Laundry Associate

Job Description

Primary Responsibilities

Operation

• Process laundry by either washing, dry cleaning or pressing according to department standards and procedures
• Use laundry equipment as per instructed and maintain them in a proper state of cleanliness
• Report stains or torn laundry, as well as any items left in pockets or jewelry on clothing before beginning the process of cleaning
• Weigh all laundry prior to loading into machines
• Ensure usage of solvent, laundry and spotting chemicals are as per as protocol
• Pay particular attention to any items that require pre-wash soaking
• Mark all items for laundering, pay attention to room numbers and sequences
• Ensure all guest requests and instructions are adhered to. E.g. fold in trousers. Light starch, shirt folded etc.
• Ensure working area is kept clean and organized
• Present guest and staff laundry as per instructed
• Carry out valet services as needed including delivery of linen

Other Responsibilities

• Be well versed in hotel fire & life safety/emergency procedures
• Attend all briefings, meetings and trainings as assigned by management
• Maintain a high standard of personal appearance and hygiene at all times
• Perform other reasonable duties assigned by the assigned by the Management
• Establish and maintain effective employee working relationships

Qualifications

• Primary school education
• Good oral proficiency in English language
• No experience is required, training will be provided

Additional Information