

CapMetro

501-1,000 employees

Public transit agency: buses, rail, paratransit

No salary listed

Austin, TX, USA

Hybrid

Expected to work in the office 4 days a week.

Category
Security & Protective Services
Requirements
  • Bachelor’s degree in law enforcement, public safety, or a related field.
  • Fifteen (15) years of applied law enforcement/public safety experience, including ten (10) years of senior command responsibility (Lieutenant or above), or equivalent combination of education and experience. In lieu of degree, year-for-year of directly related experience may be substituted.
  • Must have demonstrated experience in the management of homeland security, community outreach, budgeting, and crime prevention, and working knowledge of grants management.
  • Must be certified or meet the Texas Commission of Law Enforcement requirements for certification and licensure. Advanced certification by the Texas Commission on Law Enforcement Officer Standards and Education required.
  • Must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility.
  • Must possess a valid Class 'C' Texas Driver License or be able to obtain it within 30 days of residency.
  • Must meet requirements of Peace Officer of Texas Certificate issued by the State of Texas within 120 days or the first available exam date or academy.
  • Must establish residency within the CapMetro service area, 90 days following the offer of employment with CapMetro.
Responsibilities
  • Plan, direct, and coordinate the overall activities of the Police Department; develop a department work plan; meet with management staff to identify and resolve problems; assign projects and programmatic areas of responsibility; and review and evaluate work methods and procedures.
  • Monitor and evaluate the efficiency and effectiveness of Transit Police Department activities to ensure high standards for ethics and adherence to law enforcement protocol and principles; assess and monitor workload, administrative and support systems, and internal reporting relationships; and identify opportunities for improvement and direct the implementation of changes.
  • Manage the development and implementation of Transit Police Department goals, objectives, policies, and priorities; establish appropriate service and staffing levels; and allocate resources accordingly.
  • Plan, develop, and oversee implementation of long- and short-range strategies and programs for the Department to support the Authority's goals, objectives, and strategic plan. This includes a five-year plan for the Department and a yearly work program.
  • Develop and submit for approval operating and capital budgets for the Department and manage within the approved budget.
  • Maintain Department operations to remain compliant with state and federal regulatory requirements, to include transit related standards set forth by federal safety and security related administrations.
  • Ensure coordination and cooperation between the Transit Police Department and all other CapMetro work units.
  • As requested, Represent the Authority on Department matters with federal agencies, state agencies, local groups and organizations, professional associations, and other similar groups.
  • Make recommendations and presentations to the President & CEO, Board of Directors, and the Public Safety Advisory Committee, as required.
  • Oversee technical studies for procurement of police equipment, machinery, and devices.
  • Responsible for making all reports and submitting all documents required by the Texas Commission on Law Enforcement (TCOLE) and other regulatory agencies.
  • Occasionally perform patrol duties by answering calls for service; investigating criminal offenses and traffic accidents; conducting internal investigations and investigating citizen complaints; engaging in routine criminal law enforcement and crime prevention duties; making arrests; and assisting area law enforcement and health and safety agencies as needed.
  • Assist in the negotiation of mutual aid and other interlocal agreements and overseeing their implementation, determining needs of the Department and addressing common issues affecting the Department, other CapMetro departments, other jurisdictions, and the public.
Desired Qualifications
  • Experience in security programs in a transit environment is desired.
  • Preference given to candidates with a master’s degree, FBI National Academy graduate.
  • Direct, senior command-level leadership responsibility experience in strategy, deployment and execution of law enforcement initiatives and campaigns.
  • Extensive experience working within a state certified or nationally accredited or recognized police department/agency.
  • Executive management level responsibility with extensive experience in working closely with senior leadership executives of a non-sworn capacity.

CapMetro is the public transportation provider for Austin and Central Texas. It operates local bus routes, express services, and a rail line to connect surrounding areas with central Austin. For riders who cannot use fixed-route services, CapMetro Access provides a demand-response, shared-ride paratransit service. The agency is governed by an eight-member board appointed by local government entities. Riders can purchase fares and passes through various channels, and programs like Equifare assist eligible customers. Customer support includes a dedicated phone line for route information and trip planning.

Company Size

501-1,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Austin, Texas

Founded

1985

Simplify Jobs

Simplify's Take

What believers are saying

  • Tap-to-pay launches February 1, 2026, on all buses with $2.50 daily cap.
  • Clear Channel multi-year deal modernizes ads on 400+ buses by 2026.
  • Waymap partnership covers 775 million sq ft for blind rider navigation.

What critics are saying

  • Recurring rail accidents with vehicles erode rider confidence immediately.
  • Fatal pedestrian collisions on shared tracks disrupt service now.
  • Austin growth causes overcrowding without capacity investments soon.

What makes CapMetro unique

  • CapMetro operates buses, rail, and paratransit across Austin and Central Texas.
  • CapMetro Access provides demand-response rides for disabled riders unable to use fixed routes.
  • Governed by 8-member board appointed by local governments.

Help us improve and share your feedback! Did you find this helpful?

Your Connections

People at CapMetro who can refer or advise you

Benefits

Remote Work Options

Flexible Work Hours

Paid Vacation

Paid Sick Leave

Paid Holidays

Health Insurance

Professional Development Budget

Company News

Networld Media Group
Feb 6th, 2026
Clear Channel Outdoor teams with CapMetro with multi-year contract

Clear Channel Outdoor teams with CapMetro with multi-year contract. Photo: Clear Channel Outdoor Clear Channel Outdoor is partnering with CapMetro, the public transportation authority serving Austin and Central Texas, to modernize transit advertising during a multi-year contract. This partnership opens a major new avenue for brands to engage on-the-go consumers and daily commuters across Austin's busiest corridors and surrounding suburbs, according to a press release. Clear Channel Outdoor will manage and grow ad sales across 400-plus buses operating on 71 routes and 10 rail stations that together move more than two million monthly riders. Key components of the modernization strategy include: * Enhanced creative capabilities to support high-impact campaigns. * A robust transition and installation plan to ensure a seamless launch in 2026. "Our partnership with CapMetro will help brands connect in even more meaningful ways with Austin's vibrant and growing community," Michelle Costa, regional president, Clear Channel Outdoor, said in the release. "As Austin continues to expand as a cultural and economic hub, brands will benefit from the high-impact transit advertising solutions we'll bring to bear to drive measurable campaign results."

Austin Journal
Jan 30th, 2026
CapMetro launches tap-to-pay fare system across all bus routes

CapMetro launches tap-to-pay fare system across all bus routes. CapMetro will introduce a Tap to Pay system on all its buses starting February 1, 2026. The new payment method will allow riders to pay fares by tapping a contactless debit or credit card, or using a mobile wallet such as Apple Pay or Google Pay, directly on the onboard fare validators. This change means customers no longer need to download an app or preload a fare card to board. Most major credit cards and banks will be accepted with the exception of American Express. According to CapMetro, this option is aimed at making boarding faster and more convenient for different groups of riders, including occasional users, local residents who prefer convenience, tech-savvy commuters who use their phone or smartwatch for payments, and visitors who may not be familiar with the local fare system. Samantha Baez, CapMetro's Chief Experience and Engagement Officer said: "The introduction of tap to pay on our buses is our latest step toward modernizing our fare payment system to improve the customer experience. We expect this contactless payment option on board will increase accessibility, reduce barriers, and make it easier for both locals and visitors to choose CapMetro." Tap to Pay is available only on CapMetro buses at this time. Customers using this feature will benefit from daily fare capping; they will not pay more than $2.50 in one day when using the same credit card or mobile wallet. Riders who qualify for discounted fares must continue using their Reduced Fare ID, the Umo app, or a reloadable fare card linked to their Umo account. Existing Umo customers are required to re-enter their payment details following a recent system update; however, those adding cash through the app or reloadable cards are not affected. CapMetro serves Austin and Central Texas by providing public transportation services that emphasize safety and community engagement while supporting millions of trips each year through its board-governed structure (official website). The organization focuses on accessibility and inclusivity across diverse communities (official website), aiming to empower and enhance regional connectivity (official website). More than 31 million boardings occur annually throughout its service area (official website). For further information about fares and payment options visit capmetro.org/fares. Related organizations:

VisionBridge
Dec 14th, 2025
The Year Waymap Went Global and What's Coming in 2026!

The Year Waymap went global and what's coming in 2026! | Citywide deployments, new sectors like hospitals and major sports venues, rapid growth across continents, and expanding its world-class team, 2025 has been its most exciting year yet. Here's a look at what VisionBridge achieved together, and what's ahead. Transforming cities and venues worldwide. Waymap is now Live Across America's Capital Waymap now covers the entire Washington DC public transport network. Its technology guides riders through 98 train stations and more than 11,000 bus stops, enabling seamless, accessible, end-to-end journeys. Delivered in partnership with the Washington Metropolitan Area Transit Authority, this project sets a new benchmark for what citywide navigation can look like. | | Expanding Across Austin, Texas In Austin, VisionBridge partnered with CapMetro to make the city more accessible for everyone. Waymap's coverage now spans 775 million square feet, helping blind and visually impaired riders to navigate independently around the city. The First Stadium in the World to Deploy Waymap Lord's Cricket Ground in London became the first global sports stadium to support Waymap. Visitors receive step-by-step navigation to seats, amenities and exits, supported by both audio and on-screen instructions. Full-journey routing from anywhere within the M25 makes the matchday experience smoother for all fans coming to the Home of Cricket. Read the full story in The Guardian | | Waymap Launches in Healthcare The Royal Hospital for Children & Young People in Edinburgh is now the first hospital to introduce Waymap's technology. Patients and their families are now able to create a route from their front door straight to their appointment within the hospital. Public transport data will appear live in the app, supporting real-time journey planning through Edinburgh. Its tech is making the hospital, and the city surrounding it, more accessible and inclusive. | | / Momentum for 2026. Its mapping and engineering teams are working hard to push Waymap live in multiple public transport systems, shopping malls and major venues around the world. Launching Waymap in new cities and venues is fast and scalable, and 2026 will bring a new wave of high-profile go-lives. Watch this space! | | Celebrating an Award-Winning Year Waymap's impact and innovation earned recognition across the industry, including: * Technology Business of the Year Growing Business Awards * Software Winner The Moxie Awards * Tech for Good Award UK Proptech Awards * Spectator Economic Innovator of the Year (Shortlisted) * Best Tech Inclusion Initiative, Tech Impact Awards (Shortlisted) * Tech for Good Award, UK Tech Awards (Shortlisted) | / | / A growing team shaping the future. This year VisionBridge welcomed 15 new team members across engineering, product, UX and operations, and opened a new office in South Africa. One of its newest joiners, Thomas, shared that he joined because Waymap builds technology "he never knew could exist but hoped would" to support people with disabilities. VisionBridge also welcomed Ed Parsons as Technical Advisor to the Board. A globally-recognised geospatial leader, Ed has shaped how millions use digital maps today. His insight strengthens every part of its mission. Check out Ed's latest blog about the future of cities with emerging technologies | | / | Its app is growing too | | Waymap saw 486% user growth in 2025, with momentum across three continents on both ios and android. This year VisionBridge passed 1 billion square feet mapped globally, enabling seamless navigation indoors, outdoors and deep underground. Explore its expanding footprint through the waymapped venues directory. VisionBridge has been meeting with blind and visually impaired users to collect feedback and opinions on its app, check out some of what they had to say below: | | /. Looking ahead to 2026. Waymap 2.0 is on the horizon, bringing a new level of user experience, simplicity and accessibility to every journey. Its technology remains the same, but VisionBridge has given its app a makeover - maintaining accessibility for visually impaired users while improving the look and feel for all. Stay tuned... Waymap 2.0 is coming very soon. Several major venues are already locked in for Q1 2026, and yes - VisionBridge is coming home. Venues in London and cities across the UK will soon join its growing network, with more announcements to follow. As always, your feedback fuels its improvements. If you have ideas or suggestions, VisionBridge'd love to hear from you. Share feedback anytime with its team via [email protected] Join the Waymap Movement | | Waymap is on a social mission. Every journey a user takes with Waymap improves the algorithm and helps build a more accessible world. By using Waymap, you're supporting blind and disabled travellers and helping create cities designed for everyone. Waymap is the only navigation app that works indoors, outdoors and deep underground. It can support Shopping Malls, Train Stations, Hospitals, Football Stadiums and any other complex indoor environment. | / | / | | /

Austin Journal
Oct 21st, 2025
CapMetro appoints RenEarl Bowie as new transit police chief and expands officer team

CapMetro appoints renearl Bowie as new transit police chief and expands officer team. RenEarl Bowie has been sworn in as the new Chief of the CapMetro Transit Police Department, according to an announcement from CapMetro. The ceremony took place in Austin, Texas, and included the induction of three additional officers to the department. Chief Bowie brings more than 30 years of law enforcement experience, including his previous roles with the Texas Department of Public Safety and as Captain of CapMetro's Transit Police. The appointment comes as part of CapMetro's efforts to expand its transit network and reinforce safety measures across Central Texas. Dottie Watkins, President and CEO of CapMetro, said, "Chief Bowie brings an exceptional depth of experience, integrity, and vision to CapMetro. His leadership will be instrumental as we continue expanding our transit network and reinforcing our pledge to provide a safe and welcoming environment for all riders and employees. I also want to extend my congratulations to the new officers joining our team; we are excited to have them on board." Chief Bowie commented on his new role, stating, "I'm honored to serve in this role and join an agency that plays such an important part in our community. As we move forward, our focus will be on proactive policing which includes, strong community engagement, and building trust with the people we serve every day." The addition of three new officers increases the Transit Police Department's staffing to 14 sworn officers since its launch in June 2025. The department continues to recruit more personnel to support its growing operations. The new officers will take on responsibilities such as routine patrols, emergency response, customer assistance, and community outreach. Since starting patrols, the Transit Police Department has worked to build relationships with riders and community members while enhancing safety throughout the transit system. More information about the department is available at https://www.capmetro.org/public-safety-program/transit-police.

Austin Journal
Jul 26th, 2025
CapMetro provides special service for Austin City Limits Music Festival

CapMetro is set to support thousands of attendees at the 2022 Austin City Limits Music Festival by offering multiple routes connecting festivalgoers to Republic Square.

INACTIVE