Full-Time
Payment Processing Specialist
Skilled Wound Care
Bedside wound care for long-term care
Compensation Overview
$21 - $26/hr
Playa Vista, Los Angeles, CA, USA
In Person
Associate's
 Accounting (1) |
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- A high school diploma or GED equivalent is required.
- One to two years of experience in medical billing, healthcare collections, or a related financial role is required.
- Working knowledge of medical billing processes, insurance terminology, and the healthcare revenue cycle is required.
- Proficiency with practice management software such as Epic, Cerner, Meditech, or similar systems is required.
- Experience processing credit cards, debit cards, checks, and electronic payments is required.
- Familiarity with Current Procedural Terminology codes, International Classification of Diseases, Tenth Revision coding basics, and Explanation of Benefits documents is required.
- Strong attention to detail, mathematical and analytical ability, integrity, discretion, interpersonal communication, prioritization, problem-solving, and the ability to work independently and collaboratively are required.
- Proficiency in Microsoft Office Suite, particularly Excel for reconciliation tasks, is required.
- Candidates must complete pre-employment confidential DiSC testing and relevant skills testing prior to hiring.
- Collect and process patient payments before medical services, including co-pays, deductibles, and self-pay balances.
- Review patient accounts and insurance eligibility to calculate estimated patient financial responsibility.
- Process credit card, debit card, check, and electronic payment transactions accurately and securely.
- Issue payment receipts and document transactions in the practice management system.
- Establish and manage patient payment plans according to organizational policies.
- Verify insurance coverage, benefits, and authorization requirements before service dates.
- Post payments to patient accounts accurately and promptly.
- Reconcile daily payment batches and prepare end-of-day financial reports.
- Identify and resolve payment discrepancies, overpayments, and refund requests.
- Follow up on outstanding balances and communicate with patients about their financial obligations.
- Explain patient financial responsibilities, benefits, billing statements, and payment options.
- Direct patients to financial assistance programs or charity care resources when applicable.
- Respond to patient billing inquiries by phone, email, and in person.
- Comply with HIPAA regulations, organizational privacy policies, healthcare billing regulations, and PCI-DSS standards.
- Securely handle financial documents and patient information.
- An Associate degree in Healthcare Administration, Business, or a related field is preferred.
- Certified Professional Biller or Certified Medical Reimbursement Specialist credential is preferred.
- Experience with pre-authorization and insurance eligibility verification is preferred.
- Knowledge of Medicare and Medicaid billing requirements is preferred.
- Bilingual proficiency in English and Spanish or another language is a plus.
Skilled Wound Care is a physician-led provider of wound-care services for skilled nursing and long-term-care facilities. Clinicians deliver bedside assessment and treatment while collaborating with facility teams on documentation, prevention, and follow-up. The organization also trains and supports physicians building specialized wound-care practices. The provider brings specialist physicians into post-acute facilities and integrates recurring rounds, bedside treatment, care-team communication, clinical documentation, prevention, supply decisions, and education intended to improve healing and reduce avoidable escalation.
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