Crocs Inc: Ecommerce Product Specialist
Posted on 9/6/2023

5,001-10,000 employees

Casual footwear
Company Overview
Crocs' mission is to provide comfort for three key segments of local and global communities: families, animals and the environment.
Norwood, MA, USA
Experience Level
Desired Skills
Google Analytics
Product Design
Growth & Marketing
  • Monitor and identify customer needs staying current on industry standards/trends and respond by adjusting user experience accordingly. Monitor key business and customer metrics to ensure an always optimized site
  • Bachelor's degree in marketing, business, Information Technology, Computer Science or equivalent
  • 2 + years of strong demonstrable history of working closely with business operations to identify business opportunities and requirements and deliver measurable products and features that meet those needs in a role as a Product Owner and Project Manager in a software development /e-commerce environment
  • Experience in A/B testing in terms of performance, conversion, and engagement optimization
  • Ability to quickly understand, simplify, internalize and communicate complex or technical concepts
  • Emphasis on user-driven product design and data-driven refinement
  • Demonstrated experience handling partner needs against limited resources, while maintaining consensus
  • Articulate and collaborative, with an ability to effectively communicate using data
  • Strong rapport with technical teams and an understanding of the full software-development lifecycle
  • High level of competency and familiarity with Google Analytics, Adobe, Jira, and/or similar analytic tools and tracking tools
  • Familiarity with Shopify or Shopify Plus preferred
  • Desire to learn about international markets and localization techniques
  • Passion for online shopping, fashion, online retail environments
  • 20% to 30%
  • Assist the Sr. Manager, Product Management in implementing the product roadmap for your areas of responsibility focusing on increased conversion, easy shopping, revenue growth, profitability, customer happiness, attrition, and retention. Gather ideas and requirements from customers and partners across teams to define market opportunities and customer expectations
  • Build user stories, requirements, functional specifications, use cases and training materials for new features. Partner with regional teams to train and troubleshoot feature releases
  • Collaborate with our Project Management Team to sponsor new projects throughout the development lifecycle: clearly define the scope of work, approve relevant designs, support User Acceptance Testing, define any training needs, and champion launch preparations
Desired Qualifications
  • Knowledge of the way consumers shop online, with 2-4 years exposure to eCommerce is a plus
  • Experience with agile project management is a plus